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LeadCar GMC Utica

Utica, NY

4.2
96 Reviews

5700 Horatio St.

Utica, NY

13502

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96 Reviews of LeadCar GMC Utica

January 14, 2020

Just recently purchased an AT4 from Tyler Larkin and I couldn’t be happier! Went over the car in detail and fully explained the car. I can be a difficult customer and Tyler and his crew were patient and a More

by btown1423
Recommend Dealer
Yes
Employees Worked With
Tyler Larkin , Joshua Crannell
September 23, 2019

The worst car dealership in the world . The people at Carbone GMC have no clue how to sell vehicles or treat people , I sat for hours trying to pickup a new vehicle I purchased , everyone I More

by Groundhog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bridgette Boisvenue
Sep 23, 2019 -

LeadCar GMC Utica responded

Hello there, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at (315) 797-4948 when you have a chance. Thank you, and we look forward to hearing from you.

September 19, 2019

Horrible experience 0 stars if I could...very shady dealership...doesnt honor warranty..they do not inspect vehicles before selling.. 2 weeks in car making all kinds of More

by Kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kli la....very cool guy...my only good experience , Bridgette Boisvenue
September 06, 2019

Easy to work with, accommodating, helpful. I worked with Aaron Pritchard in trading in my old GMC and purchasing a new one. Aaron was excellent through the process and worked to make the deal h More

by MapleHillFarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara, and Tim , Aaron Pritchard
Sep 06, 2019 -

LeadCar GMC Utica responded

Thank you! We're glad you found our team to be knowledgeable and helpful!

August 31, 2019

Another exceptional experience As always I had another exceptional experience with my car purchase. Aaron went above and beyond to deliver my vehicle and make us happy customers!! More

by chrissyreb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pritchard
Sep 03, 2019 -

LeadCar GMC Utica responded

Thank you! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care!

August 23, 2019

Vehicle Purchase Bought two vehicles here from out of town. Very efficient team. When I showed up they had everything ready I was in and out quickly. Overall goo More

by Nathan1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Wheelock, Bridgette Boisvenue
Aug 23, 2019 -

LeadCar GMC Utica responded

Thanks, Nathan! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care!

August 01, 2019

don't wast your time I bought a Denali from Aaron and it was very high pressure and after I bought the vehicle, I had called and went into the dealership several times bec More

by cuse315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Pritchard
Aug 02, 2019 -

LeadCar GMC Utica responded

Hi there, we are disappointed to hear that you did not have a more positive experience with us at Carbone Buick GMC Cadillac of Utica. Please contact us at (315) 797-4948 so we can work with you to make this right. We look forward to hearing from you, thank you.

July 18, 2019

Great experience I made an appointment for an oil change online.I was in and out quickly.Very convenient and fast.I was impressed throughout the whole experience. More

by Willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Lupardo
Jul 19, 2019 -

LeadCar GMC Utica responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

July 12, 2019

Great I Was in the market for a new 2019 Sierra, just wasn't sure what trim package of I was looking for, so back in April I stopped in to take a look aroun More

by Matt90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pritchard, Joshua Crannell
Jul 15, 2019 -

LeadCar GMC Utica responded

Hello there, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2019

your time will not be valued here These guys do not value there customers time.I drove 189 miles to there dealership for a specific truck. When i arrived for my scheduled appointment t More

by rsawyer91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Pritchard, Bridgette Boisvenue