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Lebanon Ford

Lebanon, OH

4.9
3,004 Reviews

770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,004 reviews

November 06, 2011

Everything was fine. I just thought the price was a bit high, but probably because of the difficulty in locating the problem part. It took overnight to get the part, but the car has been fine since the rep More

by amgovret97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
November 04, 2011

Great experience form sales to financing to delivery. Everyone was helpful but not pushy. They took the time to explain everything. The Ford equivilant of the "Geek Squad" was a great touch and took the More

by Jim Nickell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nickell, Bill Nickell, Alex Cryder, Zack Funkhouser, Tom Nickell, Bill Nickell
November 02, 2011

I like this dealership because the service department always gives me good appointment times an great attention to what I tell them about my vehicle.Job well done Tom More

by searay77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Jason Hipp, Tom Komisar
October 28, 2011

I was disappointed to find out that I could not use my reward card towards my oil change. However, I did not have an appointment and stopped in at 2:30 p.m. on a Friday and the service department got me More

by jeff.nation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lee Shee and Dustin Bennett
October 24, 2011

Very nice and good people sales,tech,finance will highly reconmend to everyone i know and tow eveeryone I meet that is look to buy new or used More

by jbarker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kathy wells/alex cryder, Kathy Wells
October 20, 2011

As usuall, GREAT dealership service!Ric and his team are always the best! I never have a problem when I bring one of my vehicles in for service. More

by Jeff B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Young
October 12, 2011

Was treated great on this visit. The service staff calls you by name and makes you fell very comfortable. Work was performed in a timely manner and everything that I had requested was completed to my satisf More

by Ken Bumiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene
October 12, 2011

Went for and oil change and over 110,000 check up. They were nice to deal with, easy to set up an appointment, and provided a ride to and from my work. Told me about a high price problem but didn't push wh More

by H2OPMKKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Ryan and Joshua, Tom Komisar
October 11, 2011

This was the easiest car buying experience that I have ever had at Lebanon Ford. I called in to have them locate a car for me with the specs and colors that I wanted and got them to work on ballpark figu More

by ptyler13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Jurgens and Kody Lowe, Kody Lowe
October 07, 2011

Service dept. employees are always friendly and helpful. They answer any questions we may have. They are always courtous and listen to what we are there for and let us know what maintenance needs to be done More

by ririegler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of names, Jason Hipp
Oct 12, 2011 -

Lebanon Ford responded

@ririegler Thank you for taking the time to share your experience with others. We apologize our water fountain has been on the "fritz" lately. Starting in a couple months however we will begin revamping the entire interior of our dealership. The waiting room will be included in that redesign and along with that, a functioning water fountain. Thank you for your patience :) Very Respectfully, Jeff Cryder, Marketing & Communications Director, Lebanon Ford

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