Bohn Buick GMC - Service Center

Zach was great and kept me informed. Just surprised how much I've had to spend on the 2018 GMC Yukon XL. I love the car and the ride, but it's in the shop way too much and I'm spending w Just surprised how much I've had to spend on the 2018 GMC Yukon XL. I love the car and the ride, but it's in the shop way too much and I'm spending way too much money on keeping the car going. Cadillac is the same- Cadillac and GMC are in the same manufacturing family, though different dealerships. I have a 2017 Cadillac XTS and it's always in the shop. I just spent another $3,500 on it , and I know I spent that much twice last year (with an extended warranty that they "can't find". Problem is, they tell you it's going to cost $250 for something minor, so you approve and suddenly they find stuff they corrected last year and it's another fortune to get it out of the shop. I keep saying never again and they keep saying it's just like new again. Cadillac was not fixed. DRiving home on the interstate the engine went out and steering locked up. After spending $3,500 I literally was almost killed driving home from the shop. I was so sad to just let go of a 2001 Lexus LS. That car was a tank and gave me no problems, but as I got older I needed the safety features of newer cars. It's a shame Cadillac and Yukon can't keep up with Lexus' performance. Lexus is the BEST!!!! But Zack was wonderful at Legacy GMC, even though the car is a lemon. More

Very friendly and professional. The driver who brought me home was awesome, i had no complaints The driver who brought me home was awesome, i had no complaints More

Legacy westside bank was great! I got my first oil change free and they were very quick! The man at the front desk was very polite and helpful. I got my first oil change free and they were very quick! The man at the front desk was very polite and helpful. More

service person did front end repair on cv joint repairs and did not align my front wheels.this was with 3200.00 worth of maintenance.the steering pulled to the right.very dangerous.had to bring it back for and did not align my front wheels.this was with 3200.00 worth of maintenance.the steering pulled to the right.very dangerous.had to bring it back for alignment, next day and was charged for it More

They have very poor customer service. They do not update or explain the services being done to your vehicle. Gages are not reset and tire caps were left off after a tire rotation. This ha They do not update or explain the services being done to your vehicle. Gages are not reset and tire caps were left off after a tire rotation. This has happen multiple times in the last year I been getting serviced from gmc legacy on lapalco More

Treated good clean place and done a good job on my vehicle maintenance and service. vehicle maintenance and service. More

I would say a good service center for your vehicle when you need service l. you need service l. More

I am very pleased with the service I received. Vincent was very professional and addressed all my concerns in a timely manner. Vincent was very professional and addressed all my concerns in a timely manner. More

Very friendly and helpful. All questions were answered immediately and when a question wasn’t answered we were directed to someone who could answer. All questions were answered immediately and when a question wasn’t answered we were directed to someone who could answer. More

Becky and the cashier were both very helpful getting my appointment set up and getting the services I needed completed. appointment set up and getting the services I needed completed. More