Back

Legends Toyota

Kansas City, KS

4.8
786 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

Directions

By Type

Showing 786 reviews

February 20, 2013

JaVan was very helpful and extremely professional in helping my wife and I find the right car for us. He helped us get the car we wanted for the price we wanted. Everyone that we met at the dealership w More

by mfkeese14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton
Feb 22, 2013 -

Legends Toyota responded

Thank you for expressing your satisfaction with Legends Toyota. I am happy to hear that JaVan was able to provide you with professional service and find you two your desired vehicle at a the right price. We take great pride in providing our customers with excellent customer service. We appreciate your feedback and look forward to working with you some more in the future. Thank you, Duce Lett, General Manager

February 17, 2013

I have given this rating because i am happy with the customer service of Shawn and very satisfied with the car we received and the car price and the payments. More

by gerardov500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2013 -

Legends Toyota responded

Thank you for sharing your thoughts with us and others. Shawn is a is a valuable member to our team and I am pleased to hear that he was able to provide you with his excellent customer service. We hope you enjoy your new car! Bests, Duce Lett, General Manager

February 16, 2013

I was referred from a friend to come and talk to Aaron Connolly at legends toyota. I called and talked to him about a scion frs, and he was real helpful. I am about 2 and a half hours away and he worked w More

by mrwest993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2013 -

Legends Toyota responded

We are glad to hear that Aaron Connolly was able to work with your schedule and make your purchasing process as convenient as possible. We appreciate the opportunity to earn your business and look forward to working with you some more in the future. Please don’t hesitate to contact us for any automotive needs you may have! Thanks again—Duce Lett, General Manager.

February 11, 2013

Everyone we worked with or met seemed genuinely committed to providing great customer service and personalized the experience. We' d come back plus tell our family/friends. More

by Bchamblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Massey and Lynn Rich
Feb 12, 2013 -

Legends Toyota responded

Thank you the kind words! Customer service is something we take very seriously here at Legends Toyota and I am happy to hear that our team was able to provide you with the positive and personal experience you were looking for. Don’t hesitate to contact us for any questions you may have regarding sales or service. Thank you, Duce Lett, General Manager

February 04, 2013

The treatment I received when purchasing a car at Legends from Jeffery Massey was excellent. I have purchased three cars from Performance and now Legends. Each time the sales staff and finance officers hav More

by jane hatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Massey
Feb 05, 2013 -

Legends Toyota responded

It is great to hear that Jeffrey Massey was able to provide you with such an excellent purchasing experience at Legends Toyota! We appreciate you sharing your feedback and look forward to working some more with you in the future for any sales or service needs you may have! I hope you enjoy many safe and pleasant drives in your new vehicle. Thank you—Duce Lett, General Manager.

February 03, 2013

Even though I paid cash for the vehicle, I had to go through a lengthy credit process so my personal info could be used for marketing purposes. Also I was charged a $300. administration fee to gouge th More

by teethguy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Plude
January 28, 2013

Charlie did a great job informing us of all the options,was very thorough,and followed through with everything. I would highly recommend Charlie and Legends Toyota to anyone. More

by jnopheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ross
Jan 30, 2013 -

Legends Toyota responded

Thank you for taking the time to share your experience with others. Charlie is a valued member to our team and I am pleased to hear that he was able to make you feel comfortable during your visit to Legends Toyota. Find us on Facebook to stay informed of exclusive sales events and updates at our dealership! Thank you, Duce Lett, General Manager

January 25, 2013

MR. LaVan Clayton is a sales person who is committed personally and professionally to insuring the costomer is thoroughly satisified and competent that he received the best deal from a well qualified in More

by nancy Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton
Jan 30, 2013 -

Legends Toyota responded

Thank you for sharing your experience with working with JaVan Clayton at Legends Toyota. Customer satisfaction is our priority and I am happy to hear that he was able to answer your questions in a timely manner. We look forward to working with you in the future for any additional needs you may have! Thank you, Duce Lett, General Manager

January 24, 2013

i was treated with kindness and respect. They really worked hard to get me in my new car. It was a pleasurable experience and i was off in my new car within hours of arriving. thanks chris and legends More

by sjenkins02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ballard
Jan 25, 2013 -

Legends Toyota responded

Thank you for the kind words. I am glad to hear that you were treated with kindness and respect during your visit to our dealership. Enjoy your new vehicle! We look forward to working with you in the future for any additional sales or service needs you may have. Bests—Duce Lett, General Manager

January 14, 2013

My total experience with this dealership was positive. From the moment I walked in, and asked to take a specific car on a test drive, to the moment when I was handed the keys, I was treated professionally More

by Stephen Tomkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 16, 2013 -

Legends Toyota responded

Thank you for sharing your recent experience with Legends Toyota. I am pleased to hear that our staff was able to provide you with such a positive purchasing experience! We look forward to working with you in the future for any additional sales or service needs you may have. Thank you—Duce Lett, General Manager

...
47
...