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Hyundai of North Miami

Miami Gardens, FL

4.3
2,492 Reviews
Call Dealership (305) 306-1637
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21400 NW 2nd Avenue

Miami Gardens, FL

33169

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2,492 Reviews of Hyundai of North Miami

May 18, 2024

Terrible service. Everybody standing around speaking Spanish. Change of ownership is obvious. While waiting in line a sales person was trying get me to sell my car . M More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Ellis
Report | Print
May 20, 2024 -

Hyundai of North Miami responded

Jimmy, I'm disappointed to read about your recent experience. We aim to provide top-notch service, and it seems we've missed the mark here. We understand how important clear communication is and regret hearing that you felt uncomfortable during your visit. Let's discuss this further so we can find a resolution that works for you. Please reach out when convenient. I will respond at the earliest opportunity. Thank you, Henry Cabrales Service Manager henrycabrales@lithia.com

Helpful 1
May 16, 2024

It use to be very good hope it stays the same because i don't understand it now More

by MARIE.POTEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davian Bell
Report | Print
May 20, 2024 -

Hyundai of North Miami responded

Hi Marie, Thank you for your five-star rating. We appreciate you choosing Hyundai of North Miami and entrusting us to help you with your automotive needs. If there's anything specific you'd like to address or have any concerns, please feel free to reach me directly. Our team looks forward to serving you again in the future! Thank you, Bret Macy Platform Manager bmacy@audicoralsprings.com

Helpful
May 12, 2024

Si estuvo muy bueno ayudándome a tener un carro lo recomiendo mucho en el futuro More

by PENAHERRERAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire Castro
Report | Print
May 13, 2024 -

Hyundai of North Miami responded

¡Gracias por sus comentarios positivos! Nos alegra saber que el miembro de nuestro equipo pudo ayudarlo a obtener un automóvil. Su recomendación es realmente valorada y estamos aquí para brindarle un servicio excepcional siempre que nos necesite. ¡Gracias por elegir Hyundai of North Miami y disfrute de su nuevo viaje!

Helpful
May 11, 2024

Me encantó el trato q me dieron. Desde la financistas Meshy Bitton, q nos ayudó muchísimo de principio a fin, nos explicó todo con calma y para q entendiéramos bien. También súper co More

by YANETL35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meshy Bitton -Finance and Yanire-Sales
Report | Print
May 13, 2024 -

Hyundai of North Miami responded

¡Muchas gracias por tu maravillosa reseña! Nos alegra saber que Meshy Bitton le brindó una asistencia excepcional de principio a fin, asegurándose de que todo se explicara con claridad y calma. Si alguna vez necesita algo más o tiene alguna pregunta, no dude en comunicarse con nosotros en Hyundai of North Miami. ¡Esperamos poder servirle de nuevo en el futuro!

Helpful
May 11, 2024

Great and simple process. Chevoy Taylor was amazing. Will recommend to my close friends and family. More

by DJVALLADARES27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevoy Taylor
Report | Print
May 13, 2024 -

Hyundai of North Miami responded

Thank you for your positive review! It's great to know that Chevoy made your experience great and simple. Your recommendation is truly appreciated, and we're honored to have earned your trust. If your close friends or family have any automotive needs, we'd be happy to assist them too. Thank you again for choosing Hyundai of North Miami, and we look forward to serving you all in the future!

Helpful
May 11, 2024

FALSE PROMISES UNTIL THEY GET YOUR CREDIT REPORT, THEN THEY TRY TO FORCE YOU ON WHATEVER THEY WANT YOU TO BUY AND ADD TO YOUR PURCHASE. EXTREMELY DISHONEST SALES, FINANCING AND MANAGEMENT STAFF. More

by HENRRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GUILLERMO
Report | Print
May 14, 2024 -

Hyundai of North Miami responded

Henry, We appreciate you bringing your experience to our attention. We strive to maintain transparency and honesty in all our interactions, and we're disappointed to hear that we didn't meet your expectations. Your satisfaction is important to us. If you have any further concerns or would like to discuss this matter in more detail, please don't hesitate to contact me directly at bmacy@audicoralsprings.com. I will respond as soon as possible. Thank you, Bret Macy Platform Manager

Helpful
May 05, 2024

The delivery guy (Dante English ) was professional and good. He called whilst on his way. More

by ama23us
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James Neely, Davian Bell, Jose Alfonso, Gregory Major, Daniel Jimenez, Andrew Ellis, Dewis Avila, Bret Macy
Report | Print
May 06, 2024 -

Hyundai of North Miami responded

Thank you for sharing your feedback with us. We appreciate your acknowledgment of Dante English's professionalism and prompt communication during the delivery process. If there are any aspects of your delivery experience that you feel could have been improved or if you have any further feedback to share, please don't hesitate to reach out to me at bmacy@audicoralsprings.com. I will respond at the first opportunity. Thank you, Bret Macy Platform Manager

Helpful
May 03, 2024

It was a happy atmosphere with very nice and professional staff. All were fast and efficient in their duties. More

by CARLOS.ED44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire Castro 5 stars
Report | Print
May 03, 2024 -

Hyundai of North Miami responded

It's wonderful to hear that you enjoyed the atmosphere and found our team at Hyundai of North Miami professional and efficient. Thank you, Carlos, for sharing your experience with us! If there is anything you need, feel free to reach out to us. Our team is here to assist you!

Helpful
May 02, 2024

The service and welcoming smile was the main influence to buy thanks again smile always More

by Roy.moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Major
Report | Print
May 03, 2024 -

Hyundai of North Miami responded

Hello Roy, Thank you for choosing us for your purchase, and for your feedback. We're glad to hear that our service and welcoming atmosphere played a positive role in your decision. We strive for excellence and hope to earn a full five-star rating from you next time. Please feel free to reach out to me directly if there's anything specific I can do to enhance your experience further. Thank you, Henry Cabrales Service Manager henrycabrales@lithia.com

Helpful
May 01, 2024

Excellent service , I was finally able to find a good deal that worked for me getting a car More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire
Report | Print
May 02, 2024 -

Hyundai of North Miami responded

We greatly appreciate your feedback, Daniel! It's great to hear that you found a deal on a car that suits you. At Hyundai of North Miami, delivering exceptional service and assisting our customers in finding their ideal vehicle is our top priority. Should you have any queries or require assistance down the road, please feel free to get in touch. Wishing you safe travels and many enjoyable miles ahead with your new car!

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