
Leesburg Auto Imports
Leesburg, VA
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They made the buying process easy, everything after that is xxxx. I bought a 2015 Porsche Panamara on a Saturday via the internet. From the pictures the car looks great. Called that Monday to have my car d is xxxx. I bought a 2015 Porsche Panamara on a Saturday via the internet. From the pictures the car looks great. Called that Monday to have my car delivered to me using a company that I had found. After waiting allay for a call back , I was told that my keys had been lost while the car was in clean up. It took about a week for me to receive my car. Once I received my car. I noticed the car was not cleaned up. The inside smelled like an ash tray . The carpet had several cigarette burns in it. The oil was one quart low and by the previous oil sticker it was 8323 over due . I checked the oil black. The car had four different tires on it. Each one with different tread wear. The check engine light was on. None of this was told to me. I was like ok I will fix my issues myself after all I have been a certified mechanic for Almost 30 years . I spent 1700 on tires another 600 on parts and two days fixing my car. Once everything was repaired, I later reached out to find out about my tag. At this point I had four days left on my 30 day tag. I was then informed that I need to pay my taxes . I reminded Yassir that they he told me they would pay the taxes. But ok . The mailed me another 30 day tag. I paid my taxes and sent the paper work back to them. Three weeks later I called to follow up on my tags , I was then told that they need more paperwork and the would mail it to me and another 30 day tag. I returned the paper work back to them with in 3 to four days. 25 days went by and no tag. During this process I am calling the dealership for updates , but no one is answering the phone in the tag and title office. I reached out to the general manager and explained to him what was going on. He told me they sale cars and that the tag and tittle work is not part of there job. I ask why did I pay a documentation fee that clearly states that taxes tag and Tuttle work is covered by the dealership. He then transferred me back to Yassir . I was told then they would send me out other 30 tag and that I should have my tag in two weeks. I informed them that I can not even get a toll pass because I don’t have a tag and you can’t register a temporary tag. I have paid over $800. In toll fees alone while waiting for my tag . When ask will I be reimbursed for my toll fees. I was told I would ask still haven’t heard back about my toll fees yet. This whole process started FEB 24, 2025, it’s now May 27th, 2025. I am still waiting on my tag. More
Im really not one to complain or leave reviews but this whole purchase has been nothing but bad experience all the way around. At first everything was okay until I actually got my truck. Battery now keeps whole purchase has been nothing but bad experience all the way around. At first everything was okay until I actually got my truck. Battery now keeps dying and no one has been able to figure out what is wrong with it. Going on a 3rd mechanic shop. (This started 1 week after purchase) I was supposed to get a second key “overnighted” come to find out there was no second key after I purchased the truck, and Mike said they would fill the gas tank but only put $20 and said he would reimbursed me for the rest of the $72 that I had to put in it because they “lost” the gas card, (The truck was just about completely empty) And then Abby said they only give $20 in gas, and that Mike told me wrong because he’s new, Even though he told me he had been working on and off there for many years.😂 And now a month later i still didn’t have my tags and title so we called back and Abby got that figured out because my title and stuff never actually got to her so she could turn it into dmv. Thank god for her because it seems like no one else there does the right thing or tells the truth. Once they got the money they didn’t care. Not to mention when i had issues Mike told me “you bought a rugged truck not a 2025 ranger rover with 32 chips and 12 different screens” when i told him there was a short in my steering wheel buttons not that it was a life or death situation but that it would have been nice to know before purchasing and what he said was “I dont keep track of small issues” if im paying just about 25k for a vehicle i expect it to a good vehicle… and very rude and unprofessional to say something like that. He was very nice up until the purchase was finalized.🤦🏼♂️ Also didn’t answer my calls or texts after the purchase was finalized so my grandmother started calling and finally she got somewhere. Definitely not a great 1st car buying experience and now I know what to avoid. Mike was also very pushy about having a good review so i did it during the time of purchase but now everyone can see how this place really is. More
Miguel in sales was a fantastic person to work with during the sales process. He answered all of our questions and was transparent. He went above and beyond to address all of our concerns. Leesburg was during the sales process. He answered all of our questions and was transparent. He went above and beyond to address all of our concerns. Leesburg was ultimately a great customer experience. Would definitely recommend More
Tommy took great care of us. His Customer service was Excellent! We are so happy with our experience and bought a beautiful vehicle from Tommy. His Customer service was Excellent! We are so happy with our experience and bought a beautiful vehicle from Tommy. More
Tommy more than took care of me. Quick and simple, it was a very pleasurable experience. Very knowledgeable and precise. I would recommend anyone to work with Tommy and Leesburg Auto Quick and simple, it was a very pleasurable experience. Very knowledgeable and precise. I would recommend anyone to work with Tommy and Leesburg Auto Imports. Thank you my new friends. More
Tommy helped tremendously in purchasing a new car. The prices are pretty good on all their cars, and they give you a good deal with warranty and all. The prices are pretty good on all their cars, and they give you a good deal with warranty and all. More