Lease Return Center

Don't waste your time at this dealership. If I could give this dealership negative stars, I would. I did not have a good experience. I was looking at a vehicle that had a few issues and decide If I could give this dealership negative stars, I would. I did not have a good experience. I was looking at a vehicle that had a few issues and decided I wasn't going to buy it. Maurice Skinner convinced me to purchase the vehicle and that he would take care of all the issues that concerned me. He even went so far as to write those things into the contract. I signed the papers, and he gave me a loaner for the week. When it came time to pick up the vehicle, he didn't not hold up his end of the deal. The items he failed to fix would have costed me about $2k more than the $22k I already put into the car. When I asked why he hadn't held up his end of the contract, he got extremely irritated and told me "I expected too much." I told him that it was his choice to write up those things in the contract, and he got extremely rude and aggressive with me. I do not want to do business with people who lose their temper and can't maintain a professional tone with their customers. He refused to give me my copy of the contract or the receipt for the money he failed to return to me because he knew I could sue for theft and fraud. Don't waste your time with these dishonest people. And I don't do business with people who do not follow through on the contracts. I had put in a down payment which he failed to completely refund me. Be very careful dealing with this dealership and make sure you know 100% what you're getting into. More

M. Scott Lexus Purchase I was searching for a 2015-2016 Lexus RX-350. I looked under USAA and this was the first one I saw. It was beautiful and showed very clean on the si I was searching for a 2015-2016 Lexus RX-350. I looked under USAA and this was the first one I saw. It was beautiful and showed very clean on the sire. Maurice was extremely helpful and his customer service was top notch. His friendliness and great personality made this one of the quickest and easiest car purchase I ever made. I would recommend anyone to this dealership. More

Great Expectations My sister purchased a car (BMW) from the Lease Return Center, and I saw first-hand how honest and helpful Maurice was with her. So, we purchased two My sister purchased a car (BMW) from the Lease Return Center, and I saw first-hand how honest and helpful Maurice was with her. So, we purchased two vehicles also for our household. A Buick Enclave and a Mercedes Benz. The experience was great and drama-free. A great place to purchase a vehicle. More

Excellent customer service and a great deal We bought a 2016 Acura MDX. The customer service was excellent from the phone call to going into the dealership. Maurice was honest and open about th We bought a 2016 Acura MDX. The customer service was excellent from the phone call to going into the dealership. Maurice was honest and open about the car, went over the carfax with us. It was a great deal. He was a well rounded individual. Wull definitely recommend the dealership. More

Amazing Car/Great Customer Service/Easy process! My husband and I were in the market for a used BMW. Found the "perfect" car for us online and contacted the dealership. Ryan returned my call immedi My husband and I were in the market for a used BMW. Found the "perfect" car for us online and contacted the dealership. Ryan returned my call immediately, sent a text with more photos and answered all my questions. The next day we showed up at the dealership to test drive the car.. it was ready for us when we got there. Took it for a drive came back and purchased the car. The car had just been purchased by the dealer so they needed to do some small maintenance items but it was ready for pick up in 2 hours. Came back in and signed paperwork that was ready for us when we arrived! It was such a pleasure not to have to sit in a dealership all day!!!! I will buy from this dealership and Ryan again. More

Easy process and a steal of a price! What a wonderful experience buying from Lease Return Center! We were in the market for our family's first minivan and I had been looking for weeks, s What a wonderful experience buying from Lease Return Center! We were in the market for our family's first minivan and I had been looking for weeks, so when a low-mileage, VERY low-priced Odyssey popped up on their website, I jumped on it immediately. We live about 2 hours away so I asked a LOT of questions before we came to get it, and Ryan couldn't have been more wonderful to work with! He always responded promptly to email, phone, and text, and he was honest and thorough and very patient with all of my questions. When we drove up to get our van, he had the paperwork ready to go and the process couldn't have been easier. They even buffed out a couple of minor scratches on the wheel for us while we were signing papers, looks good as new and we drove away in the perfect van for our family at a steal of a price! When we are in the market for future vehicles, we will definitely be checking here first. More

Impressive Experience Stopped in after dealing with several other local and 'name-brand' dealerships. We received accurate, no nonsense information on the vehicle we test Stopped in after dealing with several other local and 'name-brand' dealerships. We received accurate, no nonsense information on the vehicle we test drove in addition to any other car we asked about. Our salesman juggled us and other clients at the same time with no lack of quality towards our questions and transaction. The car was really nice, the price was lower than what we had found elsewhere. The sale was speedy but thorough. The salesman was very attentive, friendly and had a great attitude. He wasn't pushy - which we greatly appreciated. We are on our 3rd month currently and the car is still doing just fine; Functions just like a brand new car. We would recommend this company and plan on buying a 2nd vehicle on top of we recommend this place to everyone. More

Buyer beware We had a great experience with Ryan. Not so much when we arrived home and the vehicle started making noises and we realized it needed over $3,000 in r We had a great experience with Ryan. Not so much when we arrived home and the vehicle started making noises and we realized it needed over $3,000 in repairs that had not been done right initially... Our good deal turned into a bad one real quick. More

Great out of state buying experience Great experience buying out of state, honest description, dealership was responsive, handled the taxes, inspection, and shipping among other things to Great experience buying out of state, honest description, dealership was responsive, handled the taxes, inspection, and shipping among other things to get the car to me as described. Definitely recommend - great BMW and price. Ryan P. Is the guy you need! More

Phenomenal Service They fully disclose car history, and provide the complete car fax. All previously leased cars with low mileage and best prices, after doing a lot of They fully disclose car history, and provide the complete car fax. All previously leased cars with low mileage and best prices, after doing a lot of research nothing compares. More