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549 Reviews of Leith AutoPark Honda - Service Center
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October 08, 2015
Great service and great waiting area! Mark was easy to work with and exceeded my expectations. I appreciated the pre-visit email with a reminder and a contact if their were pre-visit pro Mark was easy to work with and exceeded my expectations. I appreciated the pre-visit email with a reminder and a contact if their were pre-visit problems. Mark explained what was to be done in the visit and what was planned for a followup. He also handled a "low tire pressure" problem. I look forward to working with Mark on the followup. Thanks, Louis (Jesse) Williford More
by jwillie
Employees Worked With
Helpful September 30, 2015
CJ did an excellent job! I will always return and request his services based on his professional service and pleasant disposition. He was excellent with his attitude and the r I will always return and request his services based on his professional service and pleasant disposition. He was excellent with his attitude and the resolving of my problem in service. More
by Honda Man
Employees Worked With
September 25, 2015
Honda Accord Purchase I purchased a Honda Accord from Auto Park Honda in Cary and had an excellent experience thanks to Ronny, who is really friendly, Knowledgeable and res I purchased a Honda Accord from Auto Park Honda in Cary and had an excellent experience thanks to Ronny, who is really friendly, Knowledgeable and responded to all my calls. It was really easier and hassle-free, process completed in time , car was ready to deliver with just a call. Appreciate your service Ronny Thank you, I'm very happy with my new Accord and will continue to do business and recommend others to Auto park Honda in the future. More
by yogi
Employees Worked With
Ronny Davis
August 16, 2015
Service I took my car in service and they completed the service work early. My service advisor Nick Basile called and kept me informed throughout the entire p I took my car in service and they completed the service work early. My service advisor Nick Basile called and kept me informed throughout the entire process. Someone in the shop must not like the Steelers because my front tag was bent upon receiving my car. Everyone was courteous and the cashiers was awesome. Johnnie More
by Jaudi6
Employees Worked With
August 06, 2015
Excellent Customer Experience in Service Department I had a pesky issue with my windshield. I did not notice the problem until the car had about 8k miles on it, at that time I brought it to the attentio I had a pesky issue with my windshield. I did not notice the problem until the car had about 8k miles on it, at that time I brought it to the attention of Autopark Service Dept. It was one of those iffy issues, as to whether the dealer had responsibly to correct. As a result, I had a conversation with Danny Williams (OBTH he DOES answer his mobile phone) concerning my problem. He put me in touch with Kevin and subsequently I received a call from Todd Stephens, the Service Manager. Todd had me schedule a day to come in to have the windshield replaced, at no cost to me. No haggling at all and the job was done in one day. I want to thank Danny, Kevin and Todd for the outstanding service. This is our 2nd Honda from Autopark and I would recommend them to all my friends, for car buying and service. Thanks Guys... More
by Chevi
Employees Worked With
Other Employees :
Danny Williams, Kevin Mills, David Mastrangelo
July 22, 2015
Great service! My car was ready well within the time promised, and the price was fair. I will certainly return to Auto Park Honda when I need service! My car was ready well within the time promised, and the price was fair. I will certainly return to Auto Park Honda when I need service! More
by Art.P
Employees Worked With
June 27, 2015
Always Excellent Service Experience Have had our Odyssey Touring serviced at AutoPark Honda since purchasing it there new in '08. Making appointments online is easy, service is always p Have had our Odyssey Touring serviced at AutoPark Honda since purchasing it there new in '08. Making appointments online is easy, service is always performed in a timely manner, and the vehicle is serviced/ repaired properly. Vehicle is as clean after service, as when it arrived. Recently worked with Mark Firestein on a major service (timing belt); Mark updated us during the process, kept us informed when the work would be complete, and was just a pleasure to work with. Our service experiences over the past seven years with AutoPark Honda played a major role in influencing our decision to lease a '15 Honda Accord Sport over a Mazda 6. AutoPark Honda is a well run, professional, dealership. More
by Don D
Employees Worked With
April 14, 2015
Multi Point Inspection -- FAKE! Multi point inspection? I think not. On March 20, 2015 my wife brought her 2011 CRV in for routine 5K service. The oil was changed and the wheels were Multi point inspection? I think not. On March 20, 2015 my wife brought her 2011 CRV in for routine 5K service. The oil was changed and the wheels were aligned. Of course we are always glad for the free multi point inspection which includes a simple battery check. She paid and left feeling confident that all is well. The very next day while doing errands around town the CRV would not start, stranding her. AAA checks the battery. It reads less than 8 volts. Dead. We bought a AAA battery on the spot and she drove over to Auto Park Honda. "Oh, sorry" the service person said. "Guess we missed it." "I'll tell my boss.". Well, tell your boss this:, you lost a long time customer. In case any of you read this the invoice reads: customer #3721834; unit #CH52041. More
by Gdavis99
Employees Worked With
Landon Adams
April 01, 2015
Exceptional in every way but especially Jon Choi, Sales! I first became acquainted with Auto Park Honda in 2011 when I purchased my first V6 Accord with Navigation. I had looked at four of my top five new c I first became acquainted with Auto Park Honda in 2011 when I purchased my first V6 Accord with Navigation. I had looked at four of my top five new car choices that day (Lexus IS, Avalon, Camry, and Maxima) before happily ending at Auto Park Honda. My reason for choosing this car was not only because it had all the “bells and whistles” I was seeking but because of a most exceptional salesperson – Jon Choi. Jon is not just a knowledgeable and professional salesperson but he is a very good guy in every aspect of his life. Whenever I had a question about my car, I could call and he would always respond. So, Jon and I have continued to touch base over the past three years when I was having my car serviced. And, by the way, there is no better service department than the Auto Park Honda team. On my most recent regular servicing appointment, Jon and I were chatting about the new 2015 V6’s. We took a spin and I traded my 2011 for 2015, just like that!! When I picked up my new car a few days later, Jon took me through my tutorials, loaded my iPhone, and music and as is his nature, said to “call with any questions.” There is a lot of new technology on this car and yes, Jon is patiently on the other end of the phone! I will wrap this up by saying, that everyone I have dealt with at Auto Park Honda has been professional, friendly, accommodating and efficient. Thank you for the exceptional service. More
by CJE
January 27, 2015
Worst dealer to take your car in for service This is the worst dealer if you did not buy your car from them even if your car is under warranty Their service department was very rude and makes you This is the worst dealer if you did not buy your car from them even if your car is under warranty Their service department was very rude and makes you feel like an outcast. Service guy sent me to the sales person because he did not know the features of the car and did not know how to fix the issue. 3 sales people tried to help me but all of them came back and said sorry they don't know the features of the car. I understand they have enough customers who bought cars from them but they should clearly state on their website and in the dealership that they don't help customers who bought cars from another Honda dealership. More
by abghar
Employees Worked With
N/A
