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Lehigh Valley Honda
Emmaus, PA
2,965 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,965 reviews
August 03, 2016
Airbag recall service Got my passagner side airbag fixed under the recall and now my airbag sensor is faulty. They refuse to fix it unless I pay for it. It was fine until Got my passagner side airbag fixed under the recall and now my airbag sensor is faulty. They refuse to fix it unless I pay for it. It was fine until they replaced and reset the sensor for the new airbag. Will never go back to them for service again. I am actually looking at getting rid of my Honda Pilot because I do not like the service department. More
by Amysalli
Employees Worked With
Seth
August 02, 2016
Always willing to help and go the extra mile! Brought my Honda CR-V in for inspection. It was end of month and recall needed to be addressed. I had to be out by certain time to be at work on time Brought my Honda CR-V in for inspection. It was end of month and recall needed to be addressed. I had to be out by certain time to be at work on time and Rob made sure that things went as quickly as possible. I was out by the time he estimated and at work right on time. I emailed Rob some follow up questions and he answered them promptly and thoroughly. More
by Yogagrrl1
Employees Worked With
Rob Bueso
August 02, 2016
Great Customer Service and prices! We just had my car inspected and new tires installed. The tire prices couldn't be beat, and what was even better was the outstanding level of customer We just had my car inspected and new tires installed. The tire prices couldn't be beat, and what was even better was the outstanding level of customer service we were given by Trevor. They listened to what we needed and responded with care and attention. More
by Lmb2016
Employees Worked With
Trevor Schappell
July 31, 2016
Always great service! Lehigh Valley Honda always gives us great service. Just recently had our car in for our yearly inspection and as always everyone pitches in to do a gr Lehigh Valley Honda always gives us great service. Just recently had our car in for our yearly inspection and as always everyone pitches in to do a great job. And a special thank you to Trevor for taking good care of us. More
by cahill48
Employees Worked With
Trevor
July 31, 2016
Great I would like to send... MR! Walt Schlener!! a shout out!!! For your patient and understanding 👍🏼 thank U 😃 I appreciate your time. Have a bless wee I would like to send... MR! Walt Schlener!! a shout out!!! For your patient and understanding 👍🏼 thank U 😃 I appreciate your time. Have a bless week. More
by Valentin
Employees Worked With
Walt Schlener
July 31, 2016
2014 Accord Service We started having a problem starting our 2014 Accord so I went to the local Auto Zone for a starter test. They told me the battery was bad. Since th We started having a problem starting our 2014 Accord so I went to the local Auto Zone for a starter test. They told me the battery was bad. Since the car was under warranty I brought it in for a check and they said it was a bad starter. When they went to replace it the new one broke so the gave me a loaner car. My car was finished the next day a I must say that I am completely happy with the work. I have yet to have a bad experience with the service department with any of my Hondas that need work. More
by bill48
Employees Worked With
service dept
July 30, 2016
Top Class car purchase experience I was having a difficult time deciding which of two models I was interested in purchasing. The sales people were very patient and understanding and a I was having a difficult time deciding which of two models I was interested in purchasing. The sales people were very patient and understanding and allowed me to drive both of them for an amount of time to be sure I made the right decision and be happy. Thanks to the experience, I am very happy with my new car. More
by Maggie
Employees Worked With
Tom Chinnici; Paul Goodwin also offered kind help and answered questions., Margaret Jazz Bisazza
July 29, 2016
Honda lying about recalls, lawsuits and faulty parts. The compressor just died in my CRV and found out Honda has known about this faulty compressor issue for 20-years. They refused to replace it. My airba The compressor just died in my CRV and found out Honda has known about this faulty compressor issue for 20-years. They refused to replace it. My airbag system has been worked on 3 times and still isn't right! I'm not sure if the airbag system is working or not at this point? The light is still on the service dept doesn't have an answer? Not happy! More
by Daley9
Employees Worked With
None of above
July 28, 2016
Great! Great custome service! Made my decision very simple! I told them exactly what I was looking for and they got me the perfect fit! Would definitely recc Great custome service! Made my decision very simple! I told them exactly what I was looking for and they got me the perfect fit! Would definitely reccomend. More
by GAR610
Employees Worked With
Keith Gallo
July 28, 2016
Kudos to Sam! I have worked with Sam/Service Manager for about 6 years and I greatly appreciate the care he and his team give my car. It's good to know that my serv I have worked with Sam/Service Manager for about 6 years and I greatly appreciate the care he and his team give my car. It's good to know that my service will be accomplished efficiently and correctly and should there be an unforeseen delay he will do his best to make the delay create as little inconvenience to me as possible. SAM IS THE BEST! I am a very satisfied customer. More
by Respected female customer
Employees Worked With
Service Manager
