Lebanon Ford

I have been buying at this dealership since the 1980s which had a different owner at that time. It had a friendly, helpful reputation then and still has, especially when you are dealing with Matt McLau which had a different owner at that time. It had a friendly, helpful reputation then and still has, especially when you are dealing with Matt McLaughlin. He carries that tradition on for the agency. I asked him to locate a certain auto for me and he met my request perfectly. Thanks Matt! More

Very friendly and willing to make happy ! Jesse was amazing and I couldn’t have asked for a better person to have worked with! He even checked in after to make sure everything was all good and I was st amazing and I couldn’t have asked for a better person to have worked with! He even checked in after to make sure everything was all good and I was still happy! More

Salesman was awesome! Couldn't be happier with him or vehicle! Finance dept was very friendly and great sense of humor! Loved the whole experience. vehicle! Finance dept was very friendly and great sense of humor! Loved the whole experience. More

I went to look at a Ford Fusion and even though it wasn't for me Brant helped me find something I absolutely love (Nissan Rogue). I got a good deal and Brant was very patient which is very impressive because for me Brant helped me find something I absolutely love (Nissan Rogue). I got a good deal and Brant was very patient which is very impressive because I can be a challenge to work with when it comes to money matters. Brant stayed in contact even after I left the lot to go home and think it over, but didn't make me feel pressured at all. I also worked with Tim Flanagan in the finance department and he got me the interest rate I wanted which is crazy good for a used car. Tim and Brant both went way and beyond to help me and I appreciate it. More

I dreaded vehicle shopping but Kirk Levy made purchasing the vehicle easy. So glad I stayed “in town” to make my purchase. Very happy with my new-used vehicle! the vehicle easy. So glad I stayed “in town” to make my purchase. Very happy with my new-used vehicle! More

We have been a long-time customer of Lebanon Ford & have always worked with Tom Nickell! Recently, he helped us find the exact pre-owned SUV we've been looking for & are satisfied with our purchase! We ap always worked with Tom Nickell! Recently, he helped us find the exact pre-owned SUV we've been looking for & are satisfied with our purchase! We appreciate Tom & think he's the best! More

This dealership had a used truck advertised. My contact was Tom Nickel and he was very professional. We both had usual objectives and the purchase went very good. was Tom Nickel and he was very professional. We both had usual objectives and the purchase went very good. More

Internet price drop they said it wasn't that price. I looked at a car for $26,000.00 I offered $20,000.00 the day I test drove it. Three weeks later the price dropped to $21500.00 on your web site & at I looked at a car for $26,000.00 I offered $20,000.00 the day I test drove it. Three weeks later the price dropped to $21500.00 on your web site & at 3 other places Carfax, Northgate Ford & at Cargurus you had it listed. Cargurus notified me of the price drop. So I call the dealership to purchase the car. I talked to Angela. she said tom was busy & ask me if I wanted his voicemail. I said no. I ask her if the price of that specific model & color they only had the one was $21500.00. She said yes it was $21500.00. I told her I would buy it. I give her my credit card to put $500.00 down. I told her to put the keys in her purse. I would be there first thing in the morning. Then they called me back & said the price was not $21,500.00. It was $26,000.00. After that, I got on the internet & I printed off the price & all the information from your dealership & two other places it was listed. Tried to talk to management, nobody would call me back so I looked up the owner. Lisa Cryder, so I called her two or three times. She would not answer me back either. If you don't believe me, your phone calls are recorded right. July the 14th is the date I called to buy the car. So you know what you can do with More

Was able to get appointment made quickly and easily. Wes was wonderful went above and beyond. He had answers for all my questions. Will recommend to others. All employees were delt with were so helpful. Was was wonderful went above and beyond. He had answers for all my questions. Will recommend to others. All employees were delt with were so helpful. Was nice due to all the other craziness happening now. More

Tom Nickell is Outstanding! My wife and I have purchase one new and two used vehicles through Tom. He is one of the most professional sales people I have dealt with … honest, ve My wife and I have purchase one new and two used vehicles through Tom. He is one of the most professional sales people I have dealt with … honest, very knowledgeable, very helpful, and very patient … never a sense that he's trying to push us into a decision just to make a sale. As I told him recently I was looking for a very specific pre-owned vehicle with low mileage, but I had decided months ago that I would only buy a used vehicle from Lebanon Ford and more narrowly just from Tom because I trust him. Thanks, Tom for coming through. I was also very impressed with Dan Baer who guided us through the signature process and helped us decide on an extended warranty including paint & leather treatment packages. Again he was very knowledgeable but did not try to push us into buying something we did not really want. Thanks also to Dan who is renowned as a pretty big deal :-). More