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Leesburg Volkswagen
Leesburg, FL
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Unsatisfied I contacted the dealership online. because I was interested in an SUV they had. I applied online and got approved. I told them the monthly payments I I contacted the dealership online. because I was interested in an SUV they had. I applied online and got approved. I told them the monthly payments I wanted to maintain and how much down payment I had. I was told the price of the vehicle will not permit me to stay within the payment range I wanted. During the waiting of someone to get back to me, the vehicle(s) I was interested were sold. Since I wanted to pay a certain amount a month, I even went with an older model car that had more miles on it. Doing the calculations, it would have been right on target. Unfortunately, no-one got back to me. What became the frustrating part of this whole ordeal of trying to do business with Leesburg Volkswagen was too many people contacting me. I didn't know who I was talking, texting or emailing from one day to the next. It seemed as though everyone is so desperate for a sale due to the COVID-19 pandemic. They don't communicate with each other. I was told the texting / email enabled anyone to follow-up on it. Each and every time I communicated with someone it was a different person, I had to repeat myself, sounding like a broken record. On top of all that, I told them I work and a full time student. Because of this, I requested that everything be done online via email, text or call. When everything was said, done and completed, all I had to do is come to the dealership, sign the paperwork and drive off. Sure, the response I got was, "I understand, that will not be a problem, we can definitely assist you in making this process easy for you". There are so many auto companies doing business online, making it easier to shop online for a car. They said they do the same thing. I also told them I don't have patience for the finagling, and the back and forth business between sale and finance representative. Unfortunately, I kept being asked to come to the dealership and pick out a vehicle. This threw out the whole concept of shop online. Not only do they not take the customer into consideration, they didn't care nor listened. Being that said, nothing came out of it except for it being a waste of my time. It's not that anyone was rude. Everyone I came in contact with were pleasant. The pleasantries are nice, however, backing up the talk is a different matter? Words are empty if there is no meaning but defining the words with action makes the difference! More
Aisha knows her cars! Our sales experience was top-rate, thanks to Aisha's knowledge and professionalism. She was a pleasure to work with, start to finish. Our family has purchased many cars from Leesburg V thanks to Aisha's knowledge and professionalism. She was a pleasure to work with, start to finish. Our family has purchased many cars from Leesburg Volkswagen and would do so in the future. More
I had an amazing experience, everyone was so nice and helpful. I went in without a car and walked out with one. I love my 2020 Jetta! A big thanks to Aisha for helping me not only get a car but helping m helpful. I went in without a car and walked out with one. I love my 2020 Jetta! A big thanks to Aisha for helping me not only get a car but helping me with my 1 year old while I was finalizing everything. More
Jeremy was excellent Super knowledgeable and friendly he made me feel like he was a friend I have known forever. The finance people could use a little work made me feel like he was a friend I have known forever. The finance people could use a little work More
Excellent Experience We just purchased our second VW from Leesburg VW. We are extremely pleased with the following that helped us get into the next vehicle to meet our nee We just purchased our second VW from Leesburg VW. We are extremely pleased with the following that helped us get into the next vehicle to meet our needs. We first spoke by phone with Dave Sauer by phone and he asked us to stop by at our convenience and he would put us with a key salesperson. That was Cherrie Scally who listened to what we were looking for and brought in both Kenny Hunter & Scott Wilhem (whom we knew from our first purchase 4 years ago). They teamed together to work with us as to what the best vehicle would be to fit our changing needs. We ended up purchasing the 2019 Arteon and it checks off every box we have. Even siting down to go through all of the paperwork with Jason in the Finance dept was a breeze. He took the time to answer any questions we had along the way. Our overall experience was Excellent. No pressure sales, no pressure finance. We know they bent over backwards to help us get into the new car and we appreciate that entire team. We also know that the service team is just as great to work with as we always took our 2016 Passat there since we have bought it new 4 yrs ago. The Service department is easy to work with. We expect no difference when we bring the Atreon in for routine service. More
Aisha Bowen-John is what you want in a Car Sales person. Her customer service was above and beyond what we expected! Thanks for making the buying experience a little less stressful. Also thank you to Jason Her customer service was above and beyond what we expected! Thanks for making the buying experience a little less stressful. Also thank you to Jason Dingman in finance for finishing the deal the right way. More
Positive experience Needed to trade in my car and wanted a new car -- the process was workable and the dealership was clean and Covid-19 aware. My transaction was not com Needed to trade in my car and wanted a new car -- the process was workable and the dealership was clean and Covid-19 aware. My transaction was not complicated and there weren't any hidden charges. More
I had an excellent experience at Leesburg VW thanks to the teamwork of Travis Everett & Cherrie Scally. If you, like me, don't want a pushy salesman but do enjoy a genuine warmth along with efficiency, I the teamwork of Travis Everett & Cherrie Scally. If you, like me, don't want a pushy salesman but do enjoy a genuine warmth along with efficiency, I highly recommend them! More
Had an amazing experience at Leesburg VW. Brought in my 2011 CC for a transmission problem. Mike in the service department kept me informed on the issues, and when we decided to trade it in for a new 2020 2011 CC for a transmission problem. Mike in the service department kept me informed on the issues, and when we decided to trade it in for a new 2020 Jetta, Cherrie Scally was wonderful to work with, and made sure we got the best deal possible. We highly recommended Leesburg Volkswagen, and will definitely be customers for life. More