Lee Hyundai, Inc.

Great team with professional attitudes! Special thanks to Jonathan Moore our sales rep Kristen Murphy service coordinator and Nick Irish business office. In less the not least Jim the sales Special thanks to Jonathan Moore our sales rep Kristen Murphy service coordinator and Nick Irish business office. In less the not least Jim the sales team manager our experience was excellent everyone listened to us and exceeded and assisting us in purchasing our Hyundai. The teams emphasis was extraordinary and exhibiting they wanted to be our car dealer. We felt like family and making us feel at home and talking friend to friend you don't see that today in the business. More

Great Firt-time Buying Experience I had been looking for a new Hyundai for a long time. It was a difficult process because I was doing it with a POA while my husband was deployed and h I had been looking for a new Hyundai for a long time. It was a difficult process because I was doing it with a POA while my husband was deployed and having a trade in always seems to add extra hassle. After a lot of exhausting car shopping, I decided to go to Lee Hyundai. They offered me the best trade in value for my vehicle and worked out a reasonable monthly payment with a great APR! The staff was friendly and helpful without being overwhelming or rude. I would recommend dealing with Drew and Diego - they were great!! And I LOVE my new Hyundai Elantra. More

Satisfied Customer I was very happy with Lee Hyundai of Fayetteville. Very friendly people and easy process. I was a first time buyer and am happy I chose to purchase my I was very happy with Lee Hyundai of Fayetteville. Very friendly people and easy process. I was a first time buyer and am happy I chose to purchase my car from there. I am very satisfied! :) More

Awesome experience! The customer service was excellent when I purchased my first vehicle at Lee Hyundai. My customer service agent was Mr. Brian Haveman, and he was grega The customer service was excellent when I purchased my first vehicle at Lee Hyundai. My customer service agent was Mr. Brian Haveman, and he was gregarious, friendly and straightforward with guiding me to make the purchase of a 2015 Veloster. The negotiation process was thorough and the staff were very flexible in making sure that my lifestyle needs were met with the payments, as I am a full-time student and employee. I highly recommend anyone that would like an excellent experience with purchasing an excellent vehicle to visit Lee Hyundai! More

The best I recommend this dealership to anyone looking for a car pashion wright did a great job she showed me everything I need to know about this car great jo I recommend this dealership to anyone looking for a car pashion wright did a great job she showed me everything I need to know about this car great job More

