I purchased my Honda Accord here in 2002, have been back for service and repairs. Had a oil change done, they left the oil drain plug loose, puddle of oil all over my driveway. I crawled under the car to tighten the plug, figured mistakes are made. Some other events have recently happened that have disgusted me with my dealings here, my trust of their honesty has been shaken. After 17 years of dealing with this dealership, I am looking for a new garage. I suppose they only like new owners and people who replace their cars every few years. I always thought that showing the longevity of their vehicles with loyal customers was more important. Enough said.