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Leif Johnson Ford Inc.

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,034 Reviews
Leif Johnson Ford's address is 501 E. Koenig Lane, Austin, TX 78751. Drivers coming south from Round Rock can take I-35 South and exit Rundberg Lane to merge onto I-35 Frontage Road. Make a right at E. Rundberg Lane, a left at N. Lamar Blvd., and another left at W. Koenig Lane. After about a mile you'll see our dealership. Customers from the Manor area can take Old US-20 West toward Lexington St. Make a left at US-290 West and continue onto E. Koenig Lane until you see the dealership. Our customers from Austin can take I-35 North and exit Airport Blvd. Make a left at Airport Blvd, a left at E. 51st St, and a right at Ave F. Turn right at E. Koenig Lane and the dealership will be down the street. We look forward to seeing you soon!
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501 E Koenig Lane

Austin, TX

78751

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Showing 2,034 reviews

September 30, 2022

New truck is awesome. Great team, and service! They will getcha what you need! Thanks More

by Zackerybaum@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bobb , Brian Calderon, Megan Christensen
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Sep 30, 2022 -

Leif Johnson Ford Inc. responded

Zacherybaum@gmail.com, we appreciate your time and positive feedback on your recent purchase from Leif Johnson Ford. We are here for any service needs you may have in the future. Thanks for the rating.

Oct 03, 2022 -

Leif Johnson Ford Inc. responded

The joy of a new truck is almost impossible to surpass, and congrats on your purchase.

Helpful
September 29, 2022

three time i ask for photos of frame and body. but it fail on deaf ears. I throw my hands in the air and said xxxx WITH IT More

by garycp1977
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Felician Gobert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Leif Johnson Ford Inc. responded

We are very sorry that our team was not responsive to your requests, and we have addressed it directly with the concerned parties. Our Pre-Owned Sales Director, Jason Biniak, spoke directly with you, to apologize personally. Please do not hesitate to reach out to our Executive Team at 512.407.3582, to expedite any concerns.

Helpful
September 25, 2022

Very easy to work with, want to help you get into new vehicle. Thank you for your help More

by JOHNDAVIDHAWTHORNE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gordon Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Null, Frank Ayala
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Sep 26, 2022 -

Leif Johnson Ford Inc. responded

JOHNDAVIDHAWTHORNE1, we are delighted that your experience was so positive, and appreciate your business. We would love to be your service dealer as well, and are as close as a phone call. Thanks for your feedback.

Helpful
September 24, 2022

This is my 4th truck and wife's car with the Johnson family and still pleased with the boy's. Pedro and Nick were very helpful. Thanks again Leif Johnson More

by AUSTIM60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Inman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro, Nick Lee
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Sep 26, 2022 -

Leif Johnson Ford Inc. responded

AUSTIM60, loyalty says a lot about a dealership, and we appreciate your business and the five star rating. If we can help with anything after the sale, please don't hesitate to reach out. Our service team is among the best, and ready to take care of any issues.

Helpful 2
September 23, 2022

Paid 80k for a new truck only came with 1 key. Didn’t even fill the truck up when I left the lot. Salesman was friendly but wouldn’t recommend. More

by JOHNNY37
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernanndo
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Oct 04, 2022 -

Leif Johnson Ford Inc. responded

We are grateful you brought this to our attention. Our Sales Director, Jason Biniak, escalated your concern to the Executive Team, and he said the team worked to get you a second key and providing the customer service you should expect and deserve. We value your feedback, and we will continue to work with you, to make this right! Leif Johnson Ford's Executive Team - 512.407.3582 - please call us directly should you need further service.

Helpful
September 23, 2022

Nick was very responsive and attentive through an abbreviated, but efficient and comprehensive process. The dealership has helped my business solve an acute problem and has suggested a pathway to sol More

by SPIPKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lee
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Sep 26, 2022 -

Leif Johnson Ford Inc. responded

SPIPKIN, we appreciate a customer's feedback, and are delighted we were able to assist you during your recent visit. Nick does a great job, and is a valued member of the team. We would love to help you with any further needs for sales or service, and thanks for the five star rating.

Helpful 2
September 23, 2022

Made it easy and fast, helped me get exactly what I wanted, and remembered me from previous purchase. More

by GEOFF14
Recommend Dealer
Yes
Employees Worked With
Wesley Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Field
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahim Khalfan
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Sep 26, 2022 -

Leif Johnson Ford Inc. responded

GEOFF14, loyalty is the pride of our dealership for customers, and we appreciate your business. Our team works tirelessly to get the vehicle the customer is looking for, and will work to make the right deal complete without any issues or time delays. Your business is appreciated, and thanks for the five star rating and your loyalty..

Helpful
September 23, 2022

Leif Johnson Ford kept their word through the entire build process and have gained my trust and loyalty as a long term client. Sayed helped me close the deal and sale my trade-in in less than an hour More

by WESTMORELAND.AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayed Mousavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Calderon
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Sep 26, 2022 -

Leif Johnson Ford Inc. responded

WESTMORELAND, AJ, the build process is critical in today's business world due to shortage of vehicles, etc. We work hard to make it painless, simple, and delivering the right vehicle for our customers. Thanks for your patience and loyalty to the dealership. We are as close as a phone call for any future needs - sales or service. We appreciate the feedback, and your rating.

Helpful
September 23, 2022

The team was fantastic. Great communication on a harder to find car, and the process once we found one was super quick and easy. More

by JOSH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Porter, Brian Calderon
Report | Print
Sep 26, 2022 -

Leif Johnson Ford Inc. responded

Josh, thanks for your feedback, and we are so glad your experience was positive. We work hard to ensure our communication and processes are above the standard, and will work to make your wishes come true. We are as close as a phone call for any service needs as well. Thanks for the five star rating.

Helpful
September 22, 2022

My experience at Leif Johnson was great! Casey was very friendly & knowledgeable. He helped me get my 2022 Explorer. Great car & I love it! More

by Paula Ramsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Calderon, Casey Null
Report | Print
Sep 26, 2022 -

Leif Johnson Ford Inc. responded

Paula, thanks for your business, and I am sure it comes as no surprise that Casey is on top of all his customer's deals. The Explorer remains a reliable and great vehicle, and will serve you needs I am sure. We are delighted you love your vehicle, and we are as close as a phone call for any service needs in the future.

Helpful
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