Lehigh Valley Honda

Honda is already an established name in the business and Honda is already an established name in the business and these are the following reasons why I recommend Lehigh Valley Honda: The employees who I Honda is already an established name in the business and these are the following reasons why I recommend Lehigh Valley Honda: The employees who I encountered within the 3 visits I had are respectful and courteous Richard Haddad who is the sales person I dealt with has the right balance in "doing sales" and giving space to work out a deal. He also made sure he has an adequate time to spend going over the paperwork, any questions I have and going through the features of the vehicle I purchased. Loaner cars and shuttles are available. Service and maintenance for the vehicles are easier to manage. Basic maintenance does not require any appointment More

Eric was friendly, patient and thorough throughout the process of our 2006 Honda Odyssey. This is especially remarkable, since he sold us a 2007 just 5 days prior that we backed out of after he completed process of our 2006 Honda Odyssey. This is especially remarkable, since he sold us a 2007 just 5 days prior that we backed out of after he completed ALL of the paperwork. Eric and the general manager (sorry, his name escapes me), did all they could to remedy the problem with the '07 (dents on the roof that had gone unnoticed), but we decided it was not the right car for us. In the end, Eric got us into a better van for our family needs and has gone above and beyond in the area of customer service. He is an asset to your company and will surely be receiving referrals from my husband and me. More

My daughter is graduating from college in a few weeks. My daughter is graduating from college in a few weeks. She didn't have a large amount for a down payment, and wasn't sure what car to look at. We we My daughter is graduating from college in a few weeks. She didn't have a large amount for a down payment, and wasn't sure what car to look at. We went to the dealership and were greeted by Michael Houser, senior sales consultant, and Ben Rainford, sales manager promptly. They showed us several Honda Civics, and Michael took us on a test drive. He was very knowledgeable about the car and it's features. When we got back to the dealership Michael explained some lease options and terms. We agreed to the monthly cost, and he said he could get all the paperwork and the car ready in about an hour. We came back in an hour and all the paperwork, was ready and the car had a full tank of gas and was very clean. Michael explained all the paperwork with us and fully and carefully went over all the details. I would definetly recommend Lehigh valley Honda to everyone. Thanks for a great car buying experience!! More

Before I went to the dealer, I had already decided on the car. I checked the dealer's website. It is an outstanding website with all information posted and intuitive to use. I checked their new-car inventory car. I checked the dealer's website. It is an outstanding website with all information posted and intuitive to use. I checked their new-car inventory, and decided on the model and color. Due to prior inquiry, I have been contacted by them via email. So I used email to make an appointment. The car was ready for our inspection; totally cleaned and shiny. The salesman was very friendly and informative. They immediately offered us a great price (4% above dealer's bottom line price as determined by Consumers Reports). I negotiated some accessory equipment to be added without charge. They agreed without hesitation. The business manger was very helpful. He arranged the best finance rate for our loan, and explained all our options clearly and without jargon. The paper work was handled quickly and promptly. They contacted our insurance and arranged for an immediate coverage on the car. Willy went over the operation aspects of the car and its various gadgets. The manager came at the end to make sure we are satisfied. They took us to the service department and explained future maintenance matters. Next day, they contacted us by phone to see if we were satisfied. Later they sent two emails and I received another call. They listed my name and car in an Internet service they have for their cars' owners. The online service is excellent and allow the owner to view all the maintenance records of the car. They answered our questions and addressed our concerns in a very helpful and friendly manner. This is an excellent dealer. I shall return to them frequently in the future for service and purchase needs. Highly recommended. More

Being a busy mom, the kids had to come along with me for an oil change etc. We used the express service center. The service crew here are friendly, helpful and very SPEEDY with the work. They supplied us an oil change etc. We used the express service center. The service crew here are friendly, helpful and very SPEEDY with the work. They supplied us with a really cool beverage maker that amused the kids to no end. Hot chocolate, tea...choices were great. I left my binder of service stuff at home--with the discount coupons inside--and was told, no problem at all...just bring it next time, and I received the discount immediately. How great is that? From start to finish, we were there for only 20 minutes and that included not only the oil change and all fluid stuff, but also fixing the electric door that was sticking. I can highly recommend Lehigh Valley Honda. They are great people with really great work ethics. More

This is with out a doubt the most impressive visit to a car dealership I have ever experienced. I must admit I am pretty jaded when it comes to car dealerships in general. I suffer from what we all like to car dealership I have ever experienced. I must admit I am pretty jaded when it comes to car dealerships in general. I suffer from what we all like to car car dealer anxiety. You know the feeling...The pressure, the games played, the shuffling from sales person to sales manager and after 3 hours you're not closer to the deal you expected that when you walked in. But this experience was completely different. From the initial internet communication to a woman named Elizabeth to the negotiation phase with both Elizabeth and then eventually the sales person Rich Haddad, the experience was pleasant, courtious, completely preofessional, understaning and "REAL". I say real becayse Mr. Haddad came across as a real "friend...NO xx or games whatsoever! He listened to my needs, he lept into action and readied everything for my arrival to purchase. Once I was at the dealership, Mr Haddad was extremely professional, and again just a real pleasure. He was thorough, informative and best of all he listened to everything I said. A side pleasure was this man's personality. Our conversations were real and genuine. He engaged myself and my girlfriend Amy in an honest and genuine manner. Rich handled every phase of my car purchae efficiently and quickly. I can never remeber going into a car dealership and not feeling dread. During this entire experience it was nothing but a pleasure. My car was perfect, ready for my arrival, and exactly what I asked for. I can't say enough about my total experience wuth LVH and Mr. Haddad in particular. More

This is the first car I purchased by myself..Chris was very informative, curtious and encouraging (he made me feel more confident). My daughter purchased an Accord approx. 2 years ago from your dealershi very informative, curtious and encouraging (he made me feel more confident). My daughter purchased an Accord approx. 2 years ago from your dealership and then drove that car from Allentown to Denver, Co. so, you can say she really gave it a test run. She loves her car. This is my first Honda and I am sure I will be as happy with mine as my kids are with there Honda cars. To this point I am very satisfied, I hope I will not have to use the service dept., only for oil changes.. I would recommend your dealership to my friends now since I have personally purchased a car from you. Chris made it a very pleasnt experience...I think the salesman is the first step to a good dealership. First impressions do mean alot. Thank you Carolyn Z. More

I am very pleased to say that the service I received at Lehigh Valley Honda was very positive and the Sales Associate, James Baker (Jimmy) I dealt with was great. He was very friendly and most importantly Lehigh Valley Honda was very positive and the Sales Associate, James Baker (Jimmy) I dealt with was great. He was very friendly and most importantly very patient with me. He went above and beyond to help me get a car that I am very happy with. I highly recommend this dealership & when you get there Don't forget to ask for the man, Jimmy! :) More

I must say, the total experience was easier than we had anticipated. Kyle Huddle and Jennifer Hilbert helped make this possible. We liked the competitive challenge we had, so both parties received the be anticipated. Kyle Huddle and Jennifer Hilbert helped make this possible. We liked the competitive challenge we had, so both parties received the best deal. We love our 2009 Pilot and Civic. More