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Lawton Kia - Service Center

Lawton, OK

4.6
1,794 Reviews

1,794 Reviews of Lawton Kia - Service Center

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July 10, 2019

Good service experience I had a scheduled appointment and was met by Barbara, who was efficient and pleasant to deal with. Service was performed on time to my satisfaction. H More

by MGILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jul 16, 2019 -

Lawton Kia responded

Mike, thank you for your positive 5 star review! Let us know if there is anything else we can do for you. We look forward to seeing you again!

July 09, 2019

Good Service Team Outstanding Service very professional always explain what need attention during service. Friendly attitude perform service on a timely manner keep you More

by SYLVESTER_GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Sylvester, thank you for the positive 5 star review! We so appreciate your feedback. Let us know if there is anything else we can do for your Kia Optima. We look forward to seeing you again!

July 09, 2019

Easily understandable and always friendly! Barbara is always quick to greet you and deciding what service the vehicle in need of. Reminding of future items or issues that need to be addressed More

by cnichols724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Cynthia, thank you for the positive 5 star review! We're glad Barbara and Amanda were able to help you out. Let us know if there is anything else we can do for you and your Kia Optima. We look forward to seeing you again!

July 08, 2019

Great Dealership! From The Buying Process To Any Concerns We've Had, Lawton Kia Has Stepped Their Game To Give Us Great Service! Go Get Yourself A New Car At Lawton Kia More

by MThorson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lattrell
Jul 09, 2019 -

Lawton Kia responded

Thank you for the positive 5 star review! We're glad Amanda and Vinny were able to get your car taken care of. Let us know if there is anything else you need. We look forward to seeing you again!

July 08, 2019

Fair job Usually does a great job. When I got into the car there was grease all over my leather seats, doors, and steering wheel. It was horrible. More

by KASIHILLEY
Recommend Dealer
Yes
Employees Worked With
Kim
Jul 12, 2019 -

Lawton Kia responded

Kasi, are sorry your experience fell short of 5-stars. Please feel free to give our General Manager, Brandon, a call as he would like to know what could have made it better. Thank you!

July 08, 2019

In for an oil change. Got in and out in 45 minutes. Offered an oil change. Was greeted by Bam as I was sitting in the waiting area. Made aware of things to consider in the future and was suggested to More

by VWOODBURN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two of the mechanics!, Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Vicky, thank you for the positive 5 star review! We're glad Barbara was able to help you out. Let us know if there is anything else you need. We look forward to seeing you again!

July 06, 2019

Excellent customer service Lawton Kia went above and beyond for me. My local dealership was a month behind on appointments, Lawton Kia got me in the next day. Amanda especially More

by kimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Jul 09, 2019 -

Lawton Kia responded

Thank you for your thoughtful positive review! We always strive to treat our customers like family. Let us know if there is anything else you need. We look forward to seeing you again!

July 05, 2019

Amazing customer service Customer service is always top notch. Employees are super helpful and great at what they do. That's part of the reason I purchased my 2nd KIA there! More

by Taraspencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Thank you for the 5 star review! We so appreciate the positive feedback. Let us know if there is anything else you need. We look forward to seeing you again!

July 03, 2019

Great peeps Everybody was helpful professional explainef things well. Very honest about the time it would take for my services and advise me with any changes that More

by ROBERT.PATTON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jul 09, 2019 -

Lawton Kia responded

Robert, thank you for your positive 5 star review! Let us know if there is anything else we can do for your 2018 Kia Niro. We look forward to seeing you again!

June 27, 2019

SERVICE SALES AT LAWTON. This dealership tries to sell you services that you don't need according to your owner's manual. I have had other mechanics look up the owner's manua More

by lgs5261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky, Jason Miller
Jul 16, 2019 -

Lawton Kia responded

Lisa, we are sorry to hear your service experience at Lawton Kia was less than positive. Please feel free to call our general manager Brandon Mitchell (580) 483-4898 to share your concerns. We hope we can help to resolve this issue with you. Thank you for sharing your experience and giving us constructive feedback!

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