Lebanon Ford

My work van started to sputter and lit a wrench on the dash, I had never been to this dealership before but Phil took care of me. In less than 24 hours he had me ready to go ! Thanks to you and your crew from me personally and Stanley Elevator Co.

We purchased as used truck Dec. 2018. We wanted to purchase an extended Premium Care warranty and that's what we were told we were getting and charged for. The coverage is bumper to bumper for 150,000 miles. Our truck now needs a new transmission and it turns out that they didn't actually give us the premium care warranty but a wrap warranty that doesn't cover the transmission. They haven't fixed the problem even though they admit to us that it's their fault. They keep saying they're working on it but nothing comes of it. Our phone calls are not returned and when we call them they are not happy to hear from us. We are paying for a vehicle we can't drive.

Great Service department . Everything was correct and on schedule and very reasonablly priced. When compared to the value you received from having an experienced dealer versus getting service done at a service chain like jiffy lube

Great friendly service and accommodating my needs as well as far as monthly budget. Answered all my questions so I could understand and left there feeling like a million dollars and soooo very thankful I went.

I have nothing but great experiences with Lebanon Ford! The process is efficient and friendly. Service is reliable and thorough. I reccomend anyone buying a vehicle to look at Lebanon Ford for a great experience!

Disappointed in the finance department. I was told I could end my warranty and tire protection anytime. Two months later and multiple calls later, it still isn't ended. Great sales team but finance department is the reason I will never return.

Lebanon Ford, in particular George Osgood did a great job finding me a truck I wanted and gave me a great deal. Service is A1.

The staff is a pleasure to deal with. My salesman worked with me in getting the sale, and then patiently took time to explain all the new gadgets and upgrades in my new hybrid escape. The service department goes above and beyond. People listen. They have always treated me with respect. As my cars are new, the service has been limited to oil changes. However, when my car had a problem left me stranded on a hot summer day with two dogs in the car, the service department took care of the problem post haste getting me a tow truck and providing a new vehicle while fixing min. I am glad I purchased my vehicle at Lebanon For.

I guess that you don't wash and vac. after you service the vehicles I believe i was used to that at Gateway with my Lincolns. Note: When you rotate the tires you didn't check the air pressure in my tires one tire was at 26 #

Always great service here. Will definitely consider buying our next vehicle here. I’ve never had bad service and will definitely keep coming back to this dealership.