I had an absolutely miserable experience with another dealership, and it took a 5 minute call to Leckner Ellicott City to make me comfortable that these folks would get my business. Ray was THE BEST. In fact from first call to taking possession of my new car was less than 48 hours. I have honestly never worked with someone who is as open and transparent and focused on the customer experience than the folks at this dealership. Everyone, including finance to service experts, was just amazing and I would recommend them to anyone, I will share my experience with anyone who will listen, and recommend this organization, and in particular Ray, to anyone looking for a new or used car. They will treat you well, with emence respect, and be completely transparent.