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Lehigh Valley Honda

Emmaus, PA

4.8
2,965 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,965 reviews

September 04, 2015

always good When the service rep talks to me, I always understand the work being done on my CRV. I like that I can say no to work if it does not fit in my budget More

by flamingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert bueso
September 03, 2015

Tito Torres Tito was our Sales Consultant and the service he provided to us was phenomenal. I'd recommend him hands down for his professionalism and knowledge du More

by jillyjo
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
September 01, 2015

Service is good , fairly easy to get appointment and wait time estimate is accurate. Price quote is usually accurate explanation of needed work is thorough. More

by njf
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
August 29, 2015

"Awesome experience" The staff at Lehigh Valley Honda are tremendously knowledgeable,helpful and accomodating! A special thank you to Paul Goodwin and Margaret Bisazza, More

by JP
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin, Margaret Bisazza
August 28, 2015

Consistently great service I took my 2014 Accord into Express Service for a routine "B" service. The service adviser could have just performed the service I requested and I wo More

by maurerge
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Butterfield
August 28, 2015

Fast, friendly service (and free coffee!) Lehigh Valley Honda serviced my car and had it done more than two hours faster than I expected.! They checked the repair several times while I was the More

by Harry Piels
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Price
Recommend Dealer
Yes
Employees Worked With
Bill, service manager...
August 28, 2015

The BEST The personal are the greatest people in the business. Always friendly and always great you with your name and a smile. Love having my cars serviced th More

by atafuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danicha
August 27, 2015

Best new car buying experience we have ever had! Our sales person George Gordon and the entire staff were a pleasure to deal with and very professional. The 2015 Honda CRV EX drives like a dream. More

by timgerri47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gordon
August 26, 2015

General maintaince I'm normally anxious when dealing with service aspects of my car, but this was different. Every question and concern I had was answered and explained More

by Bnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan M
August 24, 2015

Great service, but confusing Would have given 5 stars , but I found it confusing when dropping off the car at service. When entering service department you are faced with a line o More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?
Aug 24, 2015 -

Lehigh Valley Honda responded

Hello Michael and thank you very much for your feedback. I would like to sincerely apologize for the way you were treated when you arrived for service. We were extremely busy that day but that is no excuse for not being acknowledged. That is not the way we are accustomed to doing business. Rest assured that we will be reviewing this incident with our team in an effort to ensure that it doesn't happen again. Again, we really appreciate that feedback and we are hopeful that we have another opportunity to earn your business and show you the level of service we are accustomed to delivering. Please do not hesitate to contact me if I can ever be of assistance. Sincerely - Andrew Wright, Vice President, 610-967-6500

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