Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
272 Reviews of Bohn Buick GMC - Service Center
Sort by
November 09, 2023
Service Manager Was Very Accommodating But The Desk Workers Can Learn To Serve With Excellence And Be More Effective And Accommodating For Customers Workers Can Learn To Serve With Excellence And Be More Effective And Accommodating For Customers More
by kingterrence
Verified CustomerEmployees Worked With
Helpful November 07, 2023
Efficient and extraordinary customer service. Service rep was professional , knowledgeable, honest, & communicative. Keep up the great work Service rep was professional , knowledgeable, honest, & communicative. Keep up the great work More
by CEDRIC4
Employees Worked With
November 04, 2023
Very good treat. You very kind tells you exactly what’s wrong and what we can do to solve the problem. I have enjoyed my stay at Legacy very well trained people. You very kind tells you exactly what’s wrong and what we can do to solve the problem. I have enjoyed my stay at Legacy very well trained people. More
by CHARPOLK2168
Employees Worked With
November 02, 2023
I receive extraordinary service at thus dealership. It's staff go beyond normalcy to explain and help me understand the situation with the vehicles. I appreciate the attention. It's staff go beyond normalcy to explain and help me understand the situation with the vehicles. I appreciate the attention. More
by thomascollymore316
Employees Worked With
Melissa Gaston, Chris, Rebecca Thompson.
October 31, 2023
The employees are pleasant. I did not have a problem at all with the employees. The problem lies with how the business is run. My vehicle is a 2023 GMC sierra. I haven’t had it I did not have a problem at all with the employees. The problem lies with how the business is run. My vehicle is a 2023 GMC sierra. I haven’t had it a year yet. I came home from vacation after 10 days and my vehicle was completely dead. No lights. Nothing had to unlock the door with the key. It was picked up out of my driveway and I myself called to confirm that it was at the dealership someone then called me back and said they were hoping to get it done the same day, one half hour before their day was to end I called the dealership because no one had reached out to me to see if my vehicle was going to be ready that day I was told no the next day no one called me with an update or to let me know what was wrong with my vehicle Just thought it was ready to be picked up. Don’t know what their protocol is but that’s not good customer service like I said the employees are pleasant but they need to be directed differently. That is my opinion on Legacy GMC service department. More
by guilloryg
Employees Worked With
Becky
