Leith Honda Aberdeen

Be extremely careful when requesting service. You want to ask for an estimate before allowing them to do any repairs. I made the mistake by asking for 2 broken lug bolts and nuts to be replaced a You want to ask for an estimate before allowing them to do any repairs. I made the mistake by asking for 2 broken lug bolts and nuts to be replaced and never asked for an estimate. I trusted that cost would not be terrible but was surprised with a bill for over $650. My wife took the car to Leith and spoke with Kerry Blevins, service advisor. Yes we did make the mistake by not asking for an estimate before approving the work and trusted that if it were to be a huge bill, we would be told beforehand. ASK FOR AN ESTIMATE BEFOREHAND........ More

In September 2023, I purchased a 2024 Honda CRV from Leith Aberdeen (even driving over 100 miles to them) and that was the best decision I could have made. My salesperson, Isabella Ortega, was professi Leith Aberdeen (even driving over 100 miles to them) and that was the best decision I could have made. My salesperson, Isabella Ortega, was professional, courteous, and made the entire car buying experience PLEASANT. I had been looking, researching, and test driving vehicles since June and talked to way more salespeople than I wanted. But I hit the jackpot with Isabella. I put down a deposit after finding out that they had a car at the factory being built in the exact trim/color that I wanted. Isabella kept me informed every step of the way from the time it left the factory to when it arrived on their lot in Aberdeen. Ironically, my local dealer called me a couple of days before I made my purchase official. Could I have gotten my refund back from Aberdeen and stayed local to purchase? Sure could have—but the experience I got in working with Isabella made the trip worth it. Their price was fair on both my purchase and my trade in. I walked away happy—which is all anyone can ask when making this large of a purchase. I would definitely recommend Isabella and Leith Honda in Aberdeen. P.S. Don’t want to leave out--my dealings with Alfredo Perez De Leon (business manager) was also pleasant and efficient. He couldn’t have been nicer! More

I don’t even know where to start. We have purchased three vehicles from this dealership and thought very highly of them. My last car was a trade-in and I got what I thought was a real We have purchased three vehicles from this dealership and thought very highly of them. My last car was a trade-in and I got what I thought was a really nice vehicle. But after 2 weeks it broke down leaving me stranded out far from my home. We had it towed and immediately called the dealership to see if they could help. We were told “No” because I did not purchase an extended warranty. Mind you at this point. I have only had the car for two weeks! I was told that if I return the car, it would be a repossession on my credit, and I was told that if I wanted to do a trade, and I would have to go through that entire process all over again, meaning, putting money down and running my credit so naturally, I declined those two options. We then took it to the Kia dealership who said the motor was no good and needed to be replaced. They have had my car at the Kia dealership ship for two weeks and I have spent over $2000 on repairs that should have been checked at this dealership. I had to replace a starter and battery and the fuel pump prior to getting the engine replaced. I was not offer a loaner buy lead Honda or any type of diagnostic review. They didn’t even want me to bring the car back to the dealership so that they could properly assess the damage/repairs. So here I am stuck now with a $3000 bill for a car that I just purchased and I still have to pay my car note and I have no way of getting around because I cannot afford a rental car. Please do not trust them. Make sure that you get an extended warranty on any car that you purchased here. I thought I could trust them but they have not attempted to reconcile at all and today makes the 30 days that I purchased a vehicle I bought it on April 8 and today is now May 8. More

Leith Inc is the BEST DEALERSHIP IN ALL OF NC HANDS DOWN! !! I purchased an Acura MDX last month and the service that I received from Rodney Hamlet (Sales), Matt (Mgr) and Jay (F&I) was immaculate! At the sam !! I purchased an Acura MDX last month and the service that I received from Rodney Hamlet (Sales), Matt (Mgr) and Jay (F&I) was immaculate! At the same time, my niece purchased a vehicle as well. They even went out of their way to pick her up from Charlotte! I just want to say, “Thank you guys for all of your honesty and prompt attention to our needs!” So if there’s anyone in need for a vehicle or just want to add to their fleet, go and check these guys out immediately! I promise you won’t be disappointed. More

I went just to get a key made and the staff treated me so special. First time in the building. Everything was so clean and customer oriented. Great staff. special. First time in the building. Everything was so clean and customer oriented. Great staff. More

They don’t follow up, also if they owe a refund , such as for gap insurance or any other type good luck trying to get your refund . for gap insurance or any other type good luck trying to get your refund . More

This dealership presents a professional and personal impression that makes it an enjoyable visit, from the first contact with a sales representative through the discussion of vehicle wants and needs of impression that makes it an enjoyable visit, from the first contact with a sales representative through the discussion of vehicle wants and needs of the potential customer, to the negotiations for price, trade, financial options (we preferred a swap of a different brand for which the lease was close to ending), and final paperwork. We felt no pressure during the entire event, and the treatment we received from salesman Cliff Howard was excellent and we have since recommended him to our friends and family. Cliff took great care to walk us old folks through all of the whistles and bells on the 2021 Civic Touring version, including the Turbo engine, as he did with the Accord and the CRV models. Having made our choice, we drove the vehicle home as soon as the delivery preparations were finished. This is our third Honda model, and we have loved them all. The service from Leith Honda Aberdeen was just the frosting on the cake..... More

My salesman Mike Hudson was very professional , patient and very attentive to what I was looking for in my new vehicle. I enjoyed the experience of not being pressured into buying something I didn’t want. and very attentive to what I was looking for in my new vehicle. I enjoyed the experience of not being pressured into buying something I didn’t want. My experience with all of the staff I interacted with was Awesome. Thank you Lisa Smith More