Lebanon Ford

I became a huge fan of Lebanon Ford when I purchased my new vehicle and have continued to be a fan with their service department for the regular maintenance of the vehicle. Knowledgeable, fair, professiona new vehicle and have continued to be a fan with their service department for the regular maintenance of the vehicle. Knowledgeable, fair, professional and friendly, the staff is the reason that I keep coming back. I highly recommend Lebanon Ford for sales & service. More

I just want to thank Matt for all his help. We live in Cleveland and were fed up with some of the salesmen we contaced. Their persistance was to the point of harassment. We were going to visit my daughter Cleveland and were fed up with some of the salesmen we contaced. Their persistance was to the point of harassment. We were going to visit my daughter in Cincinnati in December so I called Matt to price out the car for us. He was one of the only salesmen I talked to that really knew the product and the option packages. Dave & Patty Moyer More

I am in the customer service business and am very critical of service. Charlie Watson is one of the most amazing individuals that I have met. He made this experience very rewarding for me and that critical of service. Charlie Watson is one of the most amazing individuals that I have met. He made this experience very rewarding for me and that is something I have never said in relation to a car dealership. He really does have a gift and is using it very wisely. I would not hesitate to send anyone to Charlie and Lebanon Ford. He is blessed and will continue to flourish in the industry due to his charisma, personality, straight-forward dealing style and his honest disposition. I also worked with Travis Martin and Jenny Southard and they too had an exceptional customer service attitude. I must applaud them as well. More

Matt was very helpful, informative, and complete. He followed-up after the sale and was willing to answer all questions throughout the process. Everyone at the dealership was friendly and helpful. Woul followed-up after the sale and was willing to answer all questions throughout the process. Everyone at the dealership was friendly and helpful. Would do business here again. More

By far the best dealer I have been to. There was no pressure and it seemed more like I was the one bringing the pressure because they were really willing to get me what I wanted. Charlie Watson even lo pressure and it seemed more like I was the one bringing the pressure because they were really willing to get me what I wanted. Charlie Watson even looked into what kind of car person I was and catered some extra features to the table which no other dealer would even think to do. I don't really see myself going anywhere else in the future, there is no need to now. I recommend this dealer to anyone and everyone. More

My interaction with Lebanon Ford was entirely online. I posted an inquiry for help getting my SYNC and BlackBerry back in sync (pun intended!). For whatever reason, out of the blue, my year-old BlackBerry posted an inquiry for help getting my SYNC and BlackBerry back in sync (pun intended!). For whatever reason, out of the blue, my year-old BlackBerry didn't want to connect to SYNC, or vice-versa. Brian Simmons provided excellent advice through a series of 2 or 3 emails that eventually led me to a solution. I am most appreciative that this resource is available for Ford owners in lieu of a time-consuming and potentially expensive visit to the dealership. Thanks guys (and girls), keep up the good work. More

The staff we dealt with were knowledgable and went out of their way to make sure we were satisfied with our purchase. Even those not directly dealing with us were friendly and welcoming. their way to make sure we were satisfied with our purchase. Even those not directly dealing with us were friendly and welcoming. More

I had gone in for a flat tire. I asked Mike about sounds that my transmission was making and he let me know the sounds were normal and even printed off paperwork that it could take home later. I definitely that my transmission was making and he let me know the sounds were normal and even printed off paperwork that it could take home later. I definitely appreciated his knowledge and service. More

The 2005 Hyundai we purchased last month has turned out to be the perfect little car for our son. Our salesman, Tom Nickell, was very pleasant and professional and a pleasure to work with. This was our f to be the perfect little car for our son. Our salesman, Tom Nickell, was very pleasant and professional and a pleasure to work with. This was our first purchase from this dealership, but will definitely contact Tom when we are in the market to purchase another car. Many thanks, The Bennett Family Springboro More

When we finally made a decision to purchase the Ford Edge we were in the office for a very short time discussing the price and locating the vehicle in the color we wanted. The assistance that your staff prov we were in the office for a very short time discussing the price and locating the vehicle in the color we wanted. The assistance that your staff provided was exemplory. When i went to pick up the vehicle as a dealer trade needed to be done again your staff was friendly upon entering your parking lot. Great people working for you. Nice to see customer Service at its best!! More