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Lawton Kia - Service Center

Lawton, OK

4.6
1,389 Reviews

1,389 Reviews of Lawton Kia - Service Center

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June 06, 2019

Amazing! Lawton kia is the best! They are so sweet and actually take the time to connect with their customers. I couldn't have picked a better place to bring More

by KAITBOBBITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Miller, Amanda Lattrell
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive 5 star review! We're glad Jason and Amanda were able to service your vehicle in a timely manner. We look forward to seeing you again!

June 06, 2019

Fast and friendly service Kia has made getting my car serviced an easy task. I just call they get me in as soon as possible, even in the same day, and when I arrive I'm welcome More

by DubLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive review! We'll let Amanda and Barbara know what a great job they did getting your Kia serviced as fast as possible. We look forward to seeing you again!

June 06, 2019

Fantastic Best experience ever very welcoming down to earth honest made to feel welcomed in their facility by all of them i am very thankful gracias very attent More

by Beck7535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were great, Danny Burns, Josh Gibson, Brian Bown , Mark Carrasco, Rachael Rowley
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive 5 star review! We appreciate the feedback and hope to see you again.

June 06, 2019

I feel cheated. Well I went to get a Oil Change. That took over an hour. But when the service Rep came back to ask me if I wanted extra services performed on my car. More

by Ifoundme1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I'm not sure who actually worked on the car but Amanda or Ashley someone like that was the one who actually gave me the paperwork or handled my paperwork, Amanda Lattrell
Jul 03, 2019 -

Lawton Kia responded

We apologize that you felt you had a 3-star visit with us. Please call our store at 580-713-0555 to speak with our General Manger, Brandon Mitchell. He wishes to know how your Lawton Kia experience could have been made better. Thank you!

June 06, 2019

Again HORRIBLE If you want something and don't want to be pushed into buying something you don't need, don't go here. Drive to OKC. More

by RHETTGURR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think this is the person. The best there, is Amanda. , Barbara Lavendusky
Jul 03, 2019 -

Lawton Kia responded

Rhett, we apologize that you felt you had a 1.5-star visit with us. Please call our store at 580-713-0555 to speak with our General Manger, Brandon Mitchell. He wishes to know how your Lawton Kia experience could have been made better. Thank you!

June 06, 2019

Service Barbara was so friendly! Definitely would recommend!! She was very thorough with all of the work that was being done and what she recommends! She’s th More

by Jenniferwatkins85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive review! We'll let Barbara know what an awesome job she did servicing your vehicle. We look forward to seeing you again!

June 06, 2019

Outstanding I wanted to let people know that Amanda is always there to help and explain things and updates when your car is in service thank you More

by AMY_P0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Jun 19, 2019 -

Lawton Kia responded

Thank you for the positive 5 star review, Amy! We'll let Amanda know what a great job she did explaining everything to you and getting your car serviced. We look forward to seeing you again!

June 06, 2019

Two bad experiences The first time I went I recieved a quote for changing a busted lock on my car. I did some research and found someone could do the exact same repair fo More

by scw5sg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jul 03, 2019 -

Lawton Kia responded

We apologize that you felt you had a 3-star visit with us. Please call our store at 580-713-0555 to speak with our General Manger, Brandon Mitchell. He wishes to know how your Lawton Kia experience could have been made better. Thank you!

June 06, 2019

Airbag fix Amanda and her guys did a great job addressing my airbag issue. She went above the normal service procedures to get this safety issue corrected. I am More

by ILOVEMYLILLIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Jun 19, 2019 -

Lawton Kia responded

Thank you for your positive 5 star review! Our customers' safety is absolutely number one priority. We'll let Amanda know what a great job she did going above and beyond to correct your issue. Let us know if there is anything else you need. We look forward to seeing you again!

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