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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
May 28, 2017
Excellent as always. I have never had a problem with any experience at Lehigh Valley Honda from sales to service. I would recommend this dealership to anyone unconditiona I have never had a problem with any experience at Lehigh Valley Honda from sales to service. I would recommend this dealership to anyone unconditionally. More
by Joanne Forte
Employees Worked With
Nathan Fry was my sales rep for my last two purchases. He's the best.
May 27, 2017
Oil change I love this place the staff specially Tito Torres I always recommend my client to visit Lehigh Valley Honda first before any other dealer. 100% profes I love this place the staff specially Tito Torres I always recommend my client to visit Lehigh Valley Honda first before any other dealer. 100% professional Sales More
by Mariamtavarez
Employees Worked With
Tito Torres
May 26, 2017
Poor Customer Service All I needed was a key programmed to my Honda Accord. I called at 9am and the lady was very nice; I scheduled my car for 11:30am. I immediately call A All I needed was a key programmed to my Honda Accord. I called at 9am and the lady was very nice; I scheduled my car for 11:30am. I immediately call AAA and had my car towed to the Honda dealership. I got an email receipt at 10:27 that they had checked my car in. I called at 12:20pm and asked for my service guy Robert. He was no where to be found. The person on the phone wrote a message to call me ASAP -- well ASAP never came. I find a ride to the dealership at 2:30pm. When I get there, I am for Robert and again he was no where to be found. I asked the man who brought my car to me why no one called me to tell me my vehicle was ready. His comment "Just got done" I said you can't seriously tell me my car took 3 hours to program a key. He just shrugged his shoulders and walked away. Never wanna go there again. I believe if I was there sitting with my car, my appointment would have mattered. Terrible customer service. More
by Amy Dech
Employees Worked With
Jassenia, I don't know anyone above
May 26, 2017
Honda Pilot Service Always a pleasure to deal with Sam Azar. A true professional with a great bedside manner. Cares about your vehicle but more importantly he wants you t Always a pleasure to deal with Sam Azar. A true professional with a great bedside manner. Cares about your vehicle but more importantly he wants you to feel you got the best service possible. Perhaps it's time for an employee bonus! More
by Greg Senich
Employees Worked With
Sam Azar
May 25, 2017
First Oil Change/Service for my new HRV While I greatly appreciated the first oil change needed for my new HRV was offered for free, I also greatly appreciated how Jim was very patient and r While I greatly appreciated the first oil change needed for my new HRV was offered for free, I also greatly appreciated how Jim was very patient and responsive to my concerns outside the regular service - wipers and back gate. More
by Karen McClincey
Employees Worked With
Express Service - Jim M.
May 25, 2017
Always the best Never a need to try anywhere else! Lehigh Valley Honda - Professional, proficient and pleasant! Excellent follow-up and car buying and repair explanat Never a need to try anywhere else! Lehigh Valley Honda - Professional, proficient and pleasant! Excellent follow-up and car buying and repair explanations and guidance. More
by Anna M McCausland
Employees Worked With
Lucas this time. He was great!
May 21, 2017
8 years of total SATISFACTION!!!!! Sam Azar is the Best! He always takes care of me in a timely, friendly, professional manner! Showed up late and within 30 minutes, my inspection and Sam Azar is the Best! He always takes care of me in a timely, friendly, professional manner! Showed up late and within 30 minutes, my inspection and oil change were done! Great job guys! More
by Princess of CVR
Employees Worked With
Sam Azar
May 20, 2017
Great customer service Tito is an amazing employee in serving his customers and striding for the best customer service experience ever. I am very glad I got to meet him toda Tito is an amazing employee in serving his customers and striding for the best customer service experience ever. I am very glad I got to meet him today, he was awesome! Keep up the great work!! More
by Yolainie
Employees Worked With
Tito Torres
May 19, 2017
Oil change appointment I had an appointment and got sent to the express service bay instead to be serviced.. which turned out to be a longer trip than I had anticipated but I had an appointment and got sent to the express service bay instead to be serviced.. which turned out to be a longer trip than I had anticipated but the employees recognized the error after the fact and apologized.. I'm a patient person so it wasn't a problem for me. The people here are nice and always friendly not to mention I'm going to do whatever it takes to keep my Honda in tip top shape so I had no problem waiting lol I would recommend them to anyone. A friendly face goes a long way. More
by Nina716
Employees Worked With
Margaret Jazz Bisazza
May 18, 2017
Timely appointment Needed a new tire on the spur of the moment from a blowout. Did not call ahead just drove in for service and was helped immediately. A reflector was Needed a new tire on the spur of the moment from a blowout. Did not call ahead just drove in for service and was helped immediately. A reflector was also needed and the part was there the following day. When I called Mariya Rodriguez for an appointment she understood my tight schedule and was able to secure a same day service. Rob Bueso was very helpful both days and went the extra mile to be sure my credit card was charged properly for a combined billing to ensure a special promotional finance offer. More
by rehgrh
Employees Worked With
Rob Bueso, Mariya Rodriguez
