Lease Return Center

Overall Well Done! Used car dealers have a tough time bcuz of the unknowns with the products they are selling. I truly believe this company is one of the food ones tryin Used car dealers have a tough time bcuz of the unknowns with the products they are selling. I truly believe this company is one of the food ones trying to do the right thing. Ryan and Maueice went out of their way to ensure I was happy with my purchase. Mission accomplished! More

Lies and Arrogance If you're looking to buy a car, run far from Lease Return Center. By far the most unprofessional dealership. Maurice Skinner could not have been more If you're looking to buy a car, run far from Lease Return Center. By far the most unprofessional dealership. Maurice Skinner could not have been more arrogant even if he tried. As we were waiting for paperwork, Maurice gets a phone call from a potential customer to whom he was incredibly rude and aggressive towards, and proceeded to lie about his name, calling himself "David". That dishonesty should have been a sign, but we continued none the less. He shows us the carfax which would be great if it had all the information. They forgot to show us the Auto Check that every dealership gets which discloses police reports on the vehicle, something the carfax did not show. Proceeding with the deal, we mentioned our concern about a decently sized chip in the paint, to which he responded by saying he'd order the paint "right away" and "before leaving the dealership." A week passes with no word from Maurice, which warrants a phone call to him, where he says he still hasn't ordered it. It took two weeks to get something that he swore up and down that would be a next day thing. Upon receiving the paint, Maurice informs me that I need to get an emissions test before he orders the tags, something he seemed to have forgotten to mention when the car was purchased. Had it been mentioned when the transaction was happening it wouldn't have been that big of a deal as they are cheap, but it happened three weeks after the fact. We tell him that the emissions was done, and he tells us that's all he needs from us and that he will order the tags immediately, and tells us that the dealership will call when the plates and tags are in. A week later I have to call the dealership to ask about the plates as there are five days until the temporary plates expire, to which I'm told they were never ordered. But was promised plates for today. After a FOURTH trip to this awful dealership, Maurice arrogantly asks when the temporary plates expire, to which I responded on the 6th of this month. To which he responds "fine, I'll go check in the back", where the plates mysteriously appeared. This man and this dealership is the epitome of awful customer service. Sure the prices are decent enough, but no price is good enough to make up for the lies Maurice spewed at us over the past month. Stay far, far away from this place, and take your money to a more trustworthy dealership. More

Excellent! Site is excellent, easy to search for car. Ryan had car ready for test drive by the time i got there. Fastest purchase of a car ever. Thank you Rya Site is excellent, easy to search for car. Ryan had car ready for test drive by the time i got there. Fastest purchase of a car ever. Thank you Ryan! More

Best Service Ever After reviewing the vehicle and requesting finance on line, I was invited to visit for test drive and vehicle inspection. Vehicle was in pristine cond After reviewing the vehicle and requesting finance on line, I was invited to visit for test drive and vehicle inspection. Vehicle was in pristine condition and the professionalism of Ryan(salesperson) and Javier (finance) was first rate. I've purchased many vehicles over the years and have never encountered such treatment. I was so impressed and happily drove away in my new Benz. More

Amazing Experience This was the best car buying experience I’ve ever had. This is the first time I didn’t spend half my day in a dealership just to buy car. When I’m rea This was the best car buying experience I’ve ever had. This is the first time I didn’t spend half my day in a dealership just to buy car. When I’m ready for my next vehicle I will be back. Ryan is the best! More

Great Experience Super easy experience. Ryan was a great salesman. Very helpful throughout, ensured the car was in great shape when I picked it up. No hassles anywhere Super easy experience. Ryan was a great salesman. Very helpful throughout, ensured the car was in great shape when I picked it up. No hassles anywhere. More

The Way it Should Be Lease Return Center takes a 'No-Pressure' approach to the whole car-buying transaction. They were sincere and professional. Ryan knows his process c Lease Return Center takes a 'No-Pressure' approach to the whole car-buying transaction. They were sincere and professional. Ryan knows his process completely, and had my purchase complete within 30 minutes. The only item for comment is that they let me drive off the lot with the tire pressure light still on, believing that it would reset on its own. It didn't, so I brought it back. They cleared the light quickly and professionally. Overall a Great Experience! More

Outstanding I have been to numerous car dealers and have had the experience where you feel your being forced into something or not everything is being disclosed, I have been to numerous car dealers and have had the experience where you feel your being forced into something or not everything is being disclosed, well that was not the case with Lease Return Center. They were honest and upfront from the start, showed us the carfax instantly when we asked for it. Our salesmen was terrific very friendly, upfront and easy he asked what he could do for us ( which I have never heard before). We were in the dealership for maybe 30 minutes and everything was finished. If I had to buy a car again I would absolutely use this dealership next time. More

Easy Going Ryan is standoffish as a car saleman, but once you get past that demeanor he will definitely take care of your concerns. I would recommend definitely Ryan is standoffish as a car saleman, but once you get past that demeanor he will definitely take care of your concerns. I would recommend definitely. More

They don't want to sell any cars I have visit this dealership 4 times in the last month, trying to shorten my choice of a car between 2 dealerships. They see me as I pull up in the cu I have visit this dealership 4 times in the last month, trying to shorten my choice of a car between 2 dealerships. They see me as I pull up in the customer's parking but they won't acknowledge my presence. OK, maybe they're busy at the moment and I'll just walk around the lot, checking out the cars, and they will catch up with me. NOPE, not happening! 4 times this happen, twice with my wire with me. I'm 50 y.o., out to buy a car, not play games. Only reason I kept coming back was the price was good on the car I had in mind--BUT HEY, you gotta greet and check on customers or they will spend their money where they are appreciated, And you'll end up a museum instead of car dealership. PS: I hope it wasn't a 'color' thing..... More