its my first and last purchase experience with this dealership. they lie about everything, starting from sale representative when sell you a protection policy which cover nothing of what he tells you to their mechanics who do anything to push your car out without spending money to fix it. here is my maintenance story:
- the first couple week i got check engine light, it was fuel level sensor, I took it there it should be still covered with 45 days warranty, they kept the car for 8 days, then i got a call said its fixed. i drove the car for couple days and the issue back. Later, I found out they just reset the check engine. and of course im not gonna drop it for another 8 days for nothing.
- After water leak which should be covered i was told the electrical damaged is not covered. the protection says AC system, but they said AC blower is not included, that is not in the policy but they can tell you what they want. their policy has no details its not more than a fraud.
- The estimation i got to replace the AC blower and SJB is 1080 $, 400 parts and 680 labors (they said 4 hours means 170$ per hour) I searched online and you can do as well, the cost to replace the AC blower 120$, 75 for part and 45 labor. And for the SJB is 380 for all part, programming and labor. The total 500. I took it to Dick smith and my bill was 565$ it’s the half. Please be careful if you have to deal with them.