Leith Honda Aberdeen

I went just to get a key made and the staff treated me so special. First time in the building. Everything was so clean and customer oriented. Great staff. special. First time in the building. Everything was so clean and customer oriented. Great staff. More

They don’t follow up, also if they owe a refund , such as for gap insurance or any other type good luck trying to get your refund . for gap insurance or any other type good luck trying to get your refund . More

This dealership presents a professional and personal impression that makes it an enjoyable visit, from the first contact with a sales representative through the discussion of vehicle wants and needs of impression that makes it an enjoyable visit, from the first contact with a sales representative through the discussion of vehicle wants and needs of the potential customer, to the negotiations for price, trade, financial options (we preferred a swap of a different brand for which the lease was close to ending), and final paperwork. We felt no pressure during the entire event, and the treatment we received from salesman Cliff Howard was excellent and we have since recommended him to our friends and family. Cliff took great care to walk us old folks through all of the whistles and bells on the 2021 Civic Touring version, including the Turbo engine, as he did with the Accord and the CRV models. Having made our choice, we drove the vehicle home as soon as the delivery preparations were finished. This is our third Honda model, and we have loved them all. The service from Leith Honda Aberdeen was just the frosting on the cake..... More

My salesman Mike Hudson was very professional , patient and very attentive to what I was looking for in my new vehicle. I enjoyed the experience of not being pressured into buying something I didn’t want. and very attentive to what I was looking for in my new vehicle. I enjoyed the experience of not being pressured into buying something I didn’t want. My experience with all of the staff I interacted with was Awesome. Thank you Lisa Smith More

Value My vehicle runs more quietely, more smoothly, and more efficiently, after the work that you performed. Thank you very much for your very good work ser My vehicle runs more quietely, more smoothly, and more efficiently, after the work that you performed. Thank you very much for your very good work servicing my car. More

Great staff; great job; great products! Continue to show professionalism long after purchasing our new Pilot; seamless and genuine. Good people! Thanks for good service and convenient appoin Continue to show professionalism long after purchasing our new Pilot; seamless and genuine. Good people! Thanks for good service and convenient appointments for routine oil changes! More

No high pressure! Andy Matthews was very personable and professional. He really knew the car we were interested in learning more about. He answered all of our questions Andy Matthews was very personable and professional. He really knew the car we were interested in learning more about. He answered all of our questions, took us for a test drive that lasted as long as we wanted to drive. Gave us more information about the car than we knew to ask. Best of all, we were not pressured! I sincerely recommend purchasing a car form Andy if you are interested in a Honda. More

Profiled and conned; have your vehicle serviced elsewhere Do NOT take your car here for servicing. My family has been driving Hondas for a long time and typically have them serviced at a dealership in Texas. Do NOT take your car here for servicing. My family has been driving Hondas for a long time and typically have them serviced at a dealership in Texas. I was experiencing a loud roaring noise from the front left side of my 2011 Accord, and assumed it was a wheel bearing issue. Having previously had a bad experience at Bryan Honda in Fayetteville, I made the drive out here to get it looked at, since this dealer has so many great reviews. I am a small woman who looks about 10 years younger than I am. Despite the sales team being great, Austin and the service team at Leith Honda clearly profiled me and tried to pull one over on me. After taking a look at my vehicle, Austin found me in the waiting area and asked "So how attached are you to this car?" He told me that all my problems were coming from a bad transmission, quoted me $4791.20 to repair it, then recommended I look into the trade in value and handed me off to the sales team, introducing me as Amanda (my name is Sarah). Mike, who was really kind and personable, showed me a new 2019 Accord which has some really nice features, and offered a whopping $2500 trade in value. There are only 97000 miles on the car, and it has never been in a wreck or required any major repairs. Mike was great, but I'm in the market for a car repair, not a car sale. I appreciated that he and the sales team didn't pressure me like the service team. Unbeknownst to Austin, I may look meek and unassuming, but I am part of a truck company at Bragg and work with about 20 mechanics in my unit. I called one of them who asked a few questions about what my car was doing, and he laughed at the idea of it being a transmission problem since it doesn't slip gears and there isn't any kind of knocking sound. He recommended a shop that he takes his vehicle to, and it turns out that the sound is indeed from a bad wheel bearing, and it's time to replace my brake pads. The shop also looked at the transmission and verified that it's in perfectly good condition. Austin and the service team at Leith Honda are predatory and tried to take advantage of me by attempting to con me into a large purchase based on bad information. These guys are either liars or lack the proper training to properly diagnose maintenance concerns. Either way, you're better off steering clear and taking your car to a respectable shop. More