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Legends Toyota
Kansas City, KS
745 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 28, 2010
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by witmail
Employees Worked With
Chris M
Helpful August 25, 2010
We recently purchased a new 2011 Toyota Camry. We recommended to Performance Toyota due to their 2.9 financing offer. We were referred to Marcus Eason by a relative. When we arrived we asked for hi recommended to Performance Toyota due to their 2.9 financing offer. We were referred to Marcus Eason by a relative. When we arrived we asked for him and he was available. He was very courteous from the moment he introduced himself to us. We had previously test drove a 2008 Camry at a local used car dealership. We had received a good offer but since it was the first place we had visited that day, we decided to go to a Toyota dealership in order to make a comparison before making a decision. After asking us what our needs were he immediately began showing us 2011 Camry's that met our satisfaction. He was so courteous and polite . . . it felt as if we had to purchase something. It was a good feeling to do business with a company who hires people such as he. Today it almost feels like you're a number and not a person, but at Performance we were treated with respect. All the staff we were in contact with that day were very courteous, which includes the financial manager (Matt). Thank you Performance, we appreciate businesses like you. More
by gabepat
Employees Worked With
Marcus Eason
August 19, 2010
I met Mr. Reid at the Auto Show this spring. He was courteous and informative without being too pushy. When I was ready to make my purchase, I contacted several dealerships (both Toyota and other make courteous and informative without being too pushy. When I was ready to make my purchase, I contacted several dealerships (both Toyota and other makes). I was impressed with the manner in which Mr. Reid answered all my questions and made me feel valued, even before I was a customer. The purchase process was smooth and there was never any pressure to put me in any vehicle other than the one I wanted, which was the least expensive model I test-drove. I have made purchases with other dealerships in the past, but I look forward to a long relationship with Performance Toyota. More
by jchuntz
Employees Worked With
Chevis Reid
August 19, 2010
I went to my local Toyota dealer looking into leasing and I drove away in a 2011 Toyota Camry. It was that simple, I had no intention of getting a car that day just info. Charlie explained everything to me I drove away in a 2011 Toyota Camry. It was that simple, I had no intention of getting a car that day just info. Charlie explained everything to me and after a test drive, I was filling out paperwork. It was the best buying experience I have ever had. Quick, simple, and a great deal. More
by Adrianinkc
Employees Worked With
Charlie Ross
August 16, 2010
My family went into the dealership to discuss a vehicle we prevously bout and were having problems with. We were at the dealership for 1 hour and during that time we were approved for a new loan and in ou we prevously bout and were having problems with. We were at the dealership for 1 hour and during that time we were approved for a new loan and in our new car driving away with a STRESS/HASSLE FREE experience. We were extremely elated to have such a great experience and a newer car to boot!!! Great service/great staff that goes above and beyond to service the needs of their customers!!! More
by ccrith
Employees Worked With
Robert Kocurek
August 15, 2010
We went in to buy a new Sienna. Marcus Eaton started helping us, but stopped twice to take personal phone calls and once for a friend who 'dropped in' to visit. While he talked with his friends, my husb helping us, but stopped twice to take personal phone calls and once for a friend who 'dropped in' to visit. While he talked with his friends, my husband and I went over the options and picked a van. We worked on numbers for quite awhile and finally came up with a figure that worked for both the dealership and us. We put down a deposit and waited for our van to come in. We weren't thrilled with the service, but as an Army family we knew we would not be using them for our van's service. After a week the manager John Tucker called us. We ahd stopped looking for a van because we thought we were done shopping. Mr. Tucker said they couldn't FIND our van. We were willing to take any one of 5 exterior colors and any interior. We just wanted a XLE Sienna, that's it. We had not picked ONE thing that was not in the package. He said,"As a woman you had too high of expectations." He then asked to talk to my husband. Apparently working with a 'wife' wasn't up his alley. Mr. Tucker was a complete pig. He said he would get us back our deposit money. I had to call after three days and again ask for our money back. He was xxxx to work with. If you are wondering why this dealership has such high ratings??? Well, let me tell you how they push this website. They say "oh, we can throw in some free maintence or a roof rack if you give us a great review on dealerrater.com" It is a scam. The dealership may have some great people, but the manager is NOT one of them. And, the salesman simply doesn't have enough power to help when push comes to shove. I would tell everyone to shop ANYWHERE else. This dealership was a nightmare. More
by armywife
Employees Worked With
Manager John Tucker, Salesman Marcus Eaton
August 08, 2010
Charlie Ross was very quick and responsive to the email inquiry we sent regarding the ad. Once on site he helped us select the right vehicle to meet our requirements. He and Matt worked very closely with inquiry we sent regarding the ad. Once on site he helped us select the right vehicle to meet our requirements. He and Matt worked very closely with us to select the right financing program to meet our needs. Highly recommend. More
by xrlb00
Employees Worked With
Charlie Ross
August 06, 2010
Having been to the dealership in the past I was already comfortable with their service. This time they really did all they could to make sure I was taken care of. I hope that I do not have anymore proble comfortable with their service. This time they really did all they could to make sure I was taken care of. I hope that I do not have anymore problems with my Tundra, but I am sure it will be taken care of if I do. Thank you to all involved. Gerald Kahle More
by gkahle
Employees Worked With
Chris, Bryan, Aaron
August 04, 2010
Charlie Ross, Chevis and Matt were all great to deal with, while purchasing my 2010 Corolla. Everyone was professional and helpful during my purchase last Sunday. Perforance Toyota even started me off w with, while purchasing my 2010 Corolla. Everyone was professional and helpful during my purchase last Sunday. Perforance Toyota even started me off with a full tank of gas. Thanks Charlie, and the Performace Team! Greg A. More
by gregarey
Employees Worked With
Charlie Ross and Chevis Reid
August 04, 2010
Great car buying experience. Marcus Eason was very helpful and knowledgable with the Camry I was wanting to purchase. I was referred to this dealership by two different family members, and I am glad helpful and knowledgable with the Camry I was wanting to purchase. I was referred to this dealership by two different family members, and I am glad that I took their advice. I highly recommend this dealership if people are in the market to purchase a Toyota. More
by cap3831
Employees Worked With
Marcus Eason
