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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,923 Reviews

1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 23, 2025

Horrible service. Would not recommend. Vehicle was never diagnosed. No updates provided from service department. More

by scarbrough2272
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your experience and truly apologize for the lack of communication. This is not the standard of service we strive for, and we appreciate you bringing it to our attention. We’ll make sure to review this situation and work to improve our service moving forward.

April 23, 2025

The service was reasonably quick. Ariel was helpful and contacted me promptly. 10 of 10 will visit again. More

by mekanitz
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Denio
Apr 25, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great review! We're glad Ariel was able to assist you promptly. We look forward to your next visit!

April 23, 2025

Perfection! Everyone was helpful, and kind. It was an excellent experience Angel was extremely perfessional, and helpful. More

by celtic925
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brown
Apr 25, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the amazing feedback! We're so glad to hear you had an excellent experience, and we'll be sure to pass along your kind words to Angel.

April 18, 2025

Had an amazing experience they took well care of me. I would highly recommend this dealership More

by Rceniceros2369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, Rceniceros2369! We’re thrilled to hear you had an amazing experience. We appreciate your recommendation and look forward to serving you again!

April 18, 2025

I brought my car in twice and I drove off with it and I still have the same problem I brought it in for. This problem is also gerring worse by the day and I just need my car fixed. More

by emilyshess14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The dealership hás serviced my Ram for years. Shaun hás helped me out on any service I needed for my RAM. More

by bfm0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, bfm0502! We’re glad Shaun has been there to help with your Ram over the years. We appreciate your continued trust in us for your service needs!

April 17, 2025

They wanted to charge me $3, 994. 00 for a FCW sensor....without even servicing it. I called another Chrysler dealership and they had the sensor for just $221.00.....that's a huge diff More

by michaelprochnow6
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
May 08, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for the experience you had and the confusion regarding the charges for the sensor and battery. We understand your frustration with the significant price difference and the service you received. Our goal is always to provide fair and accurate assessments, and it’s clear we missed the mark in your case.

April 15, 2025

Shaun is a professional. Had issues with my Ram. He took care of my needs in a timely manner. Thank you Shaun. More

by Pasco4you
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 16, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great feedback! We're glad Shaun was able to take care of your Ram and meet your needs. We’ll be sure to pass along your thanks to him!

April 12, 2025

That is Ramat Gul far right Excellent service Perfect customer service and fast oil change More

by JASONMCNAMAR765
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Apr 14, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, Jason! We’ll be sure to pass your praise along to Ramat—glad you had a great experience and a quick oil change!

April 12, 2025

Cashier was rude. I was also told I HAD to get an addictive for my oil change. Even though I read it said it had to be done by 75000 miles. More

by omgbills1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Hi, thank you for your feedback. We’re sorry to hear about your experience and understand your concern. Our team may recommend certain services to help ensure your vehicle stays in top shape, but these are always suggestions based on manufacturer guidelines and vehicle condition. We appreciate you bringing this to our attention.

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