A New Lifetime Loyal Customer My name is Ms. Roberts, and I'm a loyal customer of Hyundai of 4 years. I've had the pleasure of owning 3 brand new vehicles in 3 years: 2011 Sonata, My name is Ms. Roberts, and I'm a loyal customer of Hyundai of 4 years. I've had the pleasure of owning 3 brand new vehicles in 3 years: 2011 Sonata, 2012 Sonata 2.0T, 2013 3.8 Genesis. I love the Hyundai vehicles, the style, and the value for the car. I enjoy the amenities without the inflated overpricing that is inherent with a "brand". Hyundai seems to value the customer and I like that they look to make luxury affordable. With that being said, I wanted to take the opportunity to speak about my experience with Lee Hyundai. I encountered a situation in which I was forced to have to look for another car. Of course it was a no-brainer as to which brand of car that I was going to have. Hyundai all the way! But in my recent purchases I've purchased all 3 vehicles from the same dealership. Upon my return there, I knew what I was specifically looking for and the basic price (not payment) range that I wanted to stay in. I found the Genesis model to be impressive and I wanted to stay with it. The 5.0 really peaked my interested, and it was love at first test drive. However, I was disheartened with the given price ranges considering my track record there. The salesman, Napoleon, was awesome! He was pleasant, proactive, and knowledgeable but in the end it was the pricing for my vehicle of choice that made me take a chance in venturing out before settling on something less (2015 -genesis 3.8) than what I had originally desired (genesis 2015-5.0). My internet search came up with several local options which is how I found Lee Hyundai, and questioned if I really wanted to drive so far just to get a car. I decided on taking a chance at looking at their inventory and had the opportunity to chat with a wonderful internet sales representative named Alex McAllister. Now Alex was amazing!!! I informed her of my 2 top preferences and the exact color that I wanted. That didn't dissuade her one bit. From the initial conversation she was pleasant, quick, thorough and I truly believed that she was definitely going to find what I wanted. She even sent me a comprehensive breakdown of all the packages. That bit of information was so helpful in helping me make sure I was making the best decision for the price. As it turns out the color and package that I wanted made the car a bit rare, but she was full of solutions instead of excuses. We went from chatting online to speaking on the phone. She constantly reassured me that not only were they the biggest dealership in NC, they give the best prices due to that and have serviced many clients from my city and they were all happy customers. Now with some things that a salesperson say you have to take it with a grain of salt because they are just trying to make a sale. But with Alex, for some reason I really believed what she said. Over a course of a week or two we continued to speak, and each time my confidence in what she was offering me and my excitement that what I wanted really could be available to me was growing. Finally, I decided to jump at the opportunity, make the long drive there and see exactly if it would be worth all that she promised it would be. I am happy to say IT WAS!!!! Upon finally meeting, she was available with a big smile and hug. She introduced me to a salesman (Robert Smith) that she felt confident was perfect in assisting me with the solidifying my decision. Due to my current experience with her, I trusted her judgement. I'm glad that I did. Mr. Smith was superior in every aspect. It was an absolute pleasure working with him. Being a veteran, we had something to relate on because both my brothers are now veterans, recently wounded in war a couple of years ago. Additionally, his knowledge of the car itself was extensive. I actually was surprised because he knew who I was when I was pulling into the car lot, even before I had the opportunity to meet him. He had 2 cars already pulled up to the front to help me see what it was that I wanted amenity-wise, and how it would look color-wise. His demeanor was kind, not overbearing, confident not cocky and very pleasurable. I felt confident in dealing business with him that what he said matched the words (numbers) on paper. We handled all the business in dealing with the car quickly too, where I'm used to it taking near 4-5 hours in previous experiences. From the time we got there, took a test drive, and completed some paperwork we were done in about 2 hours or less. I'm so excited to be a new customer of Lee Hyundai, and now a permanent customer of Lee Hyundai. It was well worth the time off work and the drive to get what I wanted at the price that I wanted it. Even the manager Kalvin (I forgot his last name) was exceptional. He wanted to make sure that all was well with me during this decision process, and contacted me to see if he could be of assistance on Alex's day off. Initially, I was a little taken back by the contact because it's not something I was used to receiving. To be honest, I thought that he may have been another salesperson attempting to get me to commit to them. As bad as that sound, this is the car business and I know it's cut throat at times. So, I thought this gesture was different and remarkable too. His offer to not let things drift while one of his employees' was away, or for the customer to feel forgotten about until the salesperson could return to us, is a sign of great customer service. Once I was there, he came by to introduce himself and to reassure me that they are there to be of any assistance to me in this decision. Even for the brief moment of meeting your finance manager through a transaction was a pleasurable experience. He thoroughly explained all of my choices for that transaction and helped me make the correct choice. It's actually because of that and Robert's suggestion that I'm going to see if I can get financed through Lee Hyundai at a better rate. Ok, so I know this was a long letter, but I feel that many people take the time to complain but so few take the time to praise. So here's me taking the time to praise the team at Lee Hyundai. You all are great and doing an awesome job at satisfying your customers. I really appreciate your time and effort that you devote to us. I realize it's just part of a job, but nonetheless thank you for doing it so well. Additionally, thank you so much for the assistance of your power team (Alex, Robert, Kalvin, and the Finance Manager) for making this the best car purchase I have made yet. More

wonderful service Lee hyundai is one of the best dealership around. The customer service I received by Brad wade was outstanding I will definitely be back purchase anot Lee hyundai is one of the best dealership around. The customer service I received by Brad wade was outstanding I will definitely be back purchase another car. More

Top Notch Experience Overall, it was just an exceptional experience from a start to finish. We were assisted by Quiomy and she provided a professional and customer oriente Overall, it was just an exceptional experience from a start to finish. We were assisted by Quiomy and she provided a professional and customer oriented service throughout the entire process and contacted us several times in the weeks following our purchase to ensure we were completely satisfied. Best care buying experience ever not to mention our family loves the vehicle. More

Great Experience with Lee Hyundai Lee Hyundai of Fayetteville was the best car dealership we had ever been to! Our purchasing experience was awesome! The salesperson(Mr. Robert Delpha) Lee Hyundai of Fayetteville was the best car dealership we had ever been to! Our purchasing experience was awesome! The salesperson(Mr. Robert Delpha) was very helpful, professional and friendly, and so were the rest of the people that we dealt with. They were very patient and considerate of our needs. I will definitely recommend Lee Hyundai and will definitely go back for future purchase of a vehicle. We will not go anywhere else. By the way, WE LOVE OUR NEW HYUNDAI SANTA FE SPORT!!! Thank you Lee Hyundai! More