Lehigh Valley Honda

I unfortunately was in an accident that totaled my previous Honda Civic. I was in a pinch and needed to get a new car as soon as possible. Once arriving at Honda with my dad, Tito Torres immediately c previous Honda Civic. I was in a pinch and needed to get a new car as soon as possible. Once arriving at Honda with my dad, Tito Torres immediately came out and greeted us. He was extremely friendly, knowledgeable, and more than willing to help. I test drove 2 different cars and was able to agree on a deal that was reasonable. During the entire process I never doubted that if I needed help with something or had a question that I could call Tito. He made himself very available and actually made the process of buying a new car enjoyable. Props to Tito for awesome customer service! I highly recommend him! More

The friendly customer service of the Service Dept , honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so fa honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so far. More

Went for my 2nd oil change and 1st inspection. They got me in with no hassles (even though i forgot and waited til last minute to get the inspection done). I also needed clips for my bumper but had just a me in with no hassles (even though i forgot and waited til last minute to get the inspection done). I also needed clips for my bumper but had just asked to purchase them since i didn't want to pay to have them put on... well a nice surprise - they popped them on there for me free of charge... it's little things like that which make a great dealership stand out. oh, and my car was nice and clean on the outside too - bonus :-) More

This a great dealership when our lease was up my husband asked if I wanted to look elsewhere and I said no, service is very important to me, especially as a woman not always taken seriously, since I am the asked if I wanted to look elsewhere and I said no, service is very important to me, especially as a woman not always taken seriously, since I am the main driver of this car - it was a no brainer to choose Honda on Lehigh Street again, the service was wonderful, we again experienced a good sales process and that combined with my faith in the service I would receive made us decide to go another lease period with Lehigh Honda. I love my CRV and you guys for making my service experience so easy and right!!! More

My wife and I never enjoyed car shopping before this weekend. But, at Lehigh Valley Honda, our new friend Tito made our car buying experience a pleasure! His knowledge and confidence in Honda helped u weekend. But, at Lehigh Valley Honda, our new friend Tito made our car buying experience a pleasure! His knowledge and confidence in Honda helped us with our first Honda purchase, but certainly will not be our last. Tito is full of energy and enthusiasm. I would highly recommend Tito and Lehigh Valley Honda for your next car purchase. More

LV Honda Redifined the meaning of Service. Above and LV Honda Redifined the meaning of Service. Above and beyond to satisfy the customer. Gunther is always right about the dealership and its people wor LV Honda Redifined the meaning of Service. Above and beyond to satisfy the customer. Gunther is always right about the dealership and its people working there. OUTSTANDING. More

Since I purchased the 2011 Honda CRV (from another dealer) L.V. Honda has serviced this vehicle since it was purchaded. LVH did the first inspection (purchased out of State). Trevor has been Extreme dealer) L.V. Honda has serviced this vehicle since it was purchaded. LVH did the first inspection (purchased out of State). Trevor has been Extremely helpfull, and Extremely pleasant to deal with. I have always given a rating of 100% so far. The Honda has had every service required since new (13 miles) on the odometer. Keep up the good work. :) Clarence H. Snyder More

The service is always prompt in a customer friendly environment.All employees that I have dealt with have been great. All costs and problems are always explained fully. environment.All employees that I have dealt with have been great. All costs and problems are always explained fully. More

Yes, getting service done at any dealer is always more expensive than smaller and more general garages in the short term, but the way I see it they're experts in your type of car and have all the right to expensive than smaller and more general garages in the short term, but the way I see it they're experts in your type of car and have all the right tools on hand, so in the long term probably saves money and definitely time, plus you cant put a price tag on peace of mind. Bought my 05 Accord in Virginia in 2005, but moved to PA soon after. Have been doing all my service stops at Lehigh Valley Honda since (at first because I lived close, but after moving, just because I like them). The car has been running like clockwork and literally not given me a single problem since then. Obviously most of this is because Hondas are such well made, modular and quality cars, but part must also speak to the competency and preventative work of the service staff at LVH. The service staff are always pleasant, and stick to the timelines they give you. There were two occaisons where they found a problem that required somewhat expensive replacement parts. Both times they called me on my cell before doing anything, quoted parts and labor (which they stuck to when time came to pay), were professional and not pushy on the phone explaining the problem clearly and told me that the problem was not critical and that they absolutely didnt have to fix it right away (giving me a window to get a second opinion elsewhere or do it myself). In both cases I asked for a little time to make the call, and then fired up Google, which showed the problems they reported were legit and plausible at my mileage, and that those spare parts prices (after delivery) were only a little cheaper (10-20%) to buy online than what LVH had quoted me, so I pulled the trigger and let the experts do it, choosing time plus peace of mind over saving 50 bucks. After 7 years I've never pulled out of a service stop at LVH with any problems, complaints or even concerns (other than a lighter wallet), making me a happy customer. More