Lease Return Center
Triangle, VA
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 153 reviews
My "As-Is" Accident and a HOST of Issues Car At first, I had no issues. Purchased my 2014 Pilot here. I dealt with Ryan when I purchased my Pilot here. It did have a history of accident and Ryan At first, I had no issues. Purchased my 2014 Pilot here. I dealt with Ryan when I purchased my Pilot here. It did have a history of accident and Ryan persuaded us that it was in great condition, had been driven by the owners wife and had no issues. The mileage online was several thousand lower than when we actually saw it. After driving it and Ryan convincing us it was a good vehicle and very competitively priced, we purchased in July 2017. In less than 2 weeks it was having issues with acceleration, all lights flashing on the dash and thr Drive light blinking. I took it to Ryan and he claimed to have checked it over but found nothing but sent me to the Honda dealership. They ended up having to replace one of the sensors. I continued driving and the issues persisted. Ryan stopped returning my emails that i wanted to return the vehicle until I threatened to leave this negative review. We took it to Amg Motors so Ryan could appraise it and buy it back in January 2018. We found out they're not Amg Motors anymore and have moved to a new location (now changed to Lease Return Center). Ryan offered $15,000 for a 2014 Pilot with 50,000 miles on it which is several thousand less than Carmax! He claims its because they're a wholesale dealer and that the accident history isn't being taken into consideration. When I looked on kbb and the lowest range for fair is $18,394 and highest is $22,932. I'm getting rid of this and being done with then for good! I wish I had gone to a bigger dealer who cared about my purchasing experience rather than Ryan telling me Im stuck because I puchased "as-is" and he has no obligation to reolve this. I wouldnt go here again if someone paid me! RUN somewhere else. Dont take the negative reviews with a grain if salt like I did. Good luck! More
Ryan is a very dishonest and liar employee Bought a car Ryan lied to me about the condition of the vehicle. I paid for the tags which I never received, No programmed key. No one should buy any Bought a car Ryan lied to me about the condition of the vehicle. I paid for the tags which I never received, No programmed key. No one should buy any cars from this dealership More
An earlier review states - Con Artist! (I agree) Bought car for out-of-state registration. Title paperwork "in the mail" - arrives over a month later. Georgia fines me almost $200 for registering t Bought car for out-of-state registration. Title paperwork "in the mail" - arrives over a month later. Georgia fines me almost $200 for registering the car after 30 days. Ryan Prosser tells me to eat it, AMG were not reimbursing me. Car arrives with only one programmed key. Ryan Prosser promises to mail me a check for $350 in lieu of replacing the key (that costs over $500). Weeks go by..no check. I call, Ryan Prosser - if the check does not clear by Monday....I will reissue it. Texts, calls and emails - still no check. Finally months later I call Ryan Prosser and I am called a c***sucker and told I am not getting the check. I wrote to complain to the General Manager only to find out Ryan Prosser is the General Manager. This is (almost) funny. The owners must be so proud. More





