Lebanon Ford
Lebanon, OH
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Everything was fine. I just thought the price was a bit high, but probably because of the difficulty in locating the problem part. It took overnight to get the part, but the car has been fine since the rep high, but probably because of the difficulty in locating the problem part. It took overnight to get the part, but the car has been fine since the repair. More
Great experience form sales to financing to delivery. Everyone was helpful but not pushy. They took the time to explain everything. The Ford equivilant of the "Geek Squad" was a great touch and took the Everyone was helpful but not pushy. They took the time to explain everything. The Ford equivilant of the "Geek Squad" was a great touch and took the time to explain all the features. Tom Nickell was my salesman. He absolutely made this the best car buying experience I have had, and I have bought a lot of cars. You owe it to yourself to go to Lebanon Ford and look up Tom. More
I like this dealership because the service department always gives me good appointment times an great attention to what I tell them about my vehicle.Job well done Tom always gives me good appointment times an great attention to what I tell them about my vehicle.Job well done Tom More
I was disappointed to find out that I could not use my reward card towards my oil change. However, I did not have an appointment and stopped in at 2:30 p.m. on a Friday and the service department got me reward card towards my oil change. However, I did not have an appointment and stopped in at 2:30 p.m. on a Friday and the service department got me in and out with an oil change and tire rotation in less than an hour. More
Very nice and good people sales,tech,finance will highly reconmend to everyone i know and tow eveeryone I meet that is look to buy new or used reconmend to everyone i know and tow eveeryone I meet that is look to buy new or used More
As usuall, GREAT dealership service!Ric and his team are always the best! I never have a problem when I bring one of my vehicles in for service. always the best! I never have a problem when I bring one of my vehicles in for service. More
Was treated great on this visit. The service staff calls you by name and makes you fell very comfortable. Work was performed in a timely manner and everything that I had requested was completed to my satisf you by name and makes you fell very comfortable. Work was performed in a timely manner and everything that I had requested was completed to my satisfaction. More
Went for and oil change and over 110,000 check up. They were nice to deal with, easy to set up an appointment, and provided a ride to and from my work. Told me about a high price problem but didn't push wh were nice to deal with, easy to set up an appointment, and provided a ride to and from my work. Told me about a high price problem but didn't push when I said not now. More
This was the easiest car buying experience that I have ever had at Lebanon Ford. I called in to have them locate a car for me with the specs and colors that I wanted and got them to work on ballpark figu ever had at Lebanon Ford. I called in to have them locate a car for me with the specs and colors that I wanted and got them to work on ballpark figures for my trade and financing. They found what I wanted and had it available within a couple of days at a price that I wanted to pay with an excellent trade value. The ballpark pricing was pretty much on the money from just working on the figures over the phone. No hassles, no pressure, easy financing, and found what I was looking for with no problems. The staff was extremely helpful and very nice to work with. What a different car buying experience this was! More
Service dept. employees are always friendly and helpful. They answer any questions we may have. They are always courtous and listen to what we are there for and let us know what maintenance needs to be done They answer any questions we may have. They are always courtous and listen to what we are there for and let us know what maintenance needs to be done. If once they start servicing and they find something that needs changing someone always comes in and explain what the need is and ask if we want to have the work done. The work is fast. The waiting room and restrooms are always clean. I have noticed the last two times we have been there for service the water fountain has been broken. More