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Legends Toyota

Kansas City, KS

4.9
859 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 859 reviews

December 29, 2013

I found the Tacoma pickup truck I wanted on-line at their website. From the moment I entered the Legends dealership, until I drove my Tacoma home, I was impressed with the service and the very helpful staff More

by mikeo711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Riekens
Dec 30, 2013 -

Legends Toyota responded

Thank you for taking the time to share your experience with us at Legends Toyota. I hope you enjoy your new Tacoma for many years. Let us know if there is anything we can do to help you in the future with any sales or services you might have. Thank you--Steve Kurtz, President/Owner.

December 12, 2013

Service (oil change, plus timing belt and water pump replacement at 100,000 miles) completed 30 minutes longer than estimate. Price was lower than quoted by TiresPlus. Courtesy car conveniently took More

by LenexaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Floyd
Dec 12, 2013 -

Legends Toyota responded

Thank you for your feedback. I am sorry to hear that your oil change took longer than originally anticipated, but I am happy that you were able to enjoy your time shopping during your the time of service. We appreciate your business and we look forward to working with you again in the future. Thank you--Steve Kurtz, President/Owner.

December 12, 2013

JaVan was excellent. He and everyone at the dealership made me feel special. Best car purchase experience I have had. Prompt return of phone calls, good advice, pleasant. Finance Director Darryl Posey More

by cp102249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Posey, JaVan Clayton
Dec 12, 2013 -

Legends Toyota responded

Thank you for sharing your satisfaction with us at Legends Toyota. JaVan has been such a valuable member to our team and I am happy that he was able to take such great care of you throughout your purchasing process. I hope you are enjoying your new vehicle! We look forward to working with you again in the future when the time is right. Thank you for your business--Steve Kurtz, President/Owner.

December 04, 2013

Ren Patterson gave exceptional service the day of the sale. He took plenty of time to allow us to drive several vehicles, and made follow-up calls to make sure we were pleased. More

by MarkTwombly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Patterson
Dec 04, 2013 -

Legends Toyota responded

We appreciate you kind words! Ren is very kind and always does a great job taking care of his customers and I am happy to hear that he did not pressure you to make a commitment until you knew which vehicle was best for you. We look forward to working with you again in the future whether it is for sales, or service. Thank you--Steve Kurtz, President/Owner.

November 26, 2013

Brandon was very well informed about the cars we test drove. He was also very helpful throughout the process and did everything to make the transaction smooth. The entire staff was friendly and helpf More

by mateastlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Dec 02, 2013 -

Legends Toyota responded

We appreciate your kind words and feedback. Our priority is to ensure our customers have the best experience possible whether they are here for sales or service and I am pleased to hear that Brandon took such great care of you during your recent visit to our dealership. I hope you are enjoying your new vehicle. Do not hesitate to give us a call regarding any automotive questions you might have. We look forward to working with you again in the future. Thank you--Duce Lett, General Manager.

November 25, 2013

After sending an email to Legends Toyota through their website, I was contacted almost immediately by Chevis Reid to discuss what I was looking for and how the dealership might be able to help me. I gave More

by jp_reedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2013 -

Legends Toyota responded

Thank you for sharing your positive experience with us and others. At Legends Toyota, we take great pride in ensuring our customers are completely satisfied prior to leaving our facility. It is great to hear that Chevis was able to work with you around your budget and find you a great deal on a new Toyota Tundra! It is an excellent truck and we hope you enjoy it for years to come. Thank you--Duce Lett, General Manager.

November 25, 2013

My wife and I bought a new 2014 FJ Cruiser with standard transmission a few days ago from Bill at Legends Toyota. We loved working with Bill. Toyota announced the end of the FJ with the 2014 model year. More

by hamhouke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2013 -

Legends Toyota responded

Thank you so much for sharing your experience with us. I am sorry for any computer glitch; however, they too create errors at times. We appreciate you being understanding and for the opportunity to earn your business. Bill and Daryl are staple members to our team here at Legends Toyota and I am happy to hear that they were able to provide you with such a professional, friendly and pressure-free purchasing experience. Please let us know if you have any questions, or if there is anything we can do to help you in the future. Thank you--Duce Lett, General Sales Manager.

November 13, 2013

Shawn is a very professional and honest salesman. My wife and I are return customers to Legends Toyota because the dealership as a whole, is a very good buying experience. Shawn had our paperwork done More

by padgettfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2013 -

Legends Toyota responded

It is so great to hear that Shawn was able to get you into your new vehicle in a professional and timely manner. We take great pride in our customer services as your satisfaction is our ultimate priority. Enjoy your new vehicle and please let us know if there is anything we can do to help you in the future! Thank you--Duce Lett, General Manager.

November 10, 2013

Our experience at Legends Toyota was very positive. Our sales person, Ray Ford, was not pushy. I hate pushy sales people. Ray provided us with the information reqested and did not push. Highly recommend More

by cjrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton
Nov 11, 2013 -

Legends Toyota responded

Thank you for sharing your recent experience with us at Legends Toyota. The RAV4 is an excellent vehicle and I am happy to hear that Ray was able to provide you the information you needed to make a decision and did not pressure you in anyway. We look forward to working with you again in the future when the time is right. Thank you for your business--Duce Lett, General Manager.

October 27, 2013

Greg Johnson was very experienced and informative on the vehicle we purchased. We were very happy how he worked for us,he was also very nice and pleasant.Our daughter recommended Greg to us after she also p More

by 6kidscrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Oct 28, 2013 -

Legends Toyota responded

Thank you for the kind words. At Legends Toyota, we pride ourselves on providing each and every customer with quality products and excellent customer services. I am happy to hear that Greg was able to make your purchasing experience a positive one. Enjoy your new vehicle and let us know if there is anything we can do to help you in the future regarding any additional sales, or service needs you might have. Thank you—Duce Lett, General Manager.

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