Legends Toyota
Kansas City, KS
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Do not trust this service department. Brought my 2013 Highlander in for an AC issue and a burning smell (RO #449503, 6/11/26). They came back saying the engine was seized and quoted me $9 Brought my 2013 Highlander in for an AC issue and a burning smell (RO #449503, 6/11/26). They came back saying the engine was seized and quoted me $9,827.89 — including $8,669.69 for a used engine replacement — telling me it needed to happen immediately. Their own multi-point inspection sheet checked “Coolant” as OK/filled that same visit. I got a second opinion instead of paying almost $10K. The actual problem was a bad water pump and a dead battery — the coolant system was completely empty, which is likely what caused the overheating in the first place. Total repair, done properly with a coolant/cylinder combustion test to confirm the engine itself was fine: $2,000. That’s a $7,800+ gap between what they quoted and what it actually cost to fix — for an engine that was never the problem. Either their tech never actually checked the coolant and just checked the box, or they saw it was empty and quoted me a new engine anyway instead of telling me the truth. I’ve also brought my wife’s car here for routine maintenance and now have no idea if that work was ever actually done. Get a second opinion before you approve anything here — get everything in writing More
They were great to work with. Sam and Derrick were great in keeping us informed. Explained what was happening and what we could expect next Sam and Derrick were great in keeping us informed. Explained what was happening and what we could expect next More
Amber did excellent job selling me the vehicle. She listened to everything that I needed on my vehicle and made sure that it had it on there.Rachel was instrumental in me finishing the paperwork an She listened to everything that I needed on my vehicle and made sure that it had it on there.Rachel was instrumental in me finishing the paperwork and getting the last-minute add-one added . Was exactly what I was looking for. Alex did a wonderful job picking me up taken care of the vehicle and making sure everything I needed was taken care of and the new training, Mason was very accommodating, even took care of my lunch for me. Wonderful service, wonderful Price,wonderful dealership. More
Alex, Eli and David were very helpful in our car buying experience! We traveled to them to purchase our new vehicle and there was something that needed to be done before we could bring it home and they mad experience! We traveled to them to purchase our new vehicle and there was something that needed to be done before we could bring it home and they made arrangements to deliver our new vehicle to our house. Thank you! More
Amazing customer service! Austin Carr stayed on top of Toyota inventory to get me my Grand Highlander Hybrid in Blueprint. Alex Salierno was the guy that explained the details Austin Carr stayed on top of Toyota inventory to get me my Grand Highlander Hybrid in Blueprint. Alex Salierno was the guy that explained the details of the car and set up my paperwork. Overall a great experience with Legends! More
I had a great experience with Legends Toyota. They truly stood behind their customer service. When there was an issue with my vehicle, they worked with me and ultimately took the car back and put They truly stood behind their customer service. When there was an issue with my vehicle, they worked with me and ultimately took the car back and put me in a brand new one with all the bells and whistles and a very reasonable service contract. They made the process smooth and treated me fairly. I would absolutely buy a car from them again and wouldn’t go anywhere else. More
Legends Toyota has earned our busy, again, and again. The is a well-run operation which begins and ends with awesome employees. Shout out to Eli and Austin for a great car buying experience, and to all The is a well-run operation which begins and ends with awesome employees. Shout out to Eli and Austin for a great car buying experience, and to all of the detailers and mechanics for getting our new "ride" ready to roll. More
Great dealership, no high pressure sales tactics. Nice selection of vehicles everything's clean well organized. I had no complaints. Nice selection of vehicles everything's clean well organized. I had no complaints. More












