Lee Johnson Kia

We were very pleased by the entire process of the purchase of our EV9. Jeffery Belmonte was very helpful and professional during our experience. We are very happy with our SUV and will recommend LJK purchase of our EV9. Jeffery Belmonte was very helpful and professional during our experience. We are very happy with our SUV and will recommend LJK to others. More

Johnny has the most amazing customer service. My keys were misplaced and major service on my car was never started and when I called to check on status Johnny was on top of it and got it taken ca My keys were misplaced and major service on my car was never started and when I called to check on status Johnny was on top of it and got it taken care of immediately. I have purchased both cars I've owned from Mazda and will continue to do so. Great service and trustworthy! More

Kirsten, your service representative, demonstrates exceptional professionalism. Her ability to ensure a seamless and comfortable experience is commendable. I extend my appreciation to Kirsten for her exceptional professionalism. Her ability to ensure a seamless and comfortable experience is commendable. I extend my appreciation to Kirsten for her outstanding support, contributing to a positive and efficient service encounter. Thank you for having such an exemplary employee. More

I recently had a very disappointing experience at Lee Johnson Kia, primarily centered around unresolved financial issues and poor communication. After purchasing a vehicle, I faced challenges with the Johnson Kia, primarily centered around unresolved financial issues and poor communication. After purchasing a vehicle, I faced challenges with the dealership over an $819 payment to Kia Finance for the cancellation of an oil change service. Despite repeated attempts to contact them, including phone calls and messages, my concerns were consistently ignored, leading to a significant level of frustration and inconvenience. The most concerning aspect was their failure to resolve the financial discrepancy. Not only was the promised payment not processed, but there was also no effort to update me on the situation, despite their initial confirmation of handling it. This experience has unfortunately overshadowed any initial positive impressions I had of Lee Johnson Kia. The lack of accountability, professionalism, and responsiveness has significantly affected my trust in their service and commitment to customer satisfaction. I hope this review highlights the need for improved communication and customer service at Lee Johnson Kia. Potential customers should be aware of these issues, and I hope the dealership takes this feedback seriously to improve its service quality. More

This is my 2 nd car I have bought. Brian is amazing. I will continue to recommend this dealership. Brian is amazing. I will continue to recommend this dealership. More

I appreciated that they sent a Lyft to take me to work and pick me up while my car was serviced. Very customer obsessed and I appreciate that. and pick me up while my car was serviced. Very customer obsessed and I appreciate that. More

We bought our car here several months ago and we’re very happy with it. Kamoore was great to work with, answered all our questions and made us feel well cared for. happy with it. Kamoore was great to work with, answered all our questions and made us feel well cared for. More

Just traded in a really nice 2020 KIA Niro EV for a 2023 KIA EV6. Calvin Poindexter was our sales representative. We live in Mill Creek, but got our Niro from Lee Johnson KIA and went back because our exper KIA EV6. Calvin Poindexter was our sales representative. We live in Mill Creek, but got our Niro from Lee Johnson KIA and went back because our experience had been so positive even though there are other KIA dealers closer to home for us. Our experience this time was every bit as positive as the last. Calvin was exceedingly helpful and professional and made the entire process move smoothly for us. We highly recommended KIA, this dealership, and Calvin! More

Took our KIA Hybrid SORENTO in for Fall/Winter service. The team was friendly, efficient, personable, providing us with accurate estimate for service, parts and completion time down to the penny. No surpri The team was friendly, efficient, personable, providing us with accurate estimate for service, parts and completion time down to the penny. No surprises, greatly appreciated. Car was washed and ready for pickup within 2 hours of dropping it off. AMAZING. THANK YOU! More

Friendly, helfull and great customer service. Sincerely appreciated how they handled our concern. Amazing team to work with!! Thank you to Michael, Jimmy, and everyone else along the way. Sincerely appreciated how they handled our concern. Amazing team to work with!! Thank you to Michael, Jimmy, and everyone else along the way. More