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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,915 Reviews
Call Service Center (580) 215-5567

1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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November 21, 2023

Had a issue with my car, spoke with one of the managers (Anthony) he had the problem looked at and fixed without a problem. Truly appreciate the business taking care of me. More

by lashaypoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Lashay, we're glad to hear Anthony and the team took care of the issue with your car promptly! We're here to ensure your vehicle is in great shape. Thanks for choosing Lawton Chrysler Jeep Dodge RAM—your satisfaction means a lot! Please let us know if we can be of further assistance.

November 20, 2023

good customer service, outstanding. Keep up the great job.Explain everything in detail easy to understand. More

by GTKING1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the shoutout, GTKING1272! We're thrilled you had a great experience with our customer service. Keeping things clear and detailed is our goal. If you need anything else or have further questions, just let us know. We'll be here to help!

November 19, 2023

Great service and calm environment to relax while waiting would get serviced there again good More

by jordeninserra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the positive review, Jordeninserra! We're delighted to hear you had a great service experience and found our environment relaxing. We'd love to have you back anytime you need service. If there's anything else we can do to make your visits even better, please feel free to share.

November 18, 2023

Takes too long with service and overcharging on payments. Does not listen to customer and try’s to sell something that’s the exact opposite of what was said. More

by lil_sister05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myracle key
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Dec 29, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your feedback. We apologize for the long wait time and are committed to improving our service to ensure your satisfaction. If we can be of further assistance, please let us know.

November 17, 2023

Excellent! Complete service before, during, after. Barbara was very professional. The service area was organized, and clean. More

by VAN.MURRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review, Van! It's great to hear that Barbara provided excellent service and that your experience was seamless from start to finish. A clean and organized service area definitely adds to the whole experience. If there's anything else we can assist you with, don't hesitate to reach out.

November 17, 2023

Shaun always treats me with courtesy and respect. Thank you Shaun is absolutely the best More

by W01DER
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Nov 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the shoutout to Shaun, W01DER! We're thrilled to hear he provided such excellent service. If you ever need anything else, just let us know. Shaun will be here to assist!

November 16, 2023

Horrible service! Will never go back again!!! Need new management/mechanics!!! And better customer service!!! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback CJ. The service team here at Lawton CJD strives for an excellent customer service experience. Based on your review we have apparently come up short to your expectations. Please reach out to me at your convenience so we can discuss the experience further. My direct number is 580-771-3339, Thank you, Todd Brown (Service Manager)

November 16, 2023

I can’t say enough about how many times Barbara and the others go above and beyond to meet and exceed customer satisfaction / quality assurance…. Tommy’s an amazing mechanic and always does me right to mak More

by DMURPHY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy / mechanic
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Nov 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Wow, it's incredible to hear about your outstanding experience with our team, Dmurphy17! Barbara and the team are absolute stars in customer satisfaction and Tommy sounds like a wizard with your truck! Loyalty like yours speaks volumes about the exceptional service we provide. Thank you for trusting our team with your vehicle needs. We look forward to your next visit.

November 16, 2023

I am extremely pleased with the service department. Barbara & Shaun make a great team. Parts department is good too. More

by wbuchwald0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Glad to hear you had a great experience with Barbara, Shaun, and our parts department, wbuchwald0! Thanks for sharing your positive feedback about the service. If there's anything else you need, feel free to let us know.

November 15, 2023

Great location,Great Staff,outstanding Techs. Everyone was real helpful and courteously Professional. I would surely recommend this business to everyone I know in Lawton. More

by john_gpsn48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, John. It's fantastic to hear about your positive experience with our location, staff, and techs. Your recommendation speaks volumes about our quality of service. We appreciate your business and look forward to your next service. Have a great weekend!

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