
Legends Toyota
Kansas City, KS
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I bought my Highlander from them when they were Performance Toyota and it was the worst buying experience I have ever had! They tried the old bait and switch then when they realized they couldn’t Performance Toyota and it was the worst buying experience I have ever had! They tried the old bait and switch then when they realized they couldn’t pull that one off I got the car is lost somewhere in Chicago. I swore I would never go back but, my wife said, give them a try since they moved to the new location. The Highlander is still under warranty and one of the power outlets stopped working. I made an appointment for Saturday morning and got there on time. I was just left sitting there waiting in my vehicle while service managers and cigarette smoking salesmen milled about. I finally walked in to the service office and told them the power outlet was broken. Well, after one hour of waiting the female service manager came out and told me, drum roll please, the power outlet was broken! I was dumbfounded, I told them it was broken when I arrived and it only took them an hour to diagnosis the problem. They have some real rocket surgeons working in the back…. Now I have to come back another day to have it fixed since they don’t stock what I believe to be a very common part. I’m in the market for another vehicle and I will not even consider this dealership. More
I purchased a new Toyota Camry SE at the end of August and could not be more pleased with my shopping experience. I'm a long time Toyota owner, so I knew what I wanted, but it had been 14 years since I'd and could not be more pleased with my shopping experience. I'm a long time Toyota owner, so I knew what I wanted, but it had been 14 years since I'd bought a car (got to love the Toyota quality!) so I was way out of practice on the process. I had called a dealer ship in KC and go a non-response to my question and then visited another where I had to actually walk into the lobby to find a sales person to help. After those two mediocre experiences I had almost talked myself out of even trying, but my mom had been to visit Legends, and Bill, knowing what type of car she was looking for had kept in touch with her since her visit. She called to him to ask what he had on the lot for Camry's, and the rest is history. We were actually greeted by several sales people when we arrived, none of which were overbearing, and all of which you could recognize as employees. Within a couple of hours my car was bought and the experience could not have been smoother. More
Mr. Cantrell was very patient with me, every question I asked him, he had an answer for it! I will definitely recommend any friends or family to Mr. Cantrell, he was very very helpful with me and my purcha asked him, he had an answer for it! I will definitely recommend any friends or family to Mr. Cantrell, he was very very helpful with me and my purchase! More
I bought a used 2011 Toyota Camry LE for 16k. The asking price was 17k, but the dealer was very negotiable. Sharrieff was a delight to work with. He was real laid back and treated me with the utmost respect price was 17k, but the dealer was very negotiable. Sharrieff was a delight to work with. He was real laid back and treated me with the utmost respect. He stated before the test drive that he was going to be real honest and not cheat anyone. I am delighted with the service given and would recommend Legends Toyota and Sharrieff to anyone looking to purchase a new or used vehicle. More
Our experience at Legends Toyota has been a great experience. So great, my mother in law and brother in law both bought vehicles there after my wife and I did. They did not pressure us; showed us aro experience. So great, my mother in law and brother in law both bought vehicles there after my wife and I did. They did not pressure us; showed us around, respected our time to look by ourselves, and were very knowledgeable. It has been 3 months and we are still enjoying our vehicles. More
JaVan made buying our slightly used Corolla a great experience. We will recommend JaVan and Legends Toyota to our friends in the future! Thanks! Extra word. experience. We will recommend JaVan and Legends Toyota to our friends in the future! Thanks! Extra word. More
We were very happy with JaVan Clayton and all the Toyota personnel at Legends who helped us and in all aspects dealing with the purchase of our new Camry. We would recommend Legends to others looking for a personnel at Legends who helped us and in all aspects dealing with the purchase of our new Camry. We would recommend Legends to others looking for a new vehicle. More
I was very impressed with every aspect of this dealership. Dean Nowe was the best salesperson I have ever dealt with and Chevis was very friendly and helpful when completing the final paperwork on dealership. Dean Nowe was the best salesperson I have ever dealt with and Chevis was very friendly and helpful when completing the final paperwork on my purchase. I will recommend this dealership to anyone I know who is looking for a new or used car! Thanks again!! More
We called and talked to Chris. Asked if he had what we were looking for. He told us the only one he had was on the showroom floor and talked with us about the features we were looking for. We told him we were looking for. He told us the only one he had was on the showroom floor and talked with us about the features we were looking for. We told him we had an interest rate quote from a bank and he said it should not be a problem to match that rate. Once we got there, we took a look at the car, talked a little about the promotions they were running and the negotiation process was easy and painless. He did have to get approval on price but it I never felt like he was being a jerky car sales man type trying to pull a fast one on me. Once we got into the Matt's office he was super nice, didn't try to sell us a bunch of add-ons that we weren't interested in. We talked about the extended warranty and he was not over selling it or pressuring us at all. (we did end up buying it because he gave us a great price and the coverage was better than other online coverage) He joked with us a little while signing papers and was very pleasant to work with as well. We walked away with the car, interest rate, price and warranty we wanted at the price we were comfortable with. Great overall experience and probably the most painless car buying experience I have ever had. Thanks Matt and Chris. More
We were more than pleased with our service at this dealership and especially with Dean. He was professional, competent and friendly. The facility is exceptional. Another selling point is the service dealership and especially with Dean. He was professional, competent and friendly. The facility is exceptional. Another selling point is the service department being open during hours that are convenient for customer. More