Lee Credit Now

I contacted many dealers and Lee Credit Now had the best customer service out of all of them! I worked hand and hand with Erick and I could not have asked for a better rep. He greeted my father and I with a customer service out of all of them! I worked hand and hand with Erick and I could not have asked for a better rep. He greeted my father and I with a smile and was very friendly. He even joked around with us which was great! Over all he proved great customer service to me and im glad I choose to do business with him/lee credit now for my first car! I will certainly recommend this dealer! More

Well, simply stated, "roving" manager Levi Gray saved a nearly disastrous and potentially FINAL visit to Lee Credit Now. My fiance and I were pre-approved through the Brewer dealership saved a nearly disastrous and potentially FINAL visit to Lee Credit Now. My fiance and I were pre-approved through the Brewer dealership, but we decided to stop by the Bnagor Hammond St branch to test drive a few vehicles in order to narrow down our choices. Since we had just barely gotten our pre-approval, we naturally wanted to try out a few. We were greeted by a friendly young saleman (who's name escapes me since we were so disappointed with the branch manager and our experience there...details ahead), and we test drove one vehicle. Not really finding the vehicle to our liking, we returned to the dealership and said that we didn't really like the particular vehicle we had driven, and were interested in trying another. At this point manager Tony Sangiovanni met us right at the door and stated, " I understand that you have been dealing with someone at the Brewer location". I stated that we had, indeed, but were trying to narrow down our vehicle choice and that the Hammond street location was nearby, so Hammond street was our first stop. Mr. Sangiovanni then proceeded to tell us that the second car we were interested in trying out was "way outside your initial approval" and that we should "just go over to Brewer since they have your figures". I asked if it were possible to drive the vehicle we had indicated, and was there any room to negotiate a price on it to closer fit the pre-approval figures. Mr. Sangiovanni then proceeded to very curtly, almost rudely, tell us that we should "just go to Brewer", since they didn't want to hassle with the numbers already set up at another location. Miffed and disappointed, I handed Mr. Sangiovanni the dealer plate from the first vehicle, and we left the dealership. My fiance and I were puzzled, insulted, and quite upset at our treatment by Mr. Sangiovanni. His demeanor was no less than condescending, abrupt, impatient, and nearly downright rude. We went to Brewer with the intention of scrapping the whole idea, and cancelling the pre-approval. So Mr. Sangivanni essentially turned away new customers, who had basically what amounts to cash in hand, ready to buy a vehicle. At the Brewer dealership, Mr. Levi Gray was pleasant, courteous, and quite helpful, allowing us to drive 2 vehicles; the second we are in the process of purchasing. My first impression of Lee Credit Now was not very good, and downright disappointing. Thankfully, Mr. Gray in Brewer was much more of a gentleman, and treated us with the kindness and respect that a potential customer deserves. If it hadn't been for him, we would have eschewed Lee Credit Now, and this review would have been much much worse. Shame on Mr. Sangiovanni for his arrogance and condescension, and for his impatience and unwillingness to make the experience a positive one. I guess I would recommend that Lee straighten out it's guidelines for the pre-approval process, and make it clear that only one dealership can be addressed at a time. I find this curious, because the folks at Lee are more than willing to bring a car from one dealership to another (as Levi Gray did for us) for the customer's perusal; yet there seems to be no desire to assist a customer at a branch other than where the "paperwork was assigned". More

Thank you Jim for your patience and willingness to do all of the work necessary to get me in a low mileage vehicle. Your professional polite manner is much appreciated. Happy summer to you! of the work necessary to get me in a low mileage vehicle. Your professional polite manner is much appreciated. Happy summer to you! More

They worked on getting me the best vehicle for my needs with the lowest miles. I have been dealing with them back when they were Linnehans and will continue to work with them for any future needs . VERY with the lowest miles. I have been dealing with them back when they were Linnehans and will continue to work with them for any future needs . VERY pleased with my Ford Focus !!!!!! More

Dustin White was extremely approachable and worked hard to ensure I felt comfortable when making a car purchase. Specifics related to the vehicle were explained clearly and simply. Dustin's professional at to ensure I felt comfortable when making a car purchase. Specifics related to the vehicle were explained clearly and simply. Dustin's professional attitude will bring me back for my next car purchase and I will be giving his card to anyone I know who is looking for a quality car and great service. More

Levi was extremely helpful, friendly, knowledgeable and honest about our Mountaineer. Levi and Tony, the mgr, went well above and beyond our expectations in all aspects of buying our vehicle. With no credi honest about our Mountaineer. Levi and Tony, the mgr, went well above and beyond our expectations in all aspects of buying our vehicle. With no credit, they took a risk and helped us get a loan that was as affordable as our vehicle is reliable. I highly recommend buying a vehicle from Credit Now, specifically Levi and Tony. I assure you, they care about you, just as much as your vehicle! Sincerely, Jessica & Chris More

my husband and I went into the Hogan rd dealership and was interested in a 2012 kia soul we traded in a 2005 Toyota matrix and chris was very helpful and polite and I would recommend them to anyone and w was interested in a 2012 kia soul we traded in a 2005 Toyota matrix and chris was very helpful and polite and I would recommend them to anyone and would certainly buy another vehicle from them More

Wow! I never imagined buying a car was going to be so much fun! Buying a car is a big decision. In the past I have avoided buying from a dealership because of the perception of high-pressure sales tact much fun! Buying a car is a big decision. In the past I have avoided buying from a dealership because of the perception of high-pressure sales tactics. Robin is the exact opposite. In fact, I teased her about what kind of salesperson she was when she countered one of my arguments for getting done with my 12-year-old car. She bent over backward to find me the right car, going so far as to deliver one to my apartment for me to test drive over the weekend. She had or found answers for all my questions and made the process as simple and painless as possible. And she got me an incredible interest rate on my loan! Would I buy from her again? Yes! In a heartbeat! But I expect she'll have retired by the time I want to part with this car. Thank you, Jack Bridges, for steering me to Robin. More

Robin was Awesome!!! When she sat us down and asked what we were looking for, she nailed it. She went thru the extensive list of Lee's vehicles and narrowed it down to 4 possibles and with just a few minut we were looking for, she nailed it. She went thru the extensive list of Lee's vehicles and narrowed it down to 4 possibles and with just a few minutes of discussion we had it down to two. She then got both to the showroom and before the day was out we were in a new vehicle. We noticed a few items that weren't quite right and she had then corrected quickly and accurately. And even after we drove it off the lot and found two other very minor details, they were quickly corrected and we were on our way. We would gladly return to Lee and Robin for our next vehicle. However to be fair, the entire staff, Darlene, and all the service folks were just fabulous. Thank you all! More

Melissa took over my file as I had previously purchased a vehicle from the dealer many years ago. She's very friendly, outgoing and doesn't try to give you the run around. I would recommend her and the dea vehicle from the dealer many years ago. She's very friendly, outgoing and doesn't try to give you the run around. I would recommend her and the dealer to anyone looking for a "new" set a of wheels! More