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Legends Toyota
Kansas City, KS
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 882 reviews
April 23, 2012
Gilbert was extremely helpful especially since we were from St. Louis and decided to take advantage of the offer that was printed in the weekend paper that we read while visiting KC. He saw to it that al from St. Louis and decided to take advantage of the offer that was printed in the weekend paper that we read while visiting KC. He saw to it that all the paper work was done in a timely fashion so that we could complete the sale and drive the car back to St. Louis the next day. He was also helpful in explaining all the details of the car before we left the dealership. More
by Irene and Ed Travis
Employees Worked With
Gilbert Meyer
April 23, 2012
My wife and I were very pleased with the professionalism and attitude of the sales representative and the financial services individual. The sales area was emaculate and the customer service lounge and sna and attitude of the sales representative and the financial services individual. The sales area was emaculate and the customer service lounge and snacks were very comfortable. More
by Don Williams
Employees Worked With
Sean H.
April 22, 2012
Nice facility, friendly personal, great salesman Shawn Habibi. Thanks to Shawn Habibi we bought Prius V- exactly what we were looking for. Mr. Habibi was very knowledgeable, helpful and efficient. We were Habibi. Thanks to Shawn Habibi we bought Prius V- exactly what we were looking for. Mr. Habibi was very knowledgeable, helpful and efficient. We were glad we went to Legends! More
by lyudawest
Employees Worked With
Shawn Habibi
April 19, 2012
Thank You to Mr. Shawn Habibi, it was a pleasure working with this salesman, unlike most salesman he was very honest and not pushy by any means. The day before I bought my new 4runner I was up here looking with this salesman, unlike most salesman he was very honest and not pushy by any means. The day before I bought my new 4runner I was up here looking for a vehicle for my sister and I felt the way they took care of her made me want to come and see if they would do the same for me, and yes my friends they did. Gracias to Legends Toyota and my new personal car salesman Shawn Habibi for many years to come. More
by adbriones77
Employees Worked With
shawn habibi
April 17, 2012
Our car salesman was AWESOME! He went out of his way to make us happy yesterday & we left that dealership with a new car & a huge smile!!! EXCELLENT EXCELLENT EXCELLENT! make us happy yesterday & we left that dealership with a new car & a huge smile!!! EXCELLENT EXCELLENT EXCELLENT! More
by jbriones
Employees Worked With
Shawn Habibi
April 15, 2012
Charlie was very honest and great to work with. He exceeded my expectations on price, and made the sale very easy. The dealership is nice, clean, and very inviting. Everybody there was great to work exceeded my expectations on price, and made the sale very easy. The dealership is nice, clean, and very inviting. Everybody there was great to work with, and I would recommend ANYBODY looking for a new Toyota in the KC area to visit Legends Toyota. They are by far the best around! More
by jbschoen88
Employees Worked With
Charlie Ross
April 12, 2012
We originally went to this dealership to purchase a 2010 Highlander. I was at work so my husband went and drove it during the day and the salesman, Michael (the only thing I would say was good about this d Highlander. I was at work so my husband went and drove it during the day and the salesman, Michael (the only thing I would say was good about this dealership), told him to come back when I got off of work to let me drive it (this was to be my vehicle). I got home from work about 5:45 and we headed to the dealership. We got done driving different vehicles (3 of them) around 6:45 and decided to sit down and start working out price. Apparently if sales manager has no interest in the old theory "staying until the job is done" because it was blatantly apparent after they showed us the initial figures (mind you they were getting our trade value directly from the internet) that there was ZERO negotiation that would happen all. They told us that their first offer (coming down $1000 off of the Highlander price and the internet price for the trade was all they would do. Being in sales, I have never seen a sales organization that didn't at least say "what can I do to earn your business?". The feeling we received that night was that, it was past 7 and their closing time and they would rather go home than EARN the business. The salesman behind beyond the desk we were at proceeded to start singing a song with profanity in it loud enough that it sounded like the radio was on behind us. Really? This is the professional standard you hold yourself to? With thats said, we went back there one more time. I wanted to drive a Prius that they had online. We called up there to make sure they had (well my husband did, as I really didn't feel that the customer service we received in the previous warranted a second trip) and they said "Oh yes, we have it. Come on up." We left right then and got there and started looking for the car (this took us about 15 minutes) and could not find the car. Michael proceeded to look around the lot (it was pretty cold this day, but he went ahead and stopped to chat with another guy about their weekend plans while we stood outside) and came back out and told us "The car was just sold, that is why it's not out here". So let me get this straight, in 15 minutes you sold the car and it is already out the door , off the lot and etc.? They then proceeded to explain to me that I should just drive this other model Prius (it had clearly been backed into something) because I would probably like it better. I am so glad that you "think" you know what I like. Needless to say, I will NEVER purchase a vehicle here. If this is how they treat you when you are trying to purchase a vehicle, what will they treat you like when they have your business? Bottom line, go to one of the other Toyota dealerships. I did and now have my 2013. More
by JG35
Employees Worked With
Michael
April 08, 2012
When we walked into the dealership, I gave myself about a 30% chance of leaving with a new truck. Two hours later, thanks to Shawn's expert salesmanship, we drove off the lot with a 2012 4runner. Best car 30% chance of leaving with a new truck. Two hours later, thanks to Shawn's expert salesmanship, we drove off the lot with a 2012 4runner. Best car buying experience to date! More
by billyhargrove
Employees Worked With
Shawn Habibi
April 07, 2012
Bill took al the pain out buy a new truck for me. My 2012 double cab long bed was not available at any dealer in town with the options that I wanted. He got it ordered, stayed with in my budget and del 2012 double cab long bed was not available at any dealer in town with the options that I wanted. He got it ordered, stayed with in my budget and delivered two week early. Great service and attitude that would bring me back again. More
by rkhogman
April 04, 2012
They have given me a reasonable price for the vehicle and trade in. They are also courteous, kind and down to earth. I would recommend their dealership to anyone. trade in. They are also courteous, kind and down to earth. I would recommend their dealership to anyone. More
by benlee78
Employees Worked With
Charlie Ross
