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David Adair
David Adair at Lawton Chrysler Jeep Dodge RAM
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David Adair

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Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
79 Reviews
4.4

79 Reviews

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79 Reviews of David Adair

May 03, 2024

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Employee Rating

Courteous, professional, helpful, and prompt. Accommodated scheduling, and assisted with transportation while repairs were being made. Work was completed on time and with excellent results. More

by shrinknoshrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, James McElmurry, Todd Brown, Barbara Lavendusky

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April 26, 2024

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Employee Rating

Great dealership with exceptional service everytime I bring out two vehicles in for maintenance and warranty work. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, James McElmurry, Barbara Lavendusky , Tyler price

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Apr 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

JB, thank you for being a valued customer and sharing your experience! We're thrilled to hear that you consistently receive exceptional service when bringing your vehicles in for maintenance and warranty work. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your continued trust in our dealership!

April 03, 2024

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Employee Rating

The service was very good. The billing was incorrect. Took several attempts to correct it. More

by jamesjayjay9.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Wilson, Greg Turrieta, Todd Brown, Michael Butler

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Apr 04, 2024

Lawton Chrysler Jeep Dodge RAM responded

Dear jamesjayjay9.jj, Thank you for your feedback. We're glad to hear that you found the service to be very good. However, we apologize for the inconvenience caused by the billing error. Your satisfaction is important to us, and we're working to ensure such issues are addressed more efficiently in the future. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out. We appreciate your understanding and continued support.

March 21, 2024

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Employee Rating

Need more reasonable pricing. I shouldn't have to pay extreme prices to maintain a vehicle I purchased from the dealership More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, Maurice Sleet

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Mar 22, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Gregory. We appreciate your input regarding pricing and will take it into consideration as we strive to improve our services. Customer satisfaction is important to us, and we're always looking for ways to enhance your experience.

March 20, 2024

Dealership Rating
Employee Rating

The only thing that was good was the repair. The billing was a nightmare. I thought they would never get my billing correct. Even the service manager was puzzled. More

by jamesjayjay9.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, Amanda Wilson, James McElmurry, Michael Butler

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Mar 22, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your service experience jamesjayjay9.jj. Being completely transparent in what we do is in the upmost importance within our daily operations here at Lawton CJD. I know we had an issue with pricing and it definitely caused some delays with getting you back to your vehicle in a timely fashion. I was under int impression that You and I worked everything out before you left in regards to the billing issues. If you have any questions or concerns about this transaction, please don't hesitate to reach out to me. My number is 580-771-3339. Thank you, Todd Brown

March 13, 2024

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Employee Rating

Great service and was very informative. Provided different financial options for me to apply complete services. More

by adforsythe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown, Barbara Lavendusky, Michael Butler

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Mar 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adforsythe91! We're glad to hear that you received great service and found our team to be very informative. Providing different financial options to suit your needs is important to us, and we're pleased we could assist you with that. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

February 17, 2024

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Employee Rating

Comfortable, friendly, and well organized. I was booked at a certain time and the office was able to get me in when I needed that day. Some of the workers made sure they I got a report of main More

by mrdutton1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Amanda Wilson, Greg Turrieta, Barbara Lavendusky

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Feb 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, mrdutton1988! We're delighted to hear that you found our service comfortable, friendly, and well-organized. Ensuring timely appointments and providing thorough maintenance reports are priorities for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your recognition of our courteous and reliable service. If you ever need anything in the future, feel free to reach out.

January 17, 2024

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Employee Rating

Nice and easy from start to finish, great customer service with great maintenance to go along with it. More

by B.c.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown, Barbara Lavendusky, Maurice Sleet , Justin Gearhart, Myracle key, Cashier Section

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Jan 17, 2024

Lawton Chrysler Jeep Dodge RAM responded

Hi BcB! We're glad to hear that your experience was nice and easy from start to finish! Providing great customer service and maintenance is our priority. If you have any further feedback or if there's anything else you need, please don't hesitate to let us know. Thank you for choosing us!

January 17, 2024

Dealership Rating
Employee Rating

N/a na na na na na na na na na na na na na More

by roger.christianson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown, Barbara Lavendusky , Justin Gearhart, Myracle key

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Jan 22, 2024

Lawton Chrysler Jeep Dodge RAM responded

We're sorry your experience was only worth 1 star, Roger. We'd like to hear what happened and find a solution. When you get a moment, please give us a call at (580)771-3339. Thank you.

January 17, 2024

Dealership Rating
Employee Rating

They will charge you for them messing up on a diagnosis and installing the wrong part. Stay away military. More

by marquissanders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Barbara Lavendusky , Justin Gearhart, Myracle key

Helpful
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Jan 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback,Marquissanders1. I am familiar with your vehicle and the situation that occurred. You left part of the story out of this review. There was water intrusion in your under hood fuse block that was causing a starting issue. We proved that by tapping on the fuse block and starting the vehicle. A few days later, you then brought it back to our facility with a no start issue, because your starter failed. We service many vehicles for active duty service members and Veterans alike. We also have many team members that are veterans as well, to include myself. We value their business and our relationships with them as well. If you would like to discuss this further, please feel free to reach out to me again at 580-771-3339. Thank you, Todd Brown

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