Lebanon Ford

It is difficult to find the words to describe how awesome this dealership and its employees are. I have never been treated with such a high level of courtesy, professionalism, friendliness, and general inte this dealership and its employees are. I have never been treated with such a high level of courtesy, professionalism, friendliness, and general interest in ensuring that my purchase was no less than perfect from any dealership before, and I have bought PLENTY of cars from many dealerships! Charlie Watson really exceeded any reasonable expectation of his duties as a sales professional throughout the entire process of purchasing my new car. This started from the moment we began, when he let me take his own personal vehicle for a test drive, since there was not a car on the lot equipped the way that I wanted. Even though I have known Charlie before our dealings, this was certainly not something that I expected and completely floored me. After that, Charlie spent two days searching for the perfect car for me, always keeping in constant communication that was always clear, concise and professional. Once we finally found the perfect car, Charlie arranged for it to be picked up from over three hundred miles away and got it to the dealership in record time! He even sent me pictures immediately after it arrived, and again after it had been detailed. Charlie also worked to ensure that I received a fair amount for my trade-in, which was a crucial part of this deal. In short, I could not be happier with Charlie's service, nor could I imagine that there is anything else he could have possibly done to ensure that I was nothing less than completely satisfied. This positive experience continued when I proceeded to work with Zach Funkhouser in the Finance department. Zach was very friendly and ensured that I understood all my options for financing and extended warranties. Zach worked with me to get the best extended warranty and loan terms while maintaining the payment range that I desired. I don't think that I have even been able to state that working with a Finance department of a car dealership was a pleasure, until now. Zach's exceptional service was much appreciated, and helped ensure that I will be returning to Lebanon Ford in the future, and will be sending my friends and family there too for their vehicle needs. In summary, there was nothing about my experience with this dealership that was less than perfect. They have certainly earned my respect, as well as my ongoing business. More

I felt buying my car was a pleasant experience. I was very nervous about taking the step to buy the car, everyone at the dealership was very nice and helpful. They explained everything and answered all very nervous about taking the step to buy the car, everyone at the dealership was very nice and helpful. They explained everything and answered all my questions. Charlie Watson was my salesman and he was very informative about the car. I would go back to Lebanon Ford again to buy a car. Thank you, Lori Breen More

Before visiting Lebanon Ford, we visited another dealer to look at the Flex. They were so pushy--a complete turnoff. Lebanon Ford was just the opposite. Kathryn and Zack made buying our new car an absol to look at the Flex. They were so pushy--a complete turnoff. Lebanon Ford was just the opposite. Kathryn and Zack made buying our new car an absolute pleasure--the way buying a new car should be. If you are looking to buy your next car from friendly, helpful, informative people, you can't do better than Lebanon Ford! More

Working with Freda is always a pleasure. She is the Working with Freda is always a pleasure. She is the person we go to whenever we are in the market for a new car. We have had many good experiences Working with Freda is always a pleasure. She is the person we go to whenever we are in the market for a new car. We have had many good experiences at this dealership so we continue to be hppy Ford customers. More

My wife and I had a great experience dealing with Kathy Wells at Lebanon Ford. Kathy looked for the car we wanted (Fusion) and filled our expectations. I am sure as we move forward any services we need wil Wells at Lebanon Ford. Kathy looked for the car we wanted (Fusion) and filled our expectations. I am sure as we move forward any services we need will be taken care. More

When my husband and I first went into the dealership, we had no intention of buying a new car that day. We simply pulled onto the lot to look at the new 2011 Ford Escapes just to get an idea of the pricing had no intention of buying a new car that day. We simply pulled onto the lot to look at the new 2011 Ford Escapes just to get an idea of the pricing involved. Upon exiting our care, the salesman that we have dealt with on 2 other occasions met us at the first Escape that we walked up to. Dick Watson is an absolutely wonderful man and an excellent salesman. He went with us to test drive the Escape and then allowed us to take it for a test drive alone and spend as much time as we needed to make our decision. When we returned to the dealership Dick met us at the door and said let's run the numbers and see what we have. Long story short, Dick and Zach gave us an excellent deal, obviously one we couldn't refuse, and we came home with my new 2011 Escape! They are a great team and everyone at the dealership goes out of their way to make you feel special. I will always do business with Lebanon Ford. More

My wife and test drove the Ford Freestyle and we both like the smooth ride with exception of the brakes. Kody promised to replace the brakes and Bill Nichol said that he would give us $1500.00 for my use like the smooth ride with exception of the brakes. Kody promised to replace the brakes and Bill Nichol said that he would give us $1500.00 for my used Subaru which ran well, but had a lot of mileage on it. I will be 60 this summer and have purchase many cars in my life. I cannot remember an automobile purchase go so smoothly as this one did. I would recommend this dealership to anyone who willing to make the drive to Lebanon, Ohio. More

The experience was very pleasant, the people were easy to deal with and there was no pressure during the sale. I would recommend anyone looking for a new or used car to start here first and talk to Freeda Fl deal with and there was no pressure during the sale. I would recommend anyone looking for a new or used car to start here first and talk to Freeda Floyd. More

They were great to work with. Very friendly and strait forward. Travis worked hard to find us exactly what we were looking for in our new explorer. They walked us through all of the technology features an forward. Travis worked hard to find us exactly what we were looking for in our new explorer. They walked us through all of the technology features and told us to call or come by if we had any questions about anything on the vehicle. They were very quick and organized with all the paperwork too. We appreciated that since we had two of our small kids with us. More

My initial contact was with internet sales rep, Kody. He responded back promptly to my several questions and was very clear on what they could do and not do (no smoke screens). We also appreciated Zach, th responded back promptly to my several questions and was very clear on what they could do and not do (no smoke screens). We also appreciated Zach, the financial person we dealt with. He was very courteous and fair. Finally, we did a lot of online comparisons and Lebanon Ford's price was the best. More