Legends Toyota

My wife and I bought a new 2014 FJ Cruiser with standard transmission a few days ago from Bill at Legends Toyota. We loved working with Bill. Toyota announced the end of the FJ with the 2014 model year. transmission a few days ago from Bill at Legends Toyota. We loved working with Bill. Toyota announced the end of the FJ with the 2014 model year. It's a shame, and we have been wanting one for 3 years. We volunteer for a hiking trail build/repair association in south MO. We also are avid backcountry backpackers and have been turned off some great adventures because our current vehicle just could not put us where we needed to be. So, we actually needed the capabilitites of this vehicle. Our needs were well researched and very specific. We were prepaired to have to order the vehicle and wait for build/shipment. We had not planned to do this until the end of Q1 2014. My wife and I had sufferred a series of career setbacks a few years back that meant we had to pretty much start from scratch. Our credit rating took a heck of a beating at that time, as we had to live from credit cards with not enough income to cover payments. We also both have student loans that we had no hope of paying at that time. Medical bills added insult to injury. Since then, we have come back strong, but the credit score is still a work in progress. We had projected a good score by end of Q1, having gotten our finances back to healthy about a year and a half ago. The timing of the announcement, and the specific requirements of the vehicle we needed caused us to move before we were completely ready. Not only did Bill find us the vehicle we wanted while it was on a ship in the Pacific, he let me know the day it arrived. From there, it was all about getting the financing taken care of. Bill got it done, with terms that were far better than we expected to get. He was even able to get it direct from Toyota. We were thrilled. On top of that, Bill actually knows a thing or two about off-roading and the aftermarket modifications possible on the FJ. He knows the FJ very well, and can tell you what you would need or not need to use the vehicle to it's potential. If you want an FJ (hurry), Bill is the guy to deal with. We will need to replace our Saturn SC2 soon, and I know who my wife is buying her new Prius from! He was no pressue and friendly all around. When it was time to sign, they had some problems with a computer upgrade that made them much more nervious than it made me. The result was a longer than adverage wait in the showroom while they got the computer up and running. Not the local dealership's fault, as it was pushed down from corporate. But, that is the only reason I did not rate them 5.0 all-around. Thank you, Bill. I can't say enough about this guy. Edit - I decided to up the customer sat value because Bill and Daryl Posey took such good care of us and I don't think the computer glitch should hit thier score. More

Shawn is a very professional and honest salesman. My wife and I are return customers to Legends Toyota because the dealership as a whole, is a very good buying experience. Shawn had our paperwork done wife and I are return customers to Legends Toyota because the dealership as a whole, is a very good buying experience. Shawn had our paperwork done in 30 minutes or less and buy the next day, we were signing papers and driving away in our new car. We picked our car and our price, and Shawn made it all happen. Thank you to everyone at Legends Toyota. More

Our experience at Legends Toyota was very positive. Our sales person, Ray Ford, was not pushy. I hate pushy sales people. Ray provided us with the information reqested and did not push. Highly recommend sales person, Ray Ford, was not pushy. I hate pushy sales people. Ray provided us with the information reqested and did not push. Highly recommend Legends Toyota. I also like my RAV4! More

Greg Johnson was very experienced and informative on the vehicle we purchased. We were very happy how he worked for us,he was also very nice and pleasant.Our daughter recommended Greg to us after she also p vehicle we purchased. We were very happy how he worked for us,he was also very nice and pleasant.Our daughter recommended Greg to us after she also puchased a car from him and also had nice things to say. Thank you again Greg. More

