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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,952 Reviews

1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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February 19, 2023

Best customer service and friendly! I really appreciated the kindness and truly enjoyed the loaner vehicle as it was so needed during the time my vehicle was in the shop. From the botto More

by jstrobl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Feb 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, Jstrobl29! We are pleased to hear our team exceeded your expectations. Let us know if we can be of further assistance.

February 18, 2023

Very helpful and professional service I appreciate how attentive and honest the staff was with me More

by twinchick6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Feb 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Twinchick6. We appreciate your business and look forward to your next visit. Have a great week.

February 18, 2023

David in the Parts Department was very helpful, he ordered what was needed and the part was in two days later when promised. Coming in the day of and services were quick and had no hassles. Thanks. More

by doc_ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you taking a moment to share your experience, Doc! Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

February 18, 2023

The service department is outstanding. Shawn and the staff make you feel right at home. The service department is a professional organization More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind review, Duranteplace. Let us know if we can be of further assistance. Thank you.

February 18, 2023

Service was amazing! Britany was exceptionally knowledgeable and easy to deal with. Great experience and will be back. More

by lukewalters84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Feb 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Luke! We look forward to working with your again in the future.

February 15, 2023

Service department does a great job. Thank you for getting us in and out so fast. More

by wesleywjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith, Myracle key
Feb 15, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

February 14, 2023

Clear communication at all stages, reasonable pricing and speedy turn around on the service- would recommend.. More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Feb 15, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Colin. We appreciate your recommendation and look forward to your next visit.

February 14, 2023

I stupidly was not paying attention the morning of my oil change and when asked if I wanted the additives thought they only meant the MOA I usually get. Well they put in the fuel additive also. That was a wa More

by priscilla6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Priscilla, thank you for taking a moment to share your experience. I apologize if we missed the mark during your service. I would like to speak with you to discuss this matter further, please give me a call at 580-771-3339. Thank you. - Todd Brown, Service Manager.

February 11, 2023

Had to return. Work was not done properly. Work was done correctly by the second visit More

by chunkhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your patience with our service team. Chunk. Thank you for sharing your experience. Let us know if we can be of further assistance.

February 11, 2023

Fast and efficient. Barbara our consultant was fantastic keeping us up to date on repair work and follow up More

by mrswalton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Ten ?? ?? ??
Feb 13, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Mrs. Walton74. We are pleased to hear that Barbara made your visit five-star. Let us know if we can be of further assistance.

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