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Lee Nissan of Topsham

Topsham, ME

4.4
112 Reviews

107 Main St.

Topsham, ME

04086

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Showing 112 reviews

May 12, 2025

DISHONEST AND NEGLIGENT. DO NOT TRUST THESE TECHS. I went to Lee for a fuel induction service last week and asked them to check my brakes and exhaust because both were being More

by Mkatsurr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn in the service department
May 14, 2025 -

Lee Nissan of Topsham responded

Good day, Thank you for your detailed review. We do apologize for any miscommunication during your recent visit and would be happy to discuss your visit in more detail if you would like. For clarification we only charged you for work you approved and did not charge for diagnostics for work we did not perform. We also completely understand the second repair shop advising your brakes could wait. We did recommend that they be replaced due to the uneven wear on them but understand someone clarifying that it was a recommendation and not something that needed to be done immediately. Thank you again and we wish you well.

May 14, 2025 -

Mkatsurr responded

Hello, fees aside your tech absolutely lied to me about my brakes. My slide pins are moving perfectly and the wear on the pads is even. The actual issue was that my caliper needed a tiny bit of grease, which your tech did not even bother to do. This also does not address my exhaust. I specifically asked for it to be looked at, and yet 50 miles after being told it was fine I find that the pipe going to my muffler has completely rusted through and my entire tailpipe is swinging freely. There is no way your tech wouldn't have noticed this if he actually took a look, and apparently nobody thought it was an issue that my car sounds like a motorcycle.

April 05, 2025

They were Fair, polite, reasonable, and professional. I’ve had good experiences with buy both new and used cars and with service More

by nattupper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amara Joyce
Apr 07, 2025 -

Lee Nissan of Topsham responded

Thank you so kindly for sharing!

March 13, 2025

The service department at Lee Nissan always helps with my warranty items and lets me know maintenance like when brakes need replacement. They are very helpful and good about your trucks service. I own a 2 More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front service desk
Mar 14, 2025 -

Lee Nissan of Topsham responded

Thank you so much. We really appreciate you taking the time to discuss your recent experience.

December 30, 2024

I purchased a brand new Pathfinder. They were patient with all of my questions! I would recommend this dealership if you’re in the market for a new vehicle. More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Clough
Dec 31, 2024 -

Lee Nissan of Topsham responded

Thanks for the great review, Tina. It was a pleasure serving you as a customer.

October 01, 2024

I had a great experience and this was my third car from Lee Nissan and Kevin has been great every time More

by duanehinkley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin cough
Oct 01, 2024 -

Lee Nissan of Topsham responded

Wonderful! Thank you for sharing!

September 18, 2024

Great buying experience. Got what I wanted at a good price. Highly recommend. Thank you Virgil. More

by christopherneuguth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virgil Reed
Sep 18, 2024 -

Lee Nissan of Topsham responded

You are very welcome! Thank you for spending some time with us, we appreciate it.

July 16, 2024

used to love this place. Casey is awesome. However, the prices have gotten ridiculous. I was actually charged $15 to snap my own windshield wiper back on. I also bought More

by pgreeno11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
May 15, 2024

Chris Rice was extremely nice and cared very much about everything. I commented on his customer service. Excellent! More

by kdhjkd03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rice
May 28, 2024 -

Lee Nissan of Topsham responded

Thank you so much!

May 28, 2024 -

kdhjkd03 responded

Chris Rice is super nice and answers your questions professionally.

May 14, 2024

They were all very professional and easy to deal with , no pressure , Kevin was so informative and just a very genuine nice guy ! Easiest car buy experience I have ever had ! More

by KNC8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin , Andrew and Greg
May 15, 2024 -

Lee Nissan of Topsham responded

That is wonderful to hear! Thank you.

May 11, 2024

Sales staff were very pleasant to work with. Very happy with our new car. Would highly recommend! Kevin Rocks! More

by Michellene526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
May 15, 2024 -

Lee Nissan of Topsham responded

Yes, he does! so glad he was able to help you out.

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