Leesburg Volkswagen - Service Center

Annual Service Good service, quickly completed within the time stated. No delay in drafting the service work order and getting the car into a service bay, Front end Good service, quickly completed within the time stated. No delay in drafting the service work order and getting the car into a service bay, Front end of the service department – the service writers, run a very professional operation. More

Annual oil change service Timely . I arrived early and the service dept was very accommodating Oil change and service in Passat TDI was done in anticipated time frame. You Timely . I arrived early and the service dept was very accommodating Oil change and service in Passat TDI was done in anticipated time frame. Your requirement for a min of 25 words is a pain in the --- More

First service here Great that is all I have to say. Job done in a timely fashion. First time I have been at this dealership for service and it went smoothly Great that is all I have to say. Job done in a timely fashion. First time I have been at this dealership for service and it went smoothly More

40000 service Jeff was very helpful and informative. The ladies in customer service were also helpful and efficient. I appreciated the use of the loaner car so tha Jeff was very helpful and informative. The ladies in customer service were also helpful and efficient. I appreciated the use of the loaner car so that I could keep my other appointments. More

New Tire Eric Strickland exemplifies EXCELLENT customer service. Very caring individual - very thorough and informative. Always extremely helpful. Goes that Eric Strickland exemplifies EXCELLENT customer service. Very caring individual - very thorough and informative. Always extremely helpful. Goes that extra mile in explaining the issues with my VW Beetle convertible. In addition, Tammy was extremely helpful in getting tire ordered and appointment set up. More

Service Very professional & courteous! Service was performed in a timely manner --all concerns were addressed! Was glad to see a familiar face to conduct my b Very professional & courteous! Service was performed in a timely manner --all concerns were addressed! Was glad to see a familiar face to conduct my business--Eric has always been so helpful! Nice dealership! More

Service experience I recently had an oil change at a local chain. Was told I needed a new oil pan and was quoted a price and explanation that I thought was outrageous. I I recently had an oil change at a local chain. Was told I needed a new oil pan and was quoted a price and explanation that I thought was outrageous. I contacted Jenkins by phone, explained my problem and got an appointment for 11:30 AM the next morning. I showed up very early at 7:00 AM , was taken immediately, got a full diagnostic, new oil pan ( at half the quoted price of the local chain ), and was on my way home before 11:00 AM . The service was great, waiting room was comfortable and included coffee, donuts and popcorn ! I almost hated to leave. More

Very pleased with service experience! A warning light appeared on the dashboard of our 3 year old Passat, which we had purchased at another Volkswagen dealership before we relocated. Jenk A warning light appeared on the dashboard of our 3 year old Passat, which we had purchased at another Volkswagen dealership before we relocated. Jenkins Volkswagen is in our new location and were very happy to help us, scheduling an appointment and updating us on the repair time and cost. We will continue to work with them in the future, go back to them when it's time for a new vehicle and definitely recommend them to our friends and family. More

Great service! Jeff and Tammy were so helpful and really took care of me. I have had a large number of problems with a different dealership and I had lost faith in V Jeff and Tammy were so helpful and really took care of me. I have had a large number of problems with a different dealership and I had lost faith in VW. They have helped restore that! More

Repair headlight I was able to get an appointment the same day. The second I walked in, I was greeted warmly and was shown to the refreshments area. Eric, the service I was able to get an appointment the same day. The second I walked in, I was greeted warmly and was shown to the refreshments area. Eric, the service manager/advisor, was great! Very nice and he helped to make the experience a good one. I was there maybe an hour, my headlight was fixed (for less than $50, I might add), my car was washed, and I was out the door! I won't go anywhere else for service on my VW CC!!!! More