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171 Reviews of Leesburg Volkswagen - Service Center
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January 27, 2017
Washing car I think they always wash my car, it was a hit and miss job. I am 81 and do a better job than whoever did. Sure not a professional job!! I think they always wash my car, it was a hit and miss job. I am 81 and do a better job than whoever did. Sure not a professional job!! More
by JoAnn Chernikovich
Employees Worked With
Helpful January 21, 2017
Good experience, clean car at the end. The oil change was fine and the car was washed and vacuumed before it was returned. We looked at some of the new cars while the work was done but the The oil change was fine and the car was washed and vacuumed before it was returned. We looked at some of the new cars while the work was done but there was no pressure to buy anything. More
by savannahoaks
Employees Worked With
Mark Elliot, David Hauer
January 07, 2017
Very good It was a very good experience to help her he was awesome and great customer service person I appreciate all the help that he help us to get into a ne It was a very good experience to help her he was awesome and great customer service person I appreciate all the help that he help us to get into a new car More
by Billy
Employees Worked With
Byron, Wendy Singletary
December 30, 2016
fit me in the schedule Friendly. Worked with me to fit me in the schedule. Let me know current service expectations and costs as well as future service expectations. Thanks! Friendly. Worked with me to fit me in the schedule. Let me know current service expectations and costs as well as future service expectations. Thanks! More
by Nosporr
Employees Worked With
David Hauer
December 17, 2016
Time experience Too early to tell what happens when the tint is burned in have to wait 3-5 days. I still see bubbles in the tint and window but told it will take 5 da Too early to tell what happens when the tint is burned in have to wait 3-5 days. I still see bubbles in the tint and window but told it will take 5 days for the water to evaporate and if there are any concerns to call back. My time there was comfortable and they detailed the car again so that is great. More
by Drchiro
Employees Worked With
David Hauer
December 08, 2016
New transmission Tre is beyond amazing when it comes to diagnosing a problem, I came in once before and could not get the problem figured out and within 5 minutes he w Tre is beyond amazing when it comes to diagnosing a problem, I came in once before and could not get the problem figured out and within 5 minutes he was able to diagnose the problem. Dave and Phyllis immediately gave me a loaner car and met all expectations one could think of while not having his own vehicle, I received weekly phone calls with updates regarding my transmission as it was on back order, this team went above and beyond on this service More
by Vponte2002
Employees Worked With
Tre, David Hauer, Phyllis Gibbons
November 11, 2016
long but worht it The wait was long but necessary for the work that was done. Phyllis and David were very helpful, friendly and accommodating to us if we wanted to lea The wait was long but necessary for the work that was done. Phyllis and David were very helpful, friendly and accommodating to us if we wanted to leave the area. Price was seemed expensive for an on/off but on the passenger side but it is what it is. Thank you for the cappuccino and my favorite donut. More
by joybug11
Employees Worked With
David Hauer, Phyllis Gibbons
October 25, 2016
great service from great personalities in the service depart First time ever in your dealership.My wife and her family had a VW dealership in Charleston,SC for about 30years. I don"t think they ever had thought First time ever in your dealership.My wife and her family had a VW dealership in Charleston,SC for about 30years. I don"t think they ever had thoughtful personal as I ran into yesterday. I will be back, More
by eosowner
Employees Worked With
Phyllis Gibbons
October 25, 2016
very pleased I like to thank Jeff,(sales, ) Jeff (manager) Dave (service) Ron (finances) I came into jenkins Volkswagen to see about getting my 2005 Volkswagen fi I like to thank Jeff,(sales, ) Jeff (manager) Dave (service) Ron (finances) I came into jenkins Volkswagen to see about getting my 2005 Volkswagen fixed, I was pretty sure it was the transmission. I was met at the door by Jeff Lamb he got me to the proper place which was the service area. I then talked to Dave in services he explained my opitions if it were my transmission, Which would be expensive I was almost in tears and he was nice he could see I was upset and he felt bad. I could tell he was sincere. I decided to see what other options there was, so Jeff Lamb took the time and effort to find out. He found a beautiful Volkswagen 2014 with payments I could afford since buying a transmission would be very pricey and I really didn't want to put $6,000 into a 2005 Volkswagen with other problems as well. Buying this Volkswagen was the better choice, and I like to thank Jeff for showing me there were definitely other options. I had a bad experience with Kia of Leesburg,that's where I bought the 2005 Volkswagen, with lots of talk from them but not standing by their word, not being the type of business they advertise to be and not returning phone calls, only shows me they walked away from helping me. It was hard to decide to get another vehicle, but Jeff answered my questions professionally, and seemed sincere with my concerns. thanks Jeff I hope to do future deals with you down the road and I would definitely tell my friends about Jenkins of Leesburg Everyone was very friendly and the manager Jeff, and Ron finances who also answered questions that I had and also my concerns thank you all for a pleasant atmosphere and everyone being very nice and professional. More
by volks,doris123
Employees Worked With
David Hauer, Jeff Lamb
October 22, 2016
Well satisfied Very professional staff and quick service. I had no problems and was in and out in less than predicted time. I had just enough time to see sales rep a Very professional staff and quick service. I had no problems and was in and out in less than predicted time. I had just enough time to see sales rep about a replacement for my car when the buy-back from VW happens. More
by Tengat
Employees Worked With
Jose Narvaez, David Hauer
