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Lawton Kia - Service Center

Lawton, OK

4.6
1,888 Reviews

1,888 Reviews of Lawton Kia - Service Center

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September 16, 2021

The service was great and everyone is always so friendly and nice. I love Lawton, Kia. More

by PBENTLEY1880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Crystal Scott
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Hi PBentley1880! We are pleased that you are satisfied with the Lawton Kia servicing team and we hope to see you again! Thank you! Have a great day!

September 15, 2021

Excellent service as always! Amanda is great, and I have no complaints, as usual. Always a good experience. More

by ANDIMESSINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Andimessina, thank you for taking the time to review Lawton Kia! We are glad to hear that our service department is one that you would recommend. We look forward to seeing you again! Have a a good weekend!

September 15, 2021

The service is always great Barbara and Amanda do an excellent job in making you a priority they make this department what it is. More

by SAMUEL.VINCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Report | Print
Sep 16, 2021 -

Lawton Kia responded

We appreciate your kind review, Samuel.Vince. Barbara and Amanda definitely make a good team! Thanks for sharing your experience. We will see you next time!

Sep 19, 2021 -

SAMUEL.VINCE responded

Yes they make a great team the are the best service advisors in this region and I have experienced other Kia service departments

September 13, 2021

Takes too long for a simple oil change. I sat in the waiting room almost 2 hours. More

by kmartinlobsterlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell
Report | Print
Sep 23, 2021 -

Lawton Kia responded

Hello, KMartin. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is 580-215-6331. Thank you!

September 13, 2021

Kind and friendly staff but I had to call to find out if my car was done More

by jdt1895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Kiley Yost
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Hi JDT1895, thanks for sharing your experience. We apologize for the lack of communication. Your feedback is greatly appreciated and we will make sure this does not happen again. If you would like to discuss further, give us a call 580-215-6331. Thank you!

September 09, 2021

Lawton Kia is a wonderful dealership! The service woman( Barbara) was kind, thoughtful and very helpful. She explained what kind of work my car needed very well to me. The waiting room is very clean and More

by okie.pokie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Thank you so much for the pleasant review, Okie.Pokie1. Barbara is amazing and we appreciate you sharing your experience. Make sure you come back and see us again soon! Thank you!

September 09, 2021

ALWAYS excellent! I just love Amanda and the rest of the staff. They have always made me feel like I was Kia's number one VIP customer! More

by ANDIMESSINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Frank Seitz, Crystal Scott
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Hi Andi! Thanks for taking a moment to share your experience with the Lawton Kia service center. The team appreciates your feedback and we hope to see you again! Thank you!

September 09, 2021

Everyone was so kind and accommodating. The service department kept me updated the entire time I was waiting. I’m very pleased and cannot say thank you enough. More

by kathyhastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Frank Seitz, Crystal Scott
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Hi Kathy! Thank you for taking the time to review Lawton Kia. Our service team appreciates your feedback. We look forward to working with you again in the future!

September 07, 2021

I don't want to talk about it, but God forbid I have to use you again! What happened to Tony in service. The service has been poor ever since he left. More

by FOURSEVEN59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
Report | Print
Sep 16, 2021 -

Lawton Kia responded

Hello, FourSeven59, we would like to apologize for your negative experience at Lawton Kia. If you wouldn’t mind giving us a call at 580-215-6331, we would like to learn more about your specific situation and make things right. We look forward to speaking with you! Have a wonderful day.

September 04, 2021

Fantastic!The service department keep my appointment Fantastic! The service department keep my appointment and got all the work done within two hours, 4 hours before schedules! Work was done right! More

by VLKEARNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Report | Print
Sep 08, 2021 -

Lawton Kia responded

Victor, we are ecstatic to hear that you are pleased with the service you received at Lawton Kia. Our team strives to get our customers back on the road quickly with quality work. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! We'll see you next time!

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