Lebanon Ford
Lebanon, OH
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The people at the dealership were quick, efficient and friendly. All were helpful and the next time I purchase a vehicle, this dealership will be first on my list. friendly. All were helpful and the next time I purchase a vehicle, this dealership will be first on my list. More
I first came into the dealership thinking i was going to purchase my lease vehicle a 2012 ford focus SEL. Charlie Watson and Travis Martin were both very helpful in guiding me into a better deal in purchasi purchase my lease vehicle a 2012 ford focus SEL. Charlie Watson and Travis Martin were both very helpful in guiding me into a better deal in purchasing a new car and an upgrade to a Focus Titanium 2014. I never expected i would walk out today with a new car. Megan Schulte was also very helpful with making sure i understood my new Nav touch screen system. I overall had a great experience and felt comfortable and welcome at the dealership. I would highly recommend Charlie Watson to anyone who is looking into purchasing or leasing a new car. He was very personable/friendly, answered all my questions and made me feel confident that i was making the right decision. Especially for me, a person who isn't very knowledgable with cars, this was especially important. This is my second go-around at Lebanon Ford with purchasing a new car and will say another favorable/enjoyable experience. -Maggie Shay More
My experience with Lebanon Ford and Charlie Watson was a very positive one! Charlie went above and beyond the call of duty to make sure I purchased the right vehicle for me. He listened to what I wanted a very positive one! Charlie went above and beyond the call of duty to make sure I purchased the right vehicle for me. He listened to what I wanted and worked exceptionally hard to make sure I got exactly what I needed. I felt at home the minute I walked in the door. The entire staff was friendly and helpful. I would recommend Lebanon Ford to anyone who is looking to purchase a vehicle!! More
Charlie was really great. Friendly, helpful, knowledgeable and invested. He went the extra mile for us, helping us find a good deal and ensuring everything went smoothly. This was no small ask g knowledgeable and invested. He went the extra mile for us, helping us find a good deal and ensuring everything went smoothly. This was no small ask given that we have recently moved to the area from the UK. He was really great at keeping us in the loop and proactively making sure all the boxes got ticked. I'd be delighted to do business with him again and have absolutely no qualms about recommending him/dealer to friends and family. Ford have a star on their hands! More
I have been buying cars from Kevin as long as he has been at the dealer ship. He's always been more than helpful. I consider him a friend rather than a car saleman . I have referred many people to him over t at the dealer ship. He's always been more than helpful. I consider him a friend rather than a car saleman . I have referred many people to him over the years and not once ever heard anything but how great he was to deal with and nice they were treated. The fianance person was also great. It's really nice to go to a dealer ship that makes you feel like they truly appreciate your business. My dad retired from ford and my whole family buys from Kevin he could teach other salesmen a thing or 2 about selling cars . we will be back again and continue to send friends to Kevin and know they will be treated great during their buying experience. Thank you very much Larry Roark More
Let me start by saying Lebanon Ford rocks! I have bought alot of cars and this buying experience has been the best one yet. Jenny and Brant were awesome to work with. I will definetly recommend them to all alot of cars and this buying experience has been the best one yet. Jenny and Brant were awesome to work with. I will definetly recommend them to all my friends and aquaintances. The most smoothest transaction in car buying ever. Oustanding job guys keep up the good work....you have my business for future purchases! Thanks again. R.Shepherd More
Great experience will come back when it's time for the next vehicle. Bryan was not pushy at all and worked with my wife and I to make sure we found something that worked best for what we wanted and ou the next vehicle. Bryan was not pushy at all and worked with my wife and I to make sure we found something that worked best for what we wanted and our budget also. More
We have been Ford customers for 45 plus years and have dealt with dealerships all over Cincinnati and in the Cleveland area. We have never felt as welcome or appreciated as we did at Lebanon Ford. All the dealt with dealerships all over Cincinnati and in the Cleveland area. We have never felt as welcome or appreciated as we did at Lebanon Ford. All the employees were very friendly and seemed to be happy to serve customers. This included not only sales and financing but service and parts. We have found a new dealer. Our salesman Brant was very professional, he sold without high pressure tactics, he made sure we were happy with our decision and he made sure we were introduced to other individuals who we will need to deal with in the future. I would also like to compliment Jenny. While making sure we were aware of all options she did it without pressure and made sure we were happy with the decisions we made. More
I was very pleased with my experience at Lebanon Ford. I had a negative experience when I went to purchase a vehicle at a different dealer prior to visiting Lebanon. My experience at Lebanon was very positi had a negative experience when I went to purchase a vehicle at a different dealer prior to visiting Lebanon. My experience at Lebanon was very positive. Charlie was great in communicating with me over the phone and by email. I was sent details and a quote of the car I was interested in prior to my visit.They accommodated time past business hours for me to complete my test drive of a Ford Focus and negotiate a price and warranty I was satisfied with. The tech team spent time with me making sure I understood the technology of the vehicle. All the staff were friendly and appreciative of my business. I would definitely recommend visiting Lebanon Ford and working with Charlie. More
I felt very comfortable working with Matt on the purchase of my new F-150. His friendly demeanor, patience, and motivation were refreshing. He understood my busy schedule and did not insert himself as a di of my new F-150. His friendly demeanor, patience, and motivation were refreshing. He understood my busy schedule and did not insert himself as a distraction but rather left it to me to get back to the selection at my own pace. He enthusiastically researched the options I proposed for customizing the truck. I appreciate that he picked me up at my home in the country to take delivery. I would definitely work with Matt again and highly recommend him. More