I bought my 2013 Tacoma from Legends Toyota in late July. I have been satisfied with the vehicle itself but incredibly disappointed with the service at Legends Toyota. The first incident occurred a week afte I have been satisfied with the vehicle itself but incredibly disappointed with the service at Legends Toyota. The first incident occurred a week after my purchase, which included the installation of a hood deflector, tube steps and skid plate. I went for the scheduled install after leaving work(a 2.5 hour drive from Legends) on a Friday afternoon. After waiting almost 2 hours my truck was returned with only the deflector installed. Only after it was returned to me was it explained that there was a lapse in communications and the tube steps and skid plate were never ordered. This resulted in me taking even more time out of my schedule so Legends could remedy a mistake on their behalf. It also put doubts in my mind as to the service my vehicle would receive at this dealership, and today these doubts were most certainly confirmed. When I purchased the truck I also purchased a scheduled maintenance package to supplement ToyotaCare. I brought my truck in this morning for the 5k maintenance. That plan includes full synthetic oil. I did not receive that today. In addition the technician also recorded my mileage incorrectly(5756 documented vs. 5156 actual). This slip-up, in my experiences, is a microcosm of Legends Service Department. Lazy, sloppy and no attention to detail. However, this is not the worst thing to happen during my maintenance. The only issue I brought to there attention when I dropped the truck off was that when the service department took almost 2 hours to install my deflector(6 screws and 6 pieces 3M tape) they incorrectly placed one of the pieces of 3M tape that prevents the metal clip securing the deflector from damaging the paint on the hood. I requested they inspect the area for damage. My suspicions were confirmed by the technician when I got my vehicle back. The clear coat and paint were damaged under the clip. Furthermore, this damage was completely avoidable if the installing technician had found 10 seconds during the 2 hour install to check the placement of the protective tape. Or, maybe he could have remedied this issue as soon as he SAW THAT THE METAL CLIP MADE CONTACT WITH THE PAINT! Why bother? To top it all off, the dealership's remedial action was to fill in the area with a paint pen. Unacceptable. I was then given the remainder of the paint pen with a wink and a smile, as if to say I was being done a favor. This truck was a major investment on my part. It is our 3rd Toyota and I hope it's not our last. But it will be the last vehicle we purchase from Legends Toyota More

I was looking for a specifically optioned used V6 Rav4 Limited and requested more info when I saw Legend's listed one on Cars.com. Bill Cantrell called me very quickly and arranged an appointment. The c Limited and requested more info when I saw Legend's listed one on Cars.com. Bill Cantrell called me very quickly and arranged an appointment. The car was just what I was looking for and we were able to come to a mutually agreeable deal with my trade in. Bill was very professional and a pleasure to deal with. He was very knowledgeable and not pushy. I would certainly recommend him. More

FROM THE MOMENT I ARRIVED ON THE SHOWROOM I WAS GREATED.SECONDS AFTER THAT BRANDON ZATAR SALES CONSULTAN ATTENDED ME WITH PRECISE INFO AND ANSWERS TO QUESTIONS THAT I ASKED.FRIENDLY AND HELPFULL @T GREATED.SECONDS AFTER THAT BRANDON ZATAR SALES CONSULTAN ATTENDED ME WITH PRECISE INFO AND ANSWERS TO QUESTIONS THAT I ASKED.FRIENDLY AND HELPFULL @THE SAME TIME.OVERALL ALL THE LEGENDS TOYOTA TEAM MADE ME FEEL VERY COMFORTABLE FROM REFRESHMENTS TO PUNCTUALITY AWSOME EXPERIANCE DOWN TO THE SIGNING GREAT TEAM. GOD BLESS ALL WHO COLABORATED TO MAKE IT A FANTASTIC EXPERIENCE. :D More

I have recommended Legends Toyota of Kansas City, along with it's employees, to my friends. When you walk into their dealership you know you are visiting friendly people interested in providing you with with it's employees, to my friends. When you walk into their dealership you know you are visiting friendly people interested in providing you with beautiful, reliable transportation and convenient service. I purchased my 2013 Toyota Avalon Hybrid from Legends Toyota. I drive about 3,500 miles a month in this car. I choose to service my Avalon at their dealership. Legends Toyota and it's employees have earned an A+ in gaining a very happy customer for life. Sean More

Chevis and Dean did a great job getting me in and out of the dealership. Found the exact vehicle I wanted and at the best price. Wonderful group. Will definitely be back, and send all looking to Legends Toy the dealership. Found the exact vehicle I wanted and at the best price. Wonderful group. Will definitely be back, and send all looking to Legends Toyota. More