Lebanon Ford

I felt very comfortable working with Matt on the purchase of my new F-150. His friendly demeanor, patience, and motivation were refreshing. He understood my busy schedule and did not insert himself as a di of my new F-150. His friendly demeanor, patience, and motivation were refreshing. He understood my busy schedule and did not insert himself as a distraction but rather left it to me to get back to the selection at my own pace. He enthusiastically researched the options I proposed for customizing the truck. I appreciate that he picked me up at my home in the country to take delivery. I would definitely work with Matt again and highly recommend him. More

I have purchased at least five cars from the dealership, and feel that by staying with this local dealership that I am treated as an individual, rather than just the customer of the day. As we live near t and feel that by staying with this local dealership that I am treated as an individual, rather than just the customer of the day. As we live near to an auto mall, as well, we have attempted to buy cars from them, but usually, go right back to Lebanon Ford to complete a transaction there. ( I remember going into the auto mall one time, sloppily dressed and the sales people showed no respect to me as a customer, where barely I could get them to even greet me. Little did they know that I could easily have and would have purchased one of their cars that day.) I have found over the years that at the Lebanon Ford Dealers do listen to your needs and try to work within your budget. Within the past year, my husband passed away, and my son found himself commuting to college in our large van. As the mileage per gallon was expensive, he wanted to trade for a smaller more economical model. Dick knew our circumstances, being about $3,000-$4000 upside down on the van. He explained to my son that it would not be in our best interests to purchase a car with better gas mileage at this time. I was very appreciative of his honesty and thoughtful consideration toward our family needs. As it turned out three months later, that same van was parked along the street by the college and totaled! Guess where we went? Straight back to Dick Watson because of his candidness. I scheduled an appointment with him, and I suspect he spent a couple of hours with me to pick the best option for me. He works in the used car department, however, he thought maybe I would want to compare the price of a new car versus an older model. ( Granted, if I would have been interested in the newer car, I wonder if he would have received a commission on it, as he works in the used car section. He was looking out for my needs, not his.) Eventually we looked on paper at a two year old car with 22,000 miles on it, good car fax. He encouraged me to put a 7 year/100,000 mile warranty on it and GAP insurance. (If your aren't familiar with GAP insurance, look it up! It will save you a bunch if your car gets totaled, etc, and you are upside down in payoff). Basically, I walked out with a safe, almost new car, at a great savings. I wish to thank Dick and Niko for all the help. More

On October 29, 2013, I purchased my 2014 Ford Taurus SEL On October 29, 2013, I purchased my 2014 Ford Taurus SEL from Lebanon Ford in Lebanon, Ohio. I am delighted with my new Taurus; in fact, I am disap On October 29, 2013, I purchased my 2014 Ford Taurus SEL from Lebanon Ford in Lebanon, Ohio. I am delighted with my new Taurus; in fact, I am disappointed when my trips end. My salesman at Lebanon Ford is Matt McCormick. I feel fortunate that Matt and I met. He was the kind of salesperson that I was hoping for. He is extremely courteous and knowledgeable about the Taurus. During our initial meeting, Matt took me out for a test drive and meticulously went over the Taurus’ features, making sure I understood them. He was not the kind of pushy salesperson I was in fear of. I felt comfortable and at ease during the entire sale. After I made up my mind and finally made the purchase, Matt made sure my vehicle was in at the designated time and went over the features again. He continues to follow up with me to make sure everything is going well and that the Taurus meets my expectations. When the time comes that you are interested in making an automobile purchase, I would highly recommend you contact Matt McCormick. I know your experience will be as good for you as it has been for me. More

Kevin was very friendly and really took his time with us so we would be comfortable with our purchase. He really knows his job and is not pushy which is very important to us because we love our new escape a so we would be comfortable with our purchase. He really knows his job and is not pushy which is very important to us because we love our new escape and it was the perfect vehicle for us. He explains all paperwork we'll so you know exactly what you are signing. More

Charlie was great to work with, very friendly and knowledgable. Had the car ready to go when I arrived. I also liked that Travis worked with me to negotiate the price by email. knowledgable. Had the car ready to go when I arrived. I also liked that Travis worked with me to negotiate the price by email. More

My wife and I worked with Matt on our purchase and it couldn't have gone any smoother. The vehicle was fairly priced as well as my trade in vehicle. Matt was very personal and made our decision simple. H couldn't have gone any smoother. The vehicle was fairly priced as well as my trade in vehicle. Matt was very personal and made our decision simple. He even had the patience to deal with our runaround infant! Thanks Matt! More

I became a huge fan of Lebanon Ford when I purchased my new vehicle and have continued to be a fan with their service department for the regular maintenance of the vehicle. Knowledgeable, fair, professiona new vehicle and have continued to be a fan with their service department for the regular maintenance of the vehicle. Knowledgeable, fair, professional and friendly, the staff is the reason that I keep coming back. I highly recommend Lebanon Ford for sales & service. More

Matt was very helpful, informative, and complete. He followed-up after the sale and was willing to answer all questions throughout the process. Everyone at the dealership was friendly and helpful. Woul followed-up after the sale and was willing to answer all questions throughout the process. Everyone at the dealership was friendly and helpful. Would do business here again. More

By far the best dealer I have been to. There was no pressure and it seemed more like I was the one bringing the pressure because they were really willing to get me what I wanted. Charlie Watson even lo pressure and it seemed more like I was the one bringing the pressure because they were really willing to get me what I wanted. Charlie Watson even looked into what kind of car person I was and catered some extra features to the table which no other dealer would even think to do. I don't really see myself going anywhere else in the future, there is no need to now. I recommend this dealer to anyone and everyone. More

My interaction with Lebanon Ford was entirely online. I posted an inquiry for help getting my SYNC and BlackBerry back in sync (pun intended!). For whatever reason, out of the blue, my year-old BlackBerry posted an inquiry for help getting my SYNC and BlackBerry back in sync (pun intended!). For whatever reason, out of the blue, my year-old BlackBerry didn't want to connect to SYNC, or vice-versa. Brian Simmons provided excellent advice through a series of 2 or 3 emails that eventually led me to a solution. I am most appreciative that this resource is available for Ford owners in lieu of a time-consuming and potentially expensive visit to the dealership. Thanks guys (and girls), keep up the good work. More