Legends Toyota

Very pleased with the entire process. Micheal, Emily and Courtney and the Sales Team were very helpful with any questions I had and made my car purchase very easy. Highly recommend them t Micheal, Emily and Courtney and the Sales Team were very helpful with any questions I had and made my car purchase very easy. Highly recommend them to anyone. More

My experience at Legends Toyota was a bit mixed since there were some constant miscommunications about vehicles. I had originally gone in to purchase a used vehicle, but opted for new since used vehicles there were some constant miscommunications about vehicles. I had originally gone in to purchase a used vehicle, but opted for new since used vehicles at this dealership were more expensive. My frustrations occurred when it was communicated to me that there were vehicles available for viewing, but upon arrival I was told the ones set aside for me to look at had been sold. This happened on a couple of different occasions. No, I did not have a deposit down at the time but when it is communicated to me that there is a vehicle to look at for purchase and I arrive to find that the vehicle has been sold, it does not make for a good experience -- especially since I live 45 minutes away from this dealership. The miscommunications continued through the purchasing of a vehicle, as I was told one day my vehicle had arrived only to find that it was not actually there and was still being built. Another time waste. At this point I had already put down a deposit, but it seems this sales team suffers from a lack of clear communication with customers. It also seems this sales team could benefit from learning to communicate better with each other, as I was told these instances happened by "accident". My reasoning for still rating this dealership at a higher level was solely because of my work with the sales associate Kimberli P. Kimberli helped me sign my paperwork at time of sale and was very patient as we sorted everything out. She was knowledgeable about procedures and if she didn't know something, she was very quick to go double check answers with someone who did know. She also was graceful in managing my frustrations about the whole experience. Overall, I would still recommend this dealership only because of the care given to me by Kimberli, and also thanks to the sales manager, Amber, for smoothing things over after her associate, Juan, created some very frustrating experiences for me. More

Good job, pretty efficient, pretty good vehicle prep, like the product expert service, should have gotten features rep contact info. like the product expert service, should have gotten features rep contact info. More

Easy, no hassle, honest and transparent! This is what a vehicle buying experience should always be! This is what a vehicle buying experience should always be! More

Easy car buying experience. Kimberli and Austin were very helpful and answered any questions I had. No pressure for extra add ons. Kimberli and Austin were very helpful and answered any questions I had. No pressure for extra add ons. More

Julie was fantastic to deal with. Very personable and helpful with the entire process. Kimberli went above and beyond to assist with all of the minute details and ensuring that I was Very personable and helpful with the entire process. Kimberli went above and beyond to assist with all of the minute details and ensuring that I was comfortable in my new RAV4! More

Kimberley and Juan have the best customer service experience. They provide all the information to help you find the right vehicle. experience. They provide all the information to help you find the right vehicle. More

This was our third new car purchase from Legends Toyota over the last ten years. Juan, Kimberly, and Asher were prompt, professional, kind, and straight forward. No pressure, games, or annoying tactics. over the last ten years. Juan, Kimberly, and Asher were prompt, professional, kind, and straight forward. No pressure, games, or annoying tactics. More

This was our second new vehicle purchase from Legends, which went as well as the first. Eli and Courtney were wonderful to deal with and allowed some honest pricing and "haggling" up front. The process to which went as well as the first. Eli and Courtney were wonderful to deal with and allowed some honest pricing and "haggling" up front. The process took about three hours, which is not absurdly long, knowing we would license the vehicle in another state. Courtney handled the out-of-state title/licensing/taxes issue without problem, especially since they had not done our state before (that I recall). I understand completely that the dealer wants to handle the sales tax (even for out-of-state), knowing people have skipped paying that before and it falls back upon the dealer. Overall, the process was smooth and went off without a hitch. We would highly recommend Eli, Courtney, and Legends Toyota for vehicle purchases! More

We had a fabulous experience at this dealer. This is our first ever Toyota and was the best experience. Everyone worked together and made the deal happen. If one did not have the answer they we This is our first ever Toyota and was the best experience. Everyone worked together and made the deal happen. If one did not have the answer they went and got the answer. Kimberly P was great. She was patient and took her time with us. More