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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,923 Reviews

1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 08, 2024

Very professional and extremely thorough. The wait was short and everyone was very helpful Thanks More

by TIALPA67
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Tia! We're delighted to hear that you had a positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. Have a great day!

April 08, 2024

The appointment was set fast and the work professionally done, all of my questions were addressed. More

by TIALPA67
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Apr 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, TIALPA67! We're glad we could assist you promptly and address all your questions. If you ever need our services again, feel free to reach out. Have a wonderful day!

April 06, 2024

Everyone was very nice and helpful but the finance officer refused to include our tax, title and license fee in the loan, saying it was only $700 or so and not worth the extra finance charge.. we aske More

by fuwb666
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our salesman was great. He was from France but can’t recall his name. I think it was Chea or something similar
Apr 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience, fuwb666. Your feedback is important to us, and I apologize for any miscommunication or misunderstanding regarding the financing process. We strive to ensure our customers feel heard and supported throughout their car-buying journey. Please know that we take your concerns seriously and will address them internally to prevent similar situations in the future. If there's anything we can do to assist you further, please don't hesitate to reach out.

April 04, 2024

Good experience, friendly and helpful Shaun took the time to make sure all the issues were fixed before we left the dealership More

by jcravage
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're pleased to hear that Shaun provided you with friendly and helpful service, ensuring that all issues were addressed before you left the dealership. Customer satisfaction is our priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

March 31, 2024

Warranty repair on tire Had to have tire replaced, Ariel was great at getting it taken care of and getting me a loaner car while I waited. More

by JEFF.HIRSCHFELD
Recommend Dealer
Yes
Employees Worked With
Ariel
Apr 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Jeff! We're glad Ariel was able to assist you with your warranty repair and provide a loaner car while you waited. If you need any further assistance, please don't hesitate to reach out.

March 31, 2024

Quick service, and identified issues that should be taken care of , thorough in all aspects More

by tferreirajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're pleased to hear that you found our service quick and thorough. If there's anything else we can assist you with, please let us know.

March 31, 2024

I'm not impressed From a previous experience I was charged to replace my fuel tank approximately 1300 to 1500 I couldnt pump gas into truck it clicked off continuously Around covid period Next morning More

by karla.mcwilliams
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD, Karla. We hold customer satisfaction to the highest of standards in what we do. Unfortunately, I have no knowledge of the particular issue that you speak of in your review. I'd like to discuss this event further with you at your convenience. My direct line is 580-771-3339. Thank you, Todd Brown

March 29, 2024

Excellent and polite. Knew and took care of your business Professional and very knowledgeable able your repairs and service.He also give excellent feedback about your serv More

by Duranteplace@aol.com
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Mar 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words and for entrusting us with your vehicle service needs, Durante. We're delighted to hear that our team member provided you with excellent service and valuable feedback. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If you ever need further assistance or have any questions, please feel free to reach out.

March 29, 2024

The experience was great. The work was completed on time. The dealership was nice and clean More

by lester4osu2002
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Mar 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, Lester! We're pleased to hear that you had a great experience with us and that the work was completed to your satisfaction. We take pride in maintaining a clean and welcoming dealership environment for our customers. If you have any further comments or need assistance in the future, please feel free to reach out.

March 28, 2024

Everything was awesome. They found the problem and have ordered the part to fix it. More

by Dericcarpenter
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Mar 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Deric! We're glad to hear that everything went smoothly and that we were able to identify the issue and order the necessary part to fix it. If you have any further questions or need assistance, please feel free to reach out to us.